I had dental work done last November, I had to pay cash as they couldn't verify my insurance…read morebecause it was Saturday. I was told they would submit claim and I would get money back once released from insurance. They finally submitted the claim six months later, in June, sun life has stated that they issued checks and because they checked box 37 and put their address in, the payment was going to the dentist instead of me. I still have no payment back from them. Very shady operation. My insurance stated is all they had to do was put send payment direct to member. So now I double paid since they apparently kept my money. I'm sure I'm annoying them with my calls but they are horrible at communication. Would never go back or recommend.

had an excellent experience at this practice. The staff was friendly, welcoming, and very…read moreprofessional from start to finish. They took the time to explain everything clearly and made sure I felt comfortable throughout my visit. The office is clean, well-organized, and has a calm, inviting atmosphere. I really appreciated how attentive and caring everyone was. I highly recommend this practice to anyone looking for top-notch service and quality care!

Went to Dr Bevilacqua for an extraction. He was great! I was very nervous and he was friendly,…read morereassuring and put me at ease. Had an easy conversation as he was reviewing my records and asking pertinent questions. Explained everything, answered all my questions. Staff was very friendly and reassuring as well. I would not hesitate to go back if needed or recommend him to others.

Dr. Bevilacqua is phenomenal! He saw me on an emergency basis, extracted an infected tooth so…read morequickly and painlessly, I could hardly believe it. He took his time, thoroughly explained everything he was doing, and really cared about me, and for me. Terrific chair-side manner, and office staff were great, too. So thrilled to have my infected tooth removed! I'd definitely refer anyone needing oral maxillofacial to him-he is the absolute BEST!

If you are within driving distance of this dental practice you should make the trip. I have…read morecompleted a year of extensive dental work and can say that all the procedures were explained, my opinion weighed in making decisions, all procedures went as expected, I experienced almost no pain and am totally delighted with the results. To be clear I had extractions, a bone graft, bridges and crowns , multiple cleanings and an implant. The staff is helpful, pleasant and efficient. I received reminders so that I never missed an appointment and did not wait long once in the office for my time in the chair to begin. While needing major dental work is not a good position to be in, this team makes the experience as pleasant as possible. I can only say this dental experience was the best ever in my 80 years.

If 60 Minutes or The Hartford Courant were to do a story on Cosmetic Dentist Scams, DR NGHEIM…read morewould steal the show. His lies..endless. Within 3 months I realized I was in serious trouble with DR.NGHIEM, but felt helpless. He had filed all of my natural teeth for the crowns, I knew finding another dentist at this stage would be a challenge. I was referred to this office via a doctor from Western Mass to see Dr. Lawrence Christian. I called the office to let them know I needed full mouth reconstruction, they recommended Dr. Ngheim. I checked the website to confirm that the implants and bone grafting I needed were a service they offered. I intended to wear braces on my bottom teeth throughout this process if possible. Dr. Ngheim assured me he could do the implants and grafting and agreed with my need to have these things done. He informed me that I was unable to wear braces, my roots were BLUNTED. None of the other cosmetic dentists I had met identified a problem with my roots. However, Dr. Ngheim had a solution. Crown my teeth and this would be equally as effective and successful as braces. I agreed to it. Within 3 months I knew my bottom teeth were a disaster which was creating a new set of problems. My general dentist informed me there was nothing wrong with my roots and braces would have been an option. I then saw five dentists from different specialties. All made the same determination; "my roots are healthy." They all disagreed with DR. NGHEIM'S MONEY MAKING DIAGNOSIS. I've gathered 20 yrs of dental xrays which reveal no changes in my roots. I shared this info with Dr. NGHEIM, his response; "FIRE ME",(my husband witnessed this and I recorded it). Dr. Ngheim failed from the start to go over my Treatment Plan. I asked him repeatedly to review the plan. After four months I requested a meeting and brought my husband as a witness. I asked Dr. Ngheim to review my Treatment Plan with us, In a very flippant manner he replied, "I DON'T KNOW HOW". I asked him why he didn't start the bone grafting at the beginning of the process since it takes months to heal. He responded letting me know he had no intentions of having or doing bone grafting My temporary Crowns were slamming against each other and I was in pain. He said "live with it". At one point I was in pain. My arches were so narrow I had difficulty with pronunciation. He said "you'll get used to using your tongue differently". On another occasion l let him know my smile was crooked, Dr. Ngheim said "retrain your jaw". Early on when I asked him about the bone grafting. I was shocked when he gave me the name of an Oral Surgeon to call. I assumed Dr. Neighm was hands on throughout this process. Why would I assume otherwise? I asked who was paying the Oral Surgeon, he said "YOU". He charged me 58K for CROWNS, what I didn't know was that the Treatment Plan did not include any of the services I came to him to have done. I was unaware of this because he refused to go over the treatment plan or the bill, I now realize it was intentional not to review these with me. Would I have signed that contract if the three problem areas that I needed worked on were not included? My purpose for seeing a dentist was not for pretty teeth and I indicated that at the onset. My 58K bill was now 80K+. Halfway through the plan Dr. Ngheim let me know that ANNUALLY HE HAS ABOUT 5% OF HIS PATIENTS , 15 LAST YEAR, THAT HE HAD TO DISMISS. HE DID NOT KNOW HOW TO COMPLETE THEIR TREATMENT AND SUGGESTED THEY SEE A SPECIALIST (I thought he was a specialist?) AND NOW I'M ONE OF HIS VICTIMS. Fifteen patients that probably paid in full and were dismissed in the middle of their plan, and like me, don't know where or who to go to. I asked if it is legal to dismiss me when he hasn't completed the work and filed all my natural teeth down without crowning them. He let me know "IT WAS HIS CHOICE AND LEGAL". I requested a dismissal letter and full reimbursement a month ago. Have had no response.

I searched 20 years in Connecticut for a dentist. Thankfully I found Dr. Butler and her staff…read more Dr. Butler is wonderful, answers all your questions and is gentle. The staff are personable, caring and welcoming every time I've gone.

I have been a patient of Bristol Dental Associates for the past two years. Dr. Butler and her…read morestaff are professional and knowledgable, my cleanings have been very thorough. I also had work done on a loose filling last year, everything went well with that too. I would recommend their services to anyone, the only reason I am not continuing as a patient of Bristol Dental is because I have move out of the area.

Fantastic staff and premier dentist. Dr. Berry is world class , and they make their own crowns so…read moreno waiting .

I recently had a new patient visit and cleaning at Hartford Dental Associates and was very…read moreimpressed. My appointment started on time, a huge plus from the beginning. Everyone was very friendly and conversational. First, Heidi (Dental Assistant) took all of my x-rays and photographs of my teeth; she was very thorough. Next, I had my exam with Dr. Berry, who was also friendly, and I could tell he likes to joke around, which was nice, given a lot of people are anxious during dental appointments. I had a few questions, which he answered and explained next steps. Lastly, Brittnae (Registered Dental Hygienist) did my cleaning. She measured all of my periodontal pockets -- something I've never had done before, so I was highly impressed by the level of attention and care they give their patients. Brittnae explained everything she was doing and answered all of my questions. Most importantly, she was very gentle on my teeth and gums during the cleaning. The office takes all COVID safety precautions, which was such a relief. Everyone wears a mask (surgical or N95 or both), and I noticed HEPA filters throughout the office. In addition, the office is completely digital (no paper!) and very modern. Overall, I have had a very positive new patient visit and am looking forward to my next cleaning. Highly recommend!

They aim to please. Give them a call. A traditional family run dental practice. Good experience…read morehere. Thanks.

Been seeing Dr Bell for many years & cannot say enough about how attentive, accommodating &…read morecompassionate he & Dr Reminewzski are. I used to live in CT & now live 3 hours away (don't know why heading here says I'm in SanFran). Recently, I had bad jaw pain, went to a local dentist where I live now, who said I had a bad tooth, & would need $15K worth of dental work to address it. Dr's Bell & Reminewzski both took an interest in & X-rays for my case & insisted nothing was wrong w my teeth. (& when I asked the always competent Sandy, at the front desk, how much it would be if I needed what the other dentist had prescribed, the answer was $10K) I just saw a neurologist who diagnosed a nerve disorder, & after 2 days on a medication, I'm already 80% pain free. The neurologist has seen many patients who've had multiple teeth removed w/o relief from pain until they were properly diagnosed with Trigeminal Neuralgia. I'm so grateful to Bell & Remi for their insistence I get the right care.

Dr McDonough was the BEST dentist everHe always treated me like I was the only patient. I felt very…read morecomfortable and secure under his care for my implant. I have 3 already and one failed so I think I am good position to appreciate good care

The doctor didn't know what one of my medications was and didn't talk to me about it before the…read moreprocedure. Luckily a technician caught it when I was sitting in the chair about to get anesthesia. I could have aspirated during anesthesia and choked. Also problems with the billing person, Mae. She wasn't responding to the insurance company request for additional information to process the claim. Also, the doctor wrote in my chart that I had 52 minutes of anesthesia when I didn't! They billed insurance for it. Even though they made me pay for it up front. When I told Mae I didn't have anesthesia she didn't believe me and wasn't going to give me the refund I was told I would get since I didn't have it. All around a very negative experience.

I called to confirm the appointment we had for annual checkup would include seeing dentist and…read morethey told me yes. Showed up for the appointment and they told me the dentist was not in!! After waiting 6 months of this appointment. Do not go here

i was told by their employee insurance would cover the dentist's recommended procedure. However,…read moretoday I was told I only have preventive coverage. So today I was billed for the $915.00 procedure done last year. New dentist needed more $$. I remember he was sharing with his assistant all his vacation plans for the summer. I won't be back there.