Great staff. I have been seeing Catherine Croomer. Very…read morethorough and addresses all my concerns. Highly recommend this office.

Every since Ramirez left this place has fell apart Dr Bokhari called me cripple and was cussing…read more Very unprofessional and very disrespectful and rude. And Destiny is trash

Stumbled upon this new urgent care center located just a block off the main street in Sellersburg…read morewhen the entire family had the flu. We all went in and we were back out in hardly no time at all. .Very professional and friendly staff

Kind staff, clean office, sanitization procedures enacted, and social distancing enforcement. If…read moreyou absolutely have to go to a clinic in these times, these are the things you hope to see once you get inside. Most of these things existed here in one way or another, and some were strictly enforced, with a few exceptions in their lobby/waiting room. Reception folks had masks. They had a "used pen" basket, but pens and old papers were left on the counter from previous patients. I would have liked to have seen mask enforcement on other waiting patients in the lobby; roping off chairs seemed insufficient as the waiting room is quite small. I would have also liked to have seen hand sanitizer stations near every door with a handle (my glove ripped opening one, which made me afraid to touch anything). The doctor (or APRN) is only allowed to enter your room once, to limit exposure, so he has to make sure he's doing it at the exact right time. For my visit, it was at the end of my appointment, after he had spoken to me on my cell twice, after one nurse asked general history questions (do you smoke, etc), another nurse recorded my symptoms over the phone, and a radiologist took me to get an X-Ray. During the APRN's short time with me, he took my BP, listened to my lungs, took my temp, recorded my RHR, and said he was pretty sure what I had was related to asthma and allergies. He also explained, "We have seen a lot of COVID here," so that I knew why he was unable to remain in the room for more than 5 min. The "a lot of COVID" statement scared me and had me grabbing paper towels from the patient room sink, just in case I had to touch anything on my way out. Most of my visit was by phone call from within the patient room; four phone calls in total to various nurses and the APRN. Why didn't they just do this with me from the parking lot? I spent all day trying to avoid exposure (this all started by a TeleClinic mandating I see someone in person because my symptoms necessitated an "in-person evaluation and diagnosis"), so leaving me in a room where numerous COVID patients were recently shedding for at least an hour each, felt like unnecessary risk to a non-COVID patient if evaluation was all to occur via phone anyway. During my visit, I also had a chest X-Ray due to chest pain, tightness and difficulty breathing; I was told I'd be given another mask, but they let me wear my personal, homemade mask. When all was said and done, I (an otherwise healthy patient, with asthma), was exposed the second-hand COVID germs for almost 90 minutes and was left to ensure my own sanitization for much of that time (mostly by avoiding touching anything). All in all, it was likely safer than shopping at Costco, and they had a lot of the right procedures in place, but I would prefer better enforcement and more safeguards and consideration be applied from the patient's perspective, and not just the clinic staff's perspectives. However, they were very kind and attentive, and I felt they truly did care about ensuring a correct diagnosis before I left their building.

Had a 1:00 appointment. Got there at 12:49. Wasn't take back until 3:00. Didn't see a doctor…read moreuntil nearly 4:00. The doctor rushed in, was in a hurry, rude as hell, and acted like she didn't believe me when I told her how I felt. Was in and our in about 2 minutes. I waited another 30 minutes to be told an antibiotic had been called in and I could leave. Will not return.

I haven't been here since I moved to Jeff, but I brought Mom in today. I have to say the entire…read morestaff has been nothing but wonderful. The receptionist was friendly and didn't get impatient while I fumbled for Mom's medical cards and other information. Her nurse, Pam, was efficient, upbeat, and an absolute joy to talk to. Her provider, Jessica, came in the room with the biggest smile on her face, and it stayed there the entire time. I don't think I've ever seen an office with a staff like this. If you need immediate care, this is the place to be.

Most of staff are friendly. Dr Grimlin is a great physician. The nurses are great Nurse Practioner…read moreis also a great care giver. This facility takes your illness seriously.

Spent 25 years if this medical clinic for pain management they terminated me said that my drug test…read morecame back bad never asked me what happened I had a mistake with my medication never gave me a chance to tell why to my face sent me a termination letter never in my life 25 years have I ever failed a drug test these people are terrible. Not nurse practitioner with Christina Rollen .. I thought she was better than that I was wrong do not trust her I'll give this place zero Stars worst pain management in southern Indiana

The building does seem to need some updates but the front desk personnel appear to be courteous and…read morehelpful. The areas that are lacking are intake staff (handling blood pressure & medical history) which do not show real customer service & personality. With that said, the NPs/ doctors suffer from the same issue of lack of personality , on a lessor level though. Overall the wait time was appropriate and time spent with doctors were efficient. A little more interest during intake and the facilities would encourage me to rate them higher in the future. I've heard of other horror stories but it seems they are making strides to better themselves and the general environment. I will make further updates as my experience continues.

Best clinic experience. The NP, Maggie, was kind and accommodating. She worked patiently with me to…read moreget my daughter up to date for her school immunizations. I would recommend her to anyone!

Terrible service. Followed me around like a hawk. They sold me rusty bobby pins and torn pantyhose…read morethat looked like someone tried them on and shoved them back into the box, which is utterly disgusting and disappointing. They didn't even have straws, the main reason I went their, and the checkout almost took 15 minutes. NOT worth the trip.

While this building has been around for a few years, it still feels newer. It houses several…read moremedical provider offices, including a Quest Diagnostics for blood draws. There is a digital directory when you walk into the lobby. You can search by the name of your doctor to confirm the floor/office number. The large facility also offers a large parking area. I've never had an issue getting a spot and the walk to the lobby is reasonable. This area has grown up a bit since this facility opened. Publix is nearby along with restaurants and other shops across the street.

If you want excellent health treatment this is a great place to come. The doctors and the staff…read morehere are highly qualified, friendly and helpful. When you arrive you are greated with a friendly hello and get the help you need to check in and get things started. This continues to be a very good facility.

HANDICAP PARKING IS HORRIBLE! For a location this size the…read morenumber of handicap parking spots is 20 % of what is needed!

This was a GREAT medical facility. They got my wife checked in, May sure she was comfortable,…read moreprepped her for her gallbladder surgery and took Great care of her through the whole process. Nurse Angie was on top of her game, professional of taking care of her, answers to all her questions and made sure we understood what needs to be done after surgery when she is at home. Also thanks to Dr. Wallings taking good care of her.

Brain didn't get completely poked during COVID test. Five stars…read more In all seriousness, though, I have been very happy with my recent care at this Norton urgent care center. I had to go on Friday after my persistent cough and asthma hadn't improved, following a visit and lots of meds from my primary care doc. I couldn't get back into that office until next week for a follow-up, so to urgent care I went. First, I like that you're able to save your spot in line by booking over the Norton site. There was a two-hour wait when I wanted to go, but I was able to wait it out in the comfort of my home. And after I arrived at my designated time, I only had to wait 10 minutes or so before I was seen. All of the nurses were great. See my first sentence about the gentle COVID test. And the doctor or nurse practitioner who I saw also took the time to talk to me and gave me great care. I'll admit -- I always have somewhat low expectations of urgent care because in the past at other clinics I've been hastily cared for and sent on my way. But at this visit, I ended up getting a steroid shot and more intense breathing treatment to help me breathe better, a chest X-ray (clear, thankfully!) and a referral for the pulmonologist. It took me about two hours to receive my care, but that was because the staff was so thorough. While I hope I don't have to go to urgent care again, if I do, I won't hesitate to come here.

Very clean place with fast wait times. It is also close to audobon ER if needed. The service was…read morefriendly as well. They have a new touch pad for more patient information in the room now.

Was seen by Julie Hurst this past week. She was both kind & thorough. Always a good experience at…read morethis UC!

Urgent care is great if you come in knowing exactly what the problem is and sometimes even what…read moremedication you need. The service is quick- so quick that you need to advocate for yourself so that nothing is missed. Even when it isn't busy the doctors are very fast in their examinations. This place is great if you are a well informed patient. Make an appointment with a primary care physician if you aren't sure what your issue is. I know it takes forever to see a doctor in Louisville- especially as a first time patient. But, it will be worth it to know that you are getting a thorough check up. For a doc-in-a-box this is the best one in Louisville!