Kind staff, clean office, sanitization procedures enacted, and social distancing enforcement. If…read moreyou absolutely have to go to a clinic in these times, these are the things you hope to see once you get inside. Most of these things existed here in one way or another, and some were strictly enforced, with a few exceptions in their lobby/waiting room. Reception folks had masks. They had a "used pen" basket, but pens and old papers were left on the counter from previous patients. I would have liked to have seen mask enforcement on other waiting patients in the lobby; roping off chairs seemed insufficient as the waiting room is quite small. I would have also liked to have seen hand sanitizer stations near every door with a handle (my glove ripped opening one, which made me afraid to touch anything). The doctor (or APRN) is only allowed to enter your room once, to limit exposure, so he has to make sure he's doing it at the exact right time. For my visit, it was at the end of my appointment, after he had spoken to me on my cell twice, after one nurse asked general history questions (do you smoke, etc), another nurse recorded my symptoms over the phone, and a radiologist took me to get an X-Ray. During the APRN's short time with me, he took my BP, listened to my lungs, took my temp, recorded my RHR, and said he was pretty sure what I had was related to asthma and allergies. He also explained, "We have seen a lot of COVID here," so that I knew why he was unable to remain in the room for more than 5 min. The "a lot of COVID" statement scared me and had me grabbing paper towels from the patient room sink, just in case I had to touch anything on my way out. Most of my visit was by phone call from within the patient room; four phone calls in total to various nurses and the APRN. Why didn't they just do this with me from the parking lot? I spent all day trying to avoid exposure (this all started by a TeleClinic mandating I see someone in person because my symptoms necessitated an "in-person evaluation and diagnosis"), so leaving me in a room where numerous COVID patients were recently shedding for at least an hour each, felt like unnecessary risk to a non-COVID patient if evaluation was all to occur via phone anyway. During my visit, I also had a chest X-Ray due to chest pain, tightness and difficulty breathing; I was told I'd be given another mask, but they let me wear my personal, homemade mask. When all was said and done, I (an otherwise healthy patient, with asthma), was exposed the second-hand COVID germs for almost 90 minutes and was left to ensure my own sanitization for much of that time (mostly by avoiding touching anything). All in all, it was likely safer than shopping at Costco, and they had a lot of the right procedures in place, but I would prefer better enforcement and more safeguards and consideration be applied from the patient's perspective, and not just the clinic staff's perspectives. However, they were very kind and attentive, and I felt they truly did care about ensuring a correct diagnosis before I left their building.

Had a 1:00 appointment. Got there at 12:49. Wasn't take back until 3:00. Didn't see a doctor…read moreuntil nearly 4:00. The doctor rushed in, was in a hurry, rude as hell, and acted like she didn't believe me when I told her how I felt. Was in and our in about 2 minutes. I waited another 30 minutes to be told an antibiotic had been called in and I could leave. Will not return.

Great staff. I have been seeing Catherine Croomer. Very…read morethorough and addresses all my concerns. Highly recommend this office.

Every since Ramirez left this place has fell apart Dr Bokhari called me cripple and was cussing…read more Very unprofessional and very disrespectful and rude. And Destiny is trash

Stumbled upon this new urgent care center located just a block off the main street in Sellersburg…read morewhen the entire family had the flu. We all went in and we were back out in hardly no time at all. .Very professional and friendly staff

this urgent care would not refill a maintenance medication even when a tiny such as the little at…read moreKroger or does. A very minor medication that I need on a daily basis, but in between providers. This is a big service gap that needs to be addressed.

Got Immediate care. Friendly and thorough . Doctor was knowledgable and efficient. Ran tests…read morequickly to determine diagnosis.

I've just moved to the area and needed to find a new primary care provider. The office is nice and…read moreclean. The wait was almost nonexistent. When I was in the room with the doctor, he introduced himself and gave a bit of his history so I could know who I'm entrusting my health with. (I knew right then this was different than others who expect respect based solely on their title). He then asked me about myself and my life. Asked what my goals and expectations were. Honestly, I've not felt like my healthcare was a joint effort with a doctor as much as I have until this visit. I felt heard, seen, and valued. When we discussed renewal of existing prescriptions, he questioned the logic behind each and we came up with a me go forward plan based on what is safest and most logical as a Plan A, He even took time to check my insurance as we talked to see if the meds he discussed would be covered, to save us all time and headache. I picked this doctor randomly from my insurance list, but I now feel so lucky that I did!

From the owner: Welcome to Premier Primary Care Premier Primary Care…read moreprovides comprehensive primary care and internal medicine services at a welcoming and comfortable office in New Albany, Indiana. Internal medicine specialist Suresh Lohano, MD, and Family Nurse Practitioner Taylor Thomas, provide exceptional urgent care, chronic disease management, preventive care, infant and pediatric care, and senior care. The professional staff is committed to offering an exceptional customer experience to patients of all ages. The team provides care for urgent issues such as flu symptoms, insect bites, sports injuries, and urinary tract infections in a timely and efficient manner. Premier Primary Care offers management for chronic conditions, including diabetes, congestive heart failure, COPD, and hypertension, as well as regular checkups, medication management, vaccinations, care coordination with other specialists, and disease education. The team orders age-appropriate screening tests to ensure patients are up to date on all preventive care. Preventing illness or chronic disease in the first place is the best way to maintain great health. This includes a thorough check of men's health or women's health issues, as well as keeping up with colonoscopies and basic blood work. During each visit, the team takes all the time needed and doesn't rush patients through their appointment. Patients who have had surgery or were hospitalized for an acute condition can request care support after their release...

Absolutely horrific treatment, lucky to have escaped with life and limb intact. Zero help for my…read moremedical situations and so much trauma to process now.

I absolutely love Darlene, one of your valet employees. she is always so friendly and helpful. I…read morehave been spending a lot of time in and out of the hospital due to my spouse being hospitalized and I am always so happy when I see that Darlene is working. she is an absolute delight!! She is always willing to go above and beyond to help.

I brought my 8 month in on 4/14 for a suspected right ear infection. Kelli Craig saw him, diagnosed…read morehim with a right ear infection, and prescribed him amoxicillin for 10 days. My 8 month old was still very fussy and pulling at his right ear on Sunday 5/3 so we brought him back in thinking that the medication did not cure his ear infection. He saw Troy Kaiser and he said he still had a right ear infection and called him in cefdinir, which is stronger. I took him in today 5/5 for his 8 month check up and his PCP was angry to learn my son was diagnosed with an ear infection when his ear is perfectly normal, no redness or irritation inside the ear. He had us completely stop the medication. Doctor's are supposed to be trustworthy but always trust your gut and get a second opinion- especially when it comes to giving an 8 month old unnecessary medication for an issue he does not have.

Dr Campisano is the best, the staff are the best as well. They listen to you, are kind,…read moreconsiderate and always make you feel comfortable. The BEST!