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    Norton Troy A, OD

    3.7 (3 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - Norton Troy A, OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Norton Troy A, OD Photos

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    5 years ago

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    7 years ago

    They added a 20 charge for not picking glasses up. Closed weekends and at 5pm daily. Bi-focal lenses incorrectly made!

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    11 years ago

    Holy cow, what a first class operation! Farmington/Franklin County is lucky to have this operation available.

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    Optometric Associates

    Optometric Associates

    3.7(19 reviews)
    39.7 mi
    $$

    If I could review and give less than 1 star I would. Don't get me wrong I liked my previous eye dr…read moreand really liked Dr. Ebersole. But the office manager is an unprofessional bully who makes things up including policies. I was there and in the exam room and had a cough. They never asked me to wear a mask or anything. They kicked me out when I mentioned I had covid diagnosis 19 days earlier (This was 2024 and CDC protocol was WAY less than 19 days to quarantine, my state job mandated me to be back at work for 2 weeks at that point). What I had was determined to be bronchitis and pneumonia. I left and then called 30 min later as husband and I had taken off work so I could go to the appt and have eyes dilated. Was told office mgr left after escorting me out. They could not provide the policy when I asked to see it, and not on their web page either. When I tried to reschedule they gave me a date 18 months out. Yes 18 months which as a diabetic was uncalled for and rude. The largest group of unprofessional scam artists I have ever dealt with. And fyi I would have gladly worn a mask if asked and I have been fully vaccinated. Yes this was from 9 months ago but I didn't post before now due to potential retaliation. I am the same person as EllieBeagle on Google and am not hiding my identity. Intent of review is to let people know while Drs are fantastic be careful as I was not the only person who has been unfairly treated. I stand by my review that I have not ever been that badly treated by a health provider office ever before. And a practice I had been a patient of for years. I cannot ever recommend them!

    I've always had great care here with Dr. Carr. My insurance recently decided to randomly reject a…read moreclaim and in-house billing helped me get everything squared away. Will definitely be returning and I'm honestly very surprised to see some of the low reviews. See if you can get in with Dr. Carr.

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    Norton Troy A, OD - optometrists - Updated June 2026

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