We chose this place from a friend's referral and so glad we did' Price was reasonable for the…read morequality of the carpet we bought and our installer Jason was very professional took the time to make sure everything was perfect. We couldn't be happier.

Wow!! We are so glad we made the decision to have this company put new carpet in our home! What a…read morefriendly efficient and hardworking group of people! Dale,Tina and Finn were awesome! We love our new carpet and it made a huge difference in the overall appearance of our home! If we ever need carpet again we will definitely be calling these guys!! Thank you for doing such a great job! Even though this was the first time we met your team, you guys made it feel like we had known you for years! This company is mostly family members and you can definitely see that they know how to work together to get a job done and done the right way!

Picked out my carpet. They came to measure & gave me costs which I thought was wrong square ft &…read morehigh priced. I called & spoke to the owner & he checked & agreed square ft was way over what I needed & cost was wrong. The day they installed it I said where they had to piece it together was 2 different Carpet colors! They argued & said it was the natural light making it look different. I advised them it was not that. After dealing with them for 3 days I kept the carpet since I could hide the smaller piece with furniture. The owner decided to look at it & gave me a discount. I've never went through anything like this before. Will go to a big name company next time!

We had carpet put in by them a couple years ago. Immediately after they'd installed it, any time we…read morewalked barefoot on the steps our feet would get poked by what felt like sharp pointy metal poking up through the carpet. We've even gotten actual cuts on our feet from it a handful of times. I don't know if whatever it is was supposed to be hammered down, or there's another layer that was supposed to be under the carpet to cover it so it wouldn't poke through, or what. If your foot accidentally touches the front part of a step while walking up, it's even worse (doing that and getting a deep cut on my toe yesterday is what reminded me I'd been meaning to leave a review for a while). The carpet all around just feels like there isn't nearly enough padding put in under it. And the carpet itself feels pretty poor quality, although to be fair it was cheap. All of that aside, the people who came to install the carpet were nice and pretty quick. They were also able to get us scheduled for installation pretty soon when we called, which is why we picked them. We just wish we'd waited a little longer and gone with someone else.

My carpet/vinyl installation kept getting put off with no communication to me. This is an empty…read morehouse that I am renovating. The complete interior of the house was freshly painted a few days before they got here. During the installation, they scratched and scuffed-up numerous walls, baseboards, and doors that I am going to need to re-paint. They also smoked in the house when they were here and the place reeks of smoke now. Cigarette butts and ashes were left in the kitchen and bathroom sinks. They are also on the patio, driveway, and lawn. When you spend money on carpet, one of the great things is having that 'new carpet smell' in the house. There is certainly none of that here, just smoke that I'm going to have to fumigate from the house. In addition to the cigarette butts, they did not clean up after themselves. There are tons of carpet shavings and vinyl trimmings all over the house. Of course trash was left behind, too, in addition to the cigarette butts. I did not ask the owner for any sort of refund or discount, but I did ask that they send someone out to clean up the messes they left behind. He said that he was going to have someone do that, and that did not happen. No further response from the owner. I had just used Lowe's for a similar size home a couple of months ago and the prices at this place were only marginally better, certainly not worth the headache. I am going to go back to Lowe's for the flooring in my home renovations from now on, and would recommend that everyone stay away from this place.

BUYER BEWARE! Charlie A installed carpet on our upper level and seams were noticeable everywhere…read more We communicated with Charlie and it took many months before someone showed up to redo the seams. The installers noticed carpet worn near the seams and said there appeared to be fiber damage (from the factory) and carpet should be replaced. We are now entering nearly 6 months of hearing we will reorder and replace, and we discussed we do not want the same carpet - too many red flags on the poor quality of the carpet that we were led to believe had a good 10+ years of life. Lie after lie, Charlies disappears when there is complaints, throws off on someone else. We finally asked for full refund knowing Shaw Carpets will refund Charlie A, and again he does not respond to our calls. Next step is filing a complaint with the Ohio AG and BBB

Love their selection, communication, quickness of measuring and getting product in. Installation…read morewas incredibly fast and well done. Manager at this location won't cut corners or be dishonest with you in any way. Highly recommend.

Really happy I went with them. I priced McSwains as well. Same carpet and the pad for three rooms…read more McSwains was far higher but came down a bit after showing this quote. Still was $400 difference. My main concern was having painted white floorboards I didn't want damaged. Our salesman Andrew is always high energy, polite, on time and professional. My only issue is paying 100% up front. Still not a fan. Regardless, he got everything ordered and scheduled within a few days. Install was a couple weeks after contract. The install crew was absolutely amazing. No scratches on my trim. Looks amazing. Highly recommend.

Abrams Designs came out to repair a leak in my roof that was caused by a crack in my chimney in…read moreDecember 2021. A week after the work was performed, the roof started leaking again, and Abrams refused to respond to calls and texts to look into it and I had to hire someone else. Bottom line: I spent thousands of dollars for a company that performed shoddy work and never finished the job. Total con artists.

From the owner: Here at Abrams Designs we have over 21 yrs in experience. We specialize in masonry, roof repair ,…read moresiding and general contracting.