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    NotarizeThis707

    5.0 (1 review)
    Open 7:00 am - 9:00 pm

    Services - NotarizeThis707

    Apostille or authentication

    Notarial copy certification

    Jurat

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    5 years ago

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    Villarreal Maria Income Tax-Notary

    Villarreal Maria Income Tax-Notary

    3.0
    (2 reviews)

    I been going to Maria for three years now, and I have been really satisfied with the service she…read morehas provided in the years I been going to her she is very knowledgeable on the current tax issues, she tells you what you could expect, I am very happy that I made the decision for Maria to be my tax representative

    I rarely leave negative reviews, but I feel it's important to share my experience…read more I reached out to Maria because I needed help filing my taxes. My situation wasn't the most straightforward, which is exactly why I hired a tax professional. I'm not an accountant or tax expert. I was relying on her to tell me, in clear and specific terms, what documents and information she needed from me. Unfortunately, communication was the biggest issue throughout the process. Rather than providing clear, beginner-friendly guidance, I was given vague instructions that left me guessing. Every time I asked for clarification, I felt like I was trying to piece together the process on my own instead of being guided by a professional. What ultimately made me decide to take my business elsewhere was being told that I was "making things confusing." I found that comment incredibly rude and dismissive. I wasn't trying to make anything difficult. I was genuinely doing my best to provide everything she needed. When you're unfamiliar with tax requirements, asking questions and seeking clarification is completely reasonable. That's the entire reason I hired a professional in the first place. Instead of helping me understand what was needed, I felt blamed for not already knowing the answers. A good tax professional should be able to explain the process clearly, especially to clients who aren't familiar with tax law or documentation requirements. I can't speak to the quality of the tax preparation itself because I ultimately chose to work with someone else. However, based on my experience with the communication and professionalism I received, I can't recommend this business. I hope future clients are treated with more patience, respect, and clear guidance than I was.

    The Central Office

    The Central Office

    3.7
    (72 reviews)

    The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

    Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

    NotarizeThis707 - notaries - Updated July 2026

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