Plotter Pros has been my go to for supplying me and my business with plotters now for 10+ years and…read morehas always been easy to deal with. Peter has helped me trouble shoot issues with my plotters, and helped me upgrade when needed with a variety of options. Very accommodating even the past two years with Covid going on. Now I need a scanner and will see what is available..

I bought a used HP Designjet 650C, hmm, must have been six years ago or more. It was old then, but…read morePeter said it was a workhorse and was good for a long time yet. I just upgraded my operating system to OS X 10.6 the other week, then found the plotter didn't work. After a bit of research online I read to my dismay the new OS wouldn't run the 650C at all. Refusing to believe I had to buy another $2000 plotter, I called Peter to see if there was any way I could run it off an old machine. Well Peter walked me through all the steps I needed to get ol' Workhorse up and running again -- not just from another computer, but from my main machine -- defying all the gurus online! This was over two phone calls and nearly an hour of his unpaid time, yeeeeaars after I bought the thing, mind you, and without a hint of cajoling me toward buying a newer machine. Thank you Plotter Pros!

This review is massively overdue. I'm a former frequent flyer here, and I have to say TIF is my…read moreall-time favorite one-stop shop for anything photographic in the Bay Area. I started coming here six years ago to augment the lab time and instruction I was getting in school. Their darkroom was my happy place for a long time and was fairly priced. What impressed me the most about their gorgeous space was that they encouraged clients to get their work off their screens and onto the walls. Literally, any time I had a question about anything related to photography or printing, Stuart, Ed, Constance, Chrysta, or Nathan would make the time for me and help me out or give me feedback. I enjoyed printing there and always left feeling inspired because they were so kind, knowledgeable, and professional. If you'd like to learn about photography, I highly recommend checking out their services, classes, and workshops. I wish I could give them more than five stars!

A a small business owner I have never left another business a bad review, but this experience was…read moreunacceptable. My artwork was mishandled and the finished product I had hired them for was poorly executed and unusable. I had to take it to a qualified business afterwards who confirmed they did not do a good job. When I raised the issue, the owner and staff were dismissive, refused a refund, and ignored multiple emails and calls. Their unprofessional behavior was bizarre and astonishing. They clearly aren't equipped to handle valuable artwork. Save yourself the headache and take your projects elsewhere.

We had gotten our business cards made there some years ago (pre-pandemic at least!), and they still…read morehad our template on file. It made it so easy to just update a couple things and then order more. We were sent the confirmed image and invoice before printing, approved, and then picked them up the next week. So streamlined, and Jay was really nice and super helpful. Knowing we are supporting a local business is a double win!

I was told on the phone the charge for the scanning would be $35. When I brought in the work I was…read moretold it would be $45 and it wouldn't be ready for 5 days. I called after 5 days to ask when I could pick up the project and someone named David yelled that they are very busy and it wouldn't be ready. He didn't give me an estimated time. It was shocking how quickly he jumped at me for asking a reasonable question. I don't recommend this business, there are many others.

Kris and Noah are fantastic to work with. Their attention to detail and their commitment to quality…read moreis the best I have seen in 20 years of having print work done. I have used them for mounting work as well as print work and I could not be more impressed. Highly recommend!

Kris is a magician! I've been using her exclusively for years because she's always able to…read morephotograph and make adjustments to provide perfect digital files of my complex artwork. Because I work with mixed media, I haven't found anyone else who can accurately capture my work- it has so many different areas of shiny/reflective graphite, magazine papers, and gold leaf, combined with deeply flat charcoal etc. It involves a high level of expertise and she always finds a way to use lights and technology to give me an excellent image. She's even been able to add in design elements after the fact. She's also quite flexible and routinely makes herself available to work with my crazy schedule and multiple changes. And, she's quick! I'm really lucky to have found her.

I had to write this review as a very small token of my appreciation for Chromagraphics. I live in…read moreSt. Louis, MO and came out to help my friend with a huge music festival. Somehow, the printer she had used for years, could no longer do it, and we were only 3 days out! It was absurd that we needed 2500 copies of a full-color 16 page program. I frantically called several printers, and several told me that there was no way they could do it, and several gave me prices that I knew were economically impossible. I frantically called Kim, and she was kind, knowledgeable and very understanding. She quickly got a quote for me, and within a day and a half, all 2500, beautiful programs were ready for pick up. I hope everyone knows the gem they have in Santa Rosa. We will all be forever grateful.

I wanted to write this review based on the EXCELLENT customer service and quality of work we have…read morereceived from ChromaGraphics. We have used many printing companies in Santa Rosa from Small Private companies to Office Supply company printing centers. Each time it has been a frustrating and challenging experience. We found this company when we were looking for invitations to be made for a client event. The representative came to our office listened to what we were looking for and had great feed back and ideas for our invitations. Our invitations came out professional and exactly how we had envisioned them. We just received our new stationary and envelopes and once again we are completely satisfied. Additionally they were delivered right to our office. I would highly recommend using ChromaGraphics for all your printing needs large or small.