These guys are great! From the time I called to get new water delivery service (of 5 gal bottles)…read moreand now through delivery service, we've had nothing but a positive experience. I will leave my empty bottles outside the days of delivery and they will swap them out. If they know I'm home, my driver rings the bell and brings in my new bottles. GREAT SERVICE!

Horrible service. They will not make appointments, and kept insisting that I leave a way for them…read moreto get into the house so that the service could be completed while was gone. A technician showed up to my house unannounced, and never came at the time I discussed with the receptionist. I kept talking to the receptionist because the account manager never seemed to have time. A technician came to my house and set the filtration system to run every other week, instead of every other day. When culligan came to fix an issue, the system leaked, flooded my laundry and water got on my carpet which was 1 month old. Ludwigs culligan is a horrible service provider in the jackson area. Save yourself a headache and go with someone else.

Customer service and over all cleanup after the work was awful they will ghost you once they are…read morepaid . With so many other options. We wish we would have chosen another company and not Rapid Response Roofing...They also installed the wrong color we agreed to.

Great Company, great people, and great work! Got my dad's roof fully covered from insurance and…read morereplaced within a couple months of them receiving a letter saying they needed to replace the roof or they were going to drop coverage. Highly recommended for your restoration needs :)

Mark has been absolutely outstanding! His communication has been great and the service he provides…read morehas been outstanding. Situation: We had a previous provider who overcharge and vastly under delivered on the quality of service. We found Mark and he came in and began catching the property up from the lack of care from the previous provider. He is such a kind person and began working our property. He has done all the mowing, edging, weeding taking special care and attention around areas of concern. I would absolutely recommend him for any services. We plan to stay with him moving forward, year round!

Did not even return a phone call. How hard is it to call and say you can't take on any new business?read more

Repaired whole house fan in 1/2 hour. Quick and friendly, very reasonable price. Highly recommendread more

I called them a month ago and they came out, the guy was late getting here. He was very nice and…read moreknowledgeable. But then he said he would have the quote to us by next week. So I waited for 3 weeks and finally called back to find out what was going on. The guy told me he would look into it and would call me back the next day. A week later I haven't heard back from him either. I have been waiting for a month now with no word about anything.

They went to deliver our stone and noticed that the type of stone we ordered was the wrong type…read morethat we needed. He offered us a recommendation and promptly delivered the new stone that very same day. The price was lower than the original quote and it was unloaded promptly. The customer service was friendly throughout the entire process as well.

I ordered 10 yards of crushed concrete to make my drive wider, My wife showed the driver where to…read moreput it, he put most of it on the drive , not along the side !!!! I contacted them and offered to pay for 10 more yards, if they would wave the trucking fee ! At first they only offered 20% off, then they said they would wave the trucking fee if I would remove my Review from Facebook !! I told them that was NOT a fair offer !!!

Had a mini split installed into our addition. A W Crooks did a fantastic job, and their estimate…read morewas the final cost unlike our addition. Very happy with the mini split unit--heats and cools our 480 square feet very well and quietly!

This company refuses to take responsibility for work installing a faulty sump pump despite me…read morereaching out to the plumber directly. The plumber already came back a second time because he didn't plumb a pipe, and when I had a third incident, crickets until the office texted me that they were not given a chance to resolve the issue, even though I texted the plumber just like before. Why would I wait to resolve the issue by having the same plumber come out a third time for a job that should have been a one and done? Did I mention this all occurred in the span of like four days? The new plumber putting in my system was appalled that this company makes the profession look so bad. The new plumber pointed out correct ways this job should have been handled, and will be who I use going forward.

Great customer service, and they service what they sell. We have used them for all our kitchen…read moreappliances.

great service ! very nice people to deal with. reasonable price. will use again . good…read morecommunication too.

Jim was very easy to deal with. We rented the 10 cubic yard trailer and it was perfect for our…read moreclean out the garage project. He even gave us a few extra days due to bad weather. Great value for the price.