This company was contracted by Liberty Home Guard to fix my furnace. The owner came out and…read morereplaced a part and then tried to sell my daughter a service contract. Needless to say, the furnace was not fixed and so she called them back and was told he would be out the next day, Saturday, and see what was wrong. Long story short, that evening he told her he was too wrapped up in a house wiring project and wouldn't be able to make it. It was in the lower 50's at the time and expected to drop below freezing. At present, I have no confidence this person will fix the problem and have lodged a complaint with Liberty Home Guard about contracting with this person ever again.

Well, this company was sent out to fix my washing machine and they said it needed a couple parts…read moreand some cleaning. They took about 2 1/2 hours and the main guy was on the phone the whole time! I made the mistake of not watching them, and when they were done, he said it was all done and I wrote him a check. He said he would send my receipt to my email. Well the next day, I ran a load of laundry and there was water on the floor, just like before. Also, it's now been 1 & 1/2 weeks later and he still won't come back and fix the washer. he hasn't sent me a receipt either. I have been hounding him by phone messages and texts, and have only talked to him twice. He makes statements claiming he'll get right back to me with a date and time, but then blows me off! I don't think it's fair to keep on starting new jobs, when you haven't finished the one you said you fixed!!! I have now been without my washer for 3 &1/2 weeks and if he has so many jobs he can't keep up, then maybe he shouldn't take on so many! I mean... is it to much to ask to get what you pay for? From a very unhappy customer!

We had a leak in our bathroom. Called and they fixed it same day. I am completely satisfied in…read moreprice, cleanliness, and speed of the repair. This company is highly recommended.

Needed new spring on overhead garage door. Rob answered my call same day and was able to repair my…read moredoor right away. Had to order springs but Rob made repairs as soon as they were available. He reminded me that all his work is guaranteed and call if we have any problems.

He hired him on a Thursday, he asked me for an advance of money, I gave it to him, they promised me…read morethat they would come the next day, which they never came, he did not receive a call, nothing. I had to dial, they didn't answer too many calls. that until the afternoon they answered, upset, the person told me what to see through the door and that it was damaged and that she was going to change it. I read that he couldn't come later since he wasn't at home, he got upset, he started yelling at me on the phone and told me that she was going to come and leave the door outside my house. I told him that I could not be responsible for that door, since no one was home the next day, I called his phone many times, he did not answer and he told me that his truck had been stolen and that he had no possibility of coming with put up my garage door. Sunday passed. I waited on Monday, Tuesday, I contacted them, upset again, yelling at me, I had to file a police report and today, Thursday, they promised that they would come in the morning. I called them this afternoon and what was my surprise when they told me that they were not going to come. I wasn't going to do it and I had to wait for my money. If I wanted it for a month or more, it's a very irresponsible company. They try to scare customers away from complaining. I really wouldn't trust a company that threatens its customers. They get upset because they yell on the phone and threaten to call their lawyers if they continue to bother them and they practically try to tell me that they are not going to return my money. I really suggest that you do not trust such people, they are irresponsible and arrogant, to which I suggested that I would go to the door since I already had a check that covered the value of the garage door, and he said no, he did not have it. and that he was not going to give it to me because if I wanted to wait a month, seven days or even a year for my money to be returned to me, I would have to wait, really try to avoid construction companies like this since they are going to have a bad taste in their mouth. Now I have to buy my garage door myself and try to get my money back.