This is a long overdue review, a year overdue to be exact. A year ago today, we closed on our home…read morethanks to Karen W. and Sarah nonstop to make sure she's doing all she can (the right way) to get you to closing (on time). I read reviews about Fairway before choosing them, but the reviews don't say enough great things about how amazing these ladies we worked with truly are. We had plenty of variables to work with, such as VA and moving from out of state, Karen and Sarah navigated it all and kept us calm. If I had it to do all over again, I'd only do it with Karen, Sarah, and Fairway!

I've worked with David Stroud for 3 years now and am very happy with his service, professionalism…read moreand willingness to help. If you are in need of a mortgage or just have questions please give him a call. 719-355-7165

This was an involved process but Eric Stigall made it seamless for us. He was with us for every…read moreissue and always accessible for any questions we had. He was patient and knowledgeable and helped us achieve the financial freedom of our dreams.

I had a great experience working with Eric and his team in the purchase of my first home, he was…read moreavailable and put me on the right path to make this dream a reality, I would strongly recommend you give them a shot you won't regret it.

Called Freedom Financial to see about a refi since i got the runaround from my existing mortgage…read morecompany. Come to find out the reason mortgage lenders like my mortgage company shy away from the refi I was looking for was because I wanted to pay half of my loan off and only finance 60k. The loan officer I spoke to explained I wouldn't see a very good interest rate with such a low loan remainder no matter who refinanced my loan. He also told me to check with my bank where my chances would be better. Appreciated the honesty and directness.

In May, I began my loan process through Matt Hughes of Freedom Financial Services. 3 months later,…read moreI was in tears in another mortgage broker's office begging for help. I had an original close date of June 28th that Matt promised me it would happen if I used him as my loan officer. Matt promised me from mid-June that I would be clear to close within days. Well days turned into months and still no close. Meanwhile, Matt blatantly ignored my calls, voicemails, and most of my emails. This refusal to have communication with me also cost me 1% on my loan rate because he did not respond to my calls and emails about locking in my rate. He refused to call me back and when I would ask about the status of my loan we were again "days from being clear to close". I finally got Matt to answer a call by calling from a different number that he would not recognize. I was given several close dates that came and went. The incorrect forms were sent to my insurance twice and when I called Freedom to rectify the situation, they had no idea what was going on with my loan or what I was talking about. Eventually I began to get the picture that closing with Freedom Financial would never happen. I went to a different company. We promptly called the title company to check that status. They said that since they hadn't heard from Freedom for 3 months, they closed my file and assumed the sale had fallen through. When Matt from Freedom received my letter to transfer my file to another company he said "We only need a couple of things to be able to close your loan purchase and can certainly do it this week - but I just got a request to transfer your file to another lender... are you sure that you don't want to close with us?". We transferred our file and our new loan officer and he informed us that our loan had been "suspended" meaning that we were not going to be closing because we were not going to be getting approved. My new loan officer stated that it was basically a denial. Matt let us believe for 3 months that we would be closing any day, and all along our file had been suspended. There was never an indication that anything was wrong with my loan. Matt seriously affected our lives for many months with complete disregard for the repercussions it had on us. As a happy ending to the story, our new mortgage company got us approved and closed within 7 business days.

My experience was very similar to the lady who was pre approved for a loan only to be told the pre…read moreapproval and downpayment amount will be different AFTER getting the green light to start house hunting. It was devastating and the impression i got was that our case was on the back burner because we are working class people and not wealthy. They ghosted us for months and only returned out phone calls when it was convenient to them. We were doing a walk through at a property when we got the call about needing more money in reserve. My husband broke down crying and i was pissed off. After we complained, the manager contacted us and proceeded to pick apart an OLD credit report as justification for our mistreatment. It felt like we were in court and i wanted to hang up on him because he was using legalese and acting defensive.... Anyway, This company needs to work exclusively with upper middle class and wealthy clients instead of portraying themselves as a lender who works with average working class people.

TERRIBLE buying experience! My loan officer Gary Schorg is the most passive aggressive, arrogant,…read moredisrespectful person I've come across in a very long time. First he gave me a pre-approval sent me out to shop with my realtor, just to reduce that number by FOURTY THOUSAND DOLLARS a week later! Talk about having the wind knocked out of your sails! Then he told me I needed a certain amount of money in reserve, only to then RAISE that number by another four thousand dollars with the expectation that I would come up with that kind of money in thirty days! (I'm a single mother of 3) Then, he avoided my calls for days because he had "nothing to tell me", so I was in limbo about whether or not the loan would even go through. On top of attempting to have me sign documents with figures that were VERY off, stating that this whole process is based on estimates and that he wouldn't know exact figures until the day of closing?!? And that he has other files to deal with, he's not going to waste all of this day worrying about getting my figures precise down to the penny! This has been the most exhausting experience of my entire life! He constantly talked down to me and is the most sarcastic person ever. He told me, "You should be thanking me because no one else in Colorado Springs would've even taken you on as a client", amongst many other RUDE things! DON'T TRUST THIS COMPANY! When you're spending hundreds of thousands of dollars, you should be treated with dignity and respect! And you should be given the respect of signing documents with ACTUAL figures and NOT estimates!

I saw Terra on Yelp and was going to call 3 company's and once I spoke to her I immediately said to…read moremyself she is perfect to help my family she was always on time and she is an excellent communicator which is necessary in order to buy or sell a home and her advise for our family saved us thousands of dollars in issues down the line my family is forever grateful to Terra and I will always recommend her to everyone and will continue to use her for all our real estate needs.

From the owner: Element Home Life is a residential real estate company. We are a full service brokerage, Our…read moreservices include: move-in/move-out cleaning, paid moving costs (limits apply), and we offer competitive listing fees. We specialize in military relocation, and first time homebuying, as well as general home purchases and sales. We use excellent seller negotiation tools, to get your home sold for top dollar. Need to sell your home fast? We buy houses cash, with 7-10 day closings. Want to sell but need repairs? Activate our listing concierge to prepare your home for the market. For our home buyers, we have concierge for you too! The Element Team is solution oriented; we help you avoid real estate problems before they arise. Element Home Life LLC is owned and managed by an award winning local Realtor®. Certifications: MRP-Military Relocation Professional, C2EX-Committment To Excellence, AHWD-At Home With Diversity *Element Home Life, Where Real Estate, Resources, and Passion Reside

When we bought our house in Oklahoma, last year in May, I asked if we could make 2 payments a month…read moreat half payment each time PLUS extra to be applied to the principal. So I paid the first month in full before it was due then in the same month made the split payment plus for the following month. The first two months, no problem. Then they totally screwed the account up. Suddenly they didn't know what to do with the money I was sending and they sent me a late notice. I called them and was told they would notify the department that handle the payments and it would be handle within a week. Three months later they still haven't got it straight. Talked to numerous people for several weeks and still nothing. Finally in December they said okay wee should have it straightened out before the end of the month but instead of making your payments early and splitting them, make one payment. Well, I sent my payment the end of Dec for Jan and guess what? They still didn't process it right. I called them Jan 7 and they said they had received it but had not applied it yet. Called a few days later because my bank showed it had cleared. MSF said they were working on it. While waiting I get a letter saying that they had sold my mortgage effective Feb 1. Waited a week and called again same thing, they are working on it. Asked to speak to the supervisor/manager, he said he would look in to it and call me back the on Monday. Waited a week and still hadn't heard from him. Called Monday, he's heading into a meeting but would call after. No word from him by Wed so I called. Now it is Feb 5 and he tries to dodge the call, finally he takes it and tells me that they finally had it straighted on the night before. Now during all the calls in Jan, not one time did they say anything about selling the account. The call on Feb 5, still doesn't say anything about it. I contact the new mortgage company, Feb 6, and MSF told them I never made the payment for Jan. Hade the broker that arranged the loan with MSF, she's flabbergasted and says she'll contact them. Their reply to her, we sold the account so are not allowed to contact me about the account, had closed the account on their end, and would not notify the new mortgage holder about me already paying Jan payment plus refused to send any documents showing my payment history or how they had applied the money. AVOID THESE CROOKS AT ALL COST.

I may not understand all that goes into this. But I do understand a company that says yes your…read moreapproved for this much. Start looking for a house. Then comes back and says oh well yada yada, your not. Like wtf, wouldn't you do all your shit before saying your approved. That's fucked up on so many levels. It tells me your not that professional to say something then turn around and say something else.

We highly recommend Ricardo for any mortgage needs that you have! He is extremely knowledgeable…read moreabout the mortgage business, professional, caring, respectful, and honest -he is totally and completely honest. We've had good mortgage brokers in the past and I must say that Ricardo and his entire team rank up there at the top of our list! Thank you, Ricardo for helping us get our new home and for making the mortgage process easy for us.

Wow - working with Ricardo Gomez and his exceptional team at First Mortgage Company was the best…read moredecision I ever made. Being new to the US and a permanent resident, I was unsure what to expect but I need not have worried. I was in safe hands throughout the whole process and everything was explained in easy to understand terms - from using a portal to upload documents (very easy) and great communication from his team every step of the way. If you are in the market for a mortgage, I highly recommend Ricardo and his team at First Mortgage Company in Colorado Springs. A pleasure to work with them.

Very professional and thoroughly executed new home loan. Kay coordinated the paperwork from…read moreCalifornia to Colorado with very few issues. Kay was on top of it every day until one home closed and the new home needed funding. Smooth sailing I'd say and I couldn't be happier and more satisfied with the entire process. Kay knows her stuff and works for you every step of the way. I would use KC Mortgage for any refi or new home loan again without hesitation! Lorraine

Kay is the absolute best. We did not have a simple refi situation being business owners. Kay went…read moreabove and beyond to get us financed. Will only use her going forward.

I am a real estate agent and I have been working with Lori Sorrels for at least 6 years. I…read moreappreciate her service. She has an outstanding reputation in the community. She has never delayed a closing. She cares about our clients and their earnest money. I have seen too many lenders delay closings and that puts our buyers earnest money at risk. Thank you Lori Sorrels for everything you have done.

From the owner: Mortgage loans, home loans, house loans, veteran loans.read more