You know normally one has a framer for YEARS to help follow your personal choices of your art work…read more I've only had TWO in my entire life and now I have a THIRD to help carry me through. I must say the THIRD TIME proved to be a charm and help elevate me and my home to new heights. Chris and his team provided excellent service (they delivered and installed my new piece) .... Chris' eye help transform my ORDINARY TO EXCELLENT... Their prices are reasonable and I now feel like the RICH AND FAMOUS !!! I may not have anymore wall space to hang any more art work but when I do !!! I'm calling Chris like GHOST BUSTERS ... Thanks Guys ..

Excellent work and craftsmanship by this little shop. I had an annual work-related event that…read morecalled for about 20 or so large picture frames. They wanted the same exact look and material as was used by a previous vendor. PPF not only found the same frame material, but they were able to perfectly replicate the mat board used for each frame. And the pricing? They beat our previous vendor by a couple grand. Can't complain at all about that. Only minor gripe is that ordering and billing is old school here. Invoices are hand written on NCR. Probably could use an upgrade in this regard. Would give customers a little peace of mind knowing your order isn't going to be lost. Other than that, would definitely recommend!

Did excellent job on custom framing for movie work. Rushed and completed. Saved the dayread more

I knocked an old family piece of art off my wall on accident. I was devastated. I called Source…read moreon Lake. They promptly returned my call. I dropped of the picture. It had a 60 year old UV glass over the artwork. I have four others I needed the glass to match. Not only did they save my frame they matched up the UV glass. It looks incredible. beyond my expectations. This place is incredible. And followed all COVID rules. It was a pleasure working them. If you need any artwork framed or repair of damaged frames this is the place to go. They are real artisans.

Frame Pros is the best in the world. I have brought many things in here and every time they do an…read moreincredible job for the fairest price. Frank the owner is a legend and the kind of person that makes Los Angeles the best. Go to Frame Pros and thank me later.

Went it with some questions regarding framing and was helped out by Eric. He was super friendly and…read morehelped me with eveything I needed. I would highly recommended supporting this business, I know I'll be back when I need some more frames.

TOTAL FAIL. DANGEROUS. Came in to get experts to help…read moreprotect our painting under glass. Paid $600, waited 6 weeks, and the frame lasted 6 hours hanging on my wall - not exaggerating. THANK GOD no kids or pets were passing by when it came crashing down. The sad part is the owner doesn't feel the need to take any responsibility - blaming everything from Indonesian forests to the gallery and has the audacity to expect us to pay to fix it. Do yourself a favor and get your work done at literally any other framing store that has an ounce of integrity and won't rob you and then endanger your family.

Great work! a review beautiful framing, great service, kind people. I really appreciated that they…read moregot the frames done exactly on time.

Our go to for framing all things! Great selection of frames and matt options! Denise runs the shop…read moreand Ian her partner, is an amazing craftsman and wood worker! Indulge yourself in a custom piece!

Merge is the best frame shop around, hands down! The selection and craftsmanship are great, and…read moretheir prices are very reasonable for such high quality. They also do amazing custom work, as one of the owners, Ian, used to make furniture, so he can create anything you want. You don't get that at other frame shops, unless you pay a small fortune. Denise and Ian are friendly and helpful, which makes it even more pleasant. I'm a professional artist, so I have used many local frame shops, but now Merge is my "go to" shop. I have always been very happy with the results!

We had some nice certificates that we wanted framed. The owner took the time and used his…read moreexperience and eye to match the color of the matte and the colors on the certificates. We are very pleased with the finished results. It took a few weeks to complete our projects. Good work takes time!

The service I received today was amazing! I walked in with a one side of a frame broken, and he…read morefixed it free of charge. He took the time to fix it beautifully and refused payment. I will be coming here for the rest of my framing needs from this point on. He has my respect and my business!

Bryan was the best. Very knowledgeable, and friendly. My new favorite framing store- we will be…read moreback!

It took me some time to write this review, largely because the experience left me feeling…read moreembarrassed and disappointed, not just with the outcome, but with how I was treated throughout the process. I invested in a large-scale, editioned photographic print by a UK photographer I deeply admire. It was expensive, but incredibly meaningful to me, something I expected to treasure for the rest of my life. Because of its size and value, I wanted it framed properly, and I deliberately sought out professionals I believed I could trust. I knew this wouldn't be cheap, so I waited and saved specifically for this. The print arrived carefully packed from overseas. I didn't even open it myself. I contacted The Framestore ahead of time to confirm they could handle framing at this scale and was told confidently that they could. An appointment was booked. At the store, we met Bryan, who was friendly, enthusiastic, and reassuring. I have very little framing knowledge, so I leaned fully on his expertise and followed his guidance on every decision. What's important to say here is that pricing was never discussed at any point during the process, not once. The print was unwrapped during the appointment, which made the situation feel irreversible. At the very end, Bryan presented a final number and asked, bluntly, "How do you want to pay?" When I expressed shock, the response was simply, "It will be beautiful." I felt put on the spot, pressured, and honestly foolish, but at that point, backing out didn't feel like a real option. I accept responsibility for not asking about pricing sooner, but the lack of transparency felt deeply uncomfortable. Still, I tried to move forward with optimism, trusting that the cost would at least result in museum-quality work. When I finally got the piece home, that optimism collapsed. The print was covered in visible ripples, creases, and pinch marks, as if it had been mounted on crumpled paper and handled roughly. It looked genuinely awful. The corners of the frame were also poorly joined and visibly open. I contacted Bryan immediately. He was calm, almost unsurprised. Photos were taken. I later received a voicemail saying they saw no issue. That response was frankly shocking. Emails went unanswered. Phone calls went unreturned. I eventually had to stay on the phone with Bryan while re-sending images just to get acknowledgment, and even then, there was no accountability, no apology, and no ownership of the damage. I returned the piece to the store. Again, everyone was pleasant, but no one could explain what had happened. Weeks passed. After repeated follow-ups on my end, I was told they would re-frame it and that vacuum mounting could fix the damage. At this stage, the store had had my print for nearly three months. Still, no apology. No discount. No recognition of the distress or inconvenience. When I collected the piece again, it was improved, but far from resolved. There were still visible ripples, a noticeable smudge or finger prints on the inside of the glazing and surface issues. I sent photos. I called. I followed up repeatedly. Eventually, after months of trying, I gave up. This experience started with excitement and trust. I was happy to pay a fair price for expert craftsmanship. Instead, I feel taken advantage of, dismissed, and made to feel stupid for trusting professionals to guide me. I'm left with a damaged print, a poorly finished frame, and something I now feel a bit embarrassed to display. I will likely have to save up again to have the piece de-framed and fixed elsewhere. The saddest part is that every time I look at it, I'm reminded not of the art but of how badly this experience went.

I had a great experience with Framed in Montrose…read more On short notice, my sisters tasked me with getting a photo of one of our younger brothers enlarged to 10x14 and framed. Sadly this framed photo was needed for his funeral. My wife and I met with Adam and explained our situation. We had one week before the services. Adam understood quickly our needs and promptly found the gold colored wood and matting that worked with the photo we had with us. That photo was on my phone. We selected the frame and matting and placed our order. For the actual photo, he sent us a few blocks away to Color Zone to meet with Garo for the enlargement of the photo. Within two hours, Garo had the enlarged photo that we then took to Adam. He promised us the framed photo in four days and actually had it ready in three. The framed photo was beautiful and was displayed prominently at his memorial services. Thank you Adam and his father, Frank for their kindness during a difficult time for me and my family.

I have used them multiple times and had always had a great experience until my last one. There was…read morelack of communication, longer timeline that originally discussed (originally I was told it will take 3-4 week - this was an extended timeline since it was a customs project - but it took over 6 weeks and I finally just picked up the project not complete because I could not wait anymore). When I tried to express my frustration with the process and the run around I was getting, I got snapped at by the owner and was treated horribly. No apology, no understanding for me having to continuously call and go in with no updates. Really horrible experience. This project was for an event and it was very stressful how it was handled. Still baffled that the owner simply could not go back to customer service 101 - I'm sorry, let's figure this out and try to fix the problem. No consideration for paying customers time and was treated so rudely. Pricing is high - but I usually don't mind because I like supporting local shops. But I won't be using them again. So disappointed in the entire experience.

Gorgeous work. So good with helping you frame. Fair prices. We had a lot to deal with after the…read moreEaton Fire. Art cleaning and reframing. Simply beautiful. And our art is back up on our walls. Friendly, timely, great communication. Highly recommend.

I was in a pickle and spoke with Linda about my client's specific hanging needs for their artwork…read morethat had been delivered, and she was able to complete a unique job for us on location (at my client's home). Linda's communication skills were excellent and she made this so easy! Additionally, Linda's husband Sepon who hangs the artwork did a fabulous job and my client was extremely pleased. THANK YOU! Thank you Linda!