This was my second visit to Novak family dentistry, and with Dr. Kirsten Johnson. This visit was…read morefor a cleaning and everyone was professional and when I said that I was having trouble with one tooth they took an x-ray to double check that the root and tooth was doing OK and it was. Really lovely people there.

This review is being left three years after my previous one. These three years have been 5-star…read moreyears, as in my previous review, and it just goes to show that Novak Family Dentistry has the practice of excellence well in hand. The individuals that work there excel in their areas of expertise, and are interested in their jobs and their patients. They are actively involved in improving, taking education and training classes, and learning leading-edge practice with new technologies to improve their patients' experience while in their care. If you see this in one or two staff members it might be due to their individual initiative, but when you see it collectively by everyone working in the practice it is due to leadership and hiring the right people to foster a learning and caring environment. Dr. Novak has created this environment in her dental practice. Dr. Novak is the most skilled, caring, and thoughtful dentist I have ever met. The arrival of Dr. Johnson has expanded the services of her practice in the areas of extractions and implants, just to name two. Stacey and Amy are exceptional dental assistants. McCala is the dental hygienist and does a very thorough and gentle cleaning with great attention to detail. Cross-training is also alive and well, as Amy is also Office Manager. Jasmine, who acts as the front office coordinator, also handles insurance claims. She handles different insurance companies with primary, secondary, and even tertiary claims with great skill, which maximizes the reimbursement to the patient and/or the practice. I have never seen this level of skill and attention to detail for insurance claims in the dental or medical fields. Jasmine is also taking classes to become a dental assistant. Dr. Novak also reinvests in her practice. She recently incorporated 3D scanning for enhanced diagnostic capabilities, and an iTero scanner for crowns, Invisalign treatment, implants, and custom occlusal guards. These technologies increase the potential for identifying problems in earlier stages of development before they become increasingly uncomfortable for the patient. Overall, they allow for more comprehensive patient treatment and improved patient comfort. Another example is that taking traditional impressions is no longer a hands-on physical activity, but is now digital. Employees are also trained on the new technologies, which also increases their capabilities and job satisfaction. All of these practices work very well together. As a patient at Novak Family Dentistry, you will receive the highest quality of care from an exceptional team using state-of-the-art equipment.

The team at Mondale Dentistry are professional and efficient. They made me feel relaxed. Are…read moreusually feel stressed but they put my mind at ease and made me relax are usually feel stressed but they put my mind at ease and made me relaxed. The work they did looked very good and I'm pleased. I highly recommend this dental clinic. D. jenkins

When it comes to dentists, it seems like I've experienced the good, the bad, and the ugly. Well…read morefriends, welcome to the good! My (now) husband recommended Mondale Dental earlier this year and it has been some of the best experiences at a dentists office I've had yet. Dr Brian has a great chair side manner and is great at what he does. He filled one of my cavities in May and put me at ease even though it was dangerously close to becoming a root canal. The hygienists have also been really great, cleaning teeth without leaving the person sore afterwards. They are friendly, professional, and calming.

I have a crazy phobia of all things dental... Before seeing Dr. McGill at Novak's office, I cried…read morewhen scheduling an appointment for a second opinion. The first dentist I had gone to wanted to pull 5 teeth and give me a root canal as I hadn't been to the dentist in years. Dr. McGill was able to save my teeth! I only had one pulled, and I will be getting an implant and she didn't need to do a root canal, just a filling. She likes to save teeth! (her words, not mine) She genuinely listened to me, went slow and helped me overcome my dental fear. I recommend her to everyone! Also, they do not charge extra for novicaine and laughing gas... They have headphones, TVs and comfy seats.

I have been coming to this family practice since my first tooth so I will admit I am a bit partial…read more Having said that you literally could not find a more honest, caring dental practice. They are wonderful at their profession (sister/brother took over after dad retired) and will always give you options. They never over charge or do work that is not necessary. They are friendly and welcoming so even if you have some dental anxiety you will feel comfortable and right at home. This will be the last dentist you will ever want to go to.

I recently moved to the Plymouth and was in need of a new dentist. My husband and I were referred…read moreby a neighbor, who also recently started going to Kochenderfer's. I had received great care at my last dentist, and was hesitant to go somewhere new, but Kochenderfer's didn't disappoint. It's small, and the office is a bit outdated, but in a quaint "small business" way. The office was clean, and everyone was very friendly. I can tell it is the kind of place where everyone knows your name. Booking an appointment was easy. The hygienist was patient, gentle and kind. Dr. Nancy was knowledgeable, transparent, and relational. Everyone did a thorough job and answered all of my questions. I would highly recommend Kochenderfer Family Dentistry.

The dental work itself was well done, the office is soothing and the environment is nice. On my…read moresecond visit, I was told that my insurance was considered out of network BUT that they had MANY patients with my insurance and they would work to get most of my visit covered (it was just a routine cleaning and X-rays). the hygienist was lovely and very kind and sympathetic. I had to wait in the chair for a very long time after the cleaning to speak with the doctor (so long I had to make calls to cancel things and make alternate arrangements for my kids). When the dentist finally came in, she started a conversation about the high costs of running a dental practice?!? (We had only met one time before this). She then seemed shocked when she presented her very elaborate plan to me and I responded with "yes, lets please start with the most urgent and space treatment out because cost is a very serious concern and barrier". she then sent her hygienist in to ask me if I wanted veneers!!!!!! months later, a $500 bill arrived..... that did not at all match any of the estimates and promises I had been given for a simple cleaning and xrays. now that I am here looking through other reviews, I see that this is something other patients have experienced as well. truly unfortunate since it is a nice office with a great premise.

The worst. Be prepared for long wait times with an an appointment. Every 6 months Dr Melissa finds…read morenew issues on your teeth that cost $$$$$. They can't keep any staff .. run. Don't walk .. there is a dentists everywhere and this place is the bottom of the pit! Stay away. She should be reported for unethical practice

I was looking for a new dentist and found out about this place through my insurance. I called as a…read morenew patient and they gave me an appointment pretty soon. The staff was friendly and kind. The ambience of the place was very good. I was able to watch TV while having my cleaning done. I was asked by the dental assistant what I wanted to watch while getting my treatment done which I felt good about. They took my xrays, told me about the cavities I was having and gave me options to improve my smile. Dr explained every treatment and showed me pictures of my problem areas with the intra oral camera. Prices were very accessible for the treatments not covered by my insurance.

I'm very happy with every layer of service at BIQ Dental! Reception staff is very friendly…read more Dr and her assistants are lovely and check in frequently during the appointment to make sure I'm comfortable. Never had a dentist that thoughtful and very well explained during the whole process. Text reminders of my appointments are so convenient. Great all around! Thank you BIQ. See you soon for next check up

I was charged over $1600 for x-rays, which is crazy. I was also told I needed 2 root canals and…read morecrowns and that I had gum disease. I went back to my previous dentist and show him the quote and he said I should report them them to the Dental Association. Please do not go to this dentist

Do not go here. The dentist, Maria Palmieri, tried to tell me I have gum disease and would need a…read morevery expensive cleaning procedure not covered by insurance. $650.00!! This was my first time at this place as my usual dentist couldn't get me in for 6 weeks. I have always been told by my dentists that I have very good teeth. This was the first time a dentist told me otherwise. After sitting in that office for two hours and still had not had my concerns addressed I left. I will not go back there and would encourage people to avoid this scam dentist clinic. They only want to bill for expensive, unnecessary procedures. The place is a zoo. It's like a dental factory.

My kids and I have been going to Dr. Hannon since we moved to Minnetonka. We all really enjoy Dr…read more Bob. I have basic Delta Dental, which he accepts, which was one reason I chose them, but I am so glad to have found him and their office. The entire staff is friendly. He always starts on time. He is very smart and up-to-date in the dentistry field and he makes sure you have no pain. He is quiet and witty and obviously cares about us as people. It's a 2-person practice, and you can get a hold of one of them and get in if it's an emergency, just like in the old days.

What a wonderful office. When my son developed a tooth abscess while visiting Minnesota, I…read morepanicked. It's hard enough to find a dentist on the most ordinary of days but to find one while on vacation? And one you feel totally comfortable with? Unheard of. From Laura and Heather in the front office, to Dr Engstrand (Gordy) himself, we felt incredibly cared for. It felt like we were family, in fact. My son's tooth issue was taken care of quickly, painlessly and professionally. Is it weird that I want to move back to Minnesota so we can be regular patients of this clinic? Probably. If you're lucky enough to live here, I highly recommend this dental care team.

Our family of 3 have been going to Dr. Engstrand for years, and have always been treated very well…read more The staff, assistants and Dr. Engstrand are all so helpful, and good people. They take very good care of us. AnnetteBr

The center for smile enhancement is the best dental practice in the greater Minneapolis area. It's…read morea wonderful experience end to end. You're welcomed at the door by bright and joyful staff (sometimes by first name!?). The dentists / DA's / broader team are incredible at their profession and it shows in the results. I worked with Dr. Stein and Kelly who navigated a challenging situation with patience, diligence, precision, and care. Really awesome experience all around!! Thanks y'all!!

I've gone to Dr. sudit for years and even had my kids go to him. He's beyond conscience and is just…read morea great person!