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    NOVO Dental Centre

    5.0 (1 review)
    Closed 7:00 am - 4:00 pm

    Services - NOVO Dental Centre

    Cavity treatment

    Crown cleaning

    Dental exams

    NOVO Dental Centre Photos

    Recommended Reviews - NOVO Dental Centre

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    4 years ago

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    Jean P.

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    People searched for General Dentistry 248 times last month within 15 miles of this business.

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    Michael McEachern - Dr. McEachern & Dr. Strukoff THE MARK DENTAL GROUP

    Michael McEachern

    3.0(1 review)
    0.3 km

    Dr. Mike has been a kind and caring doctor and has always listened to me. He has always given me…read moreoptions regarding work that may be required and when there are procedures that could be handled at a later date he has also relayed this information to me. I also had a very good relationship with the dental hygienists Amy and Michelle. They were both very professional, caring and easy to communicate and deal with. When Amy was there I was going 3 times a year for cleaning and scaling. Amy mentioned that I take very good care of my teeth (I know I do) and that if I wanted I could cut my appointments down to twice a year. I've done this for a number of years now. On a visit in October I was told that Michelle was no longer there and that there was a new hygienist taking her place. On this visit she asked questions like what kind of toothbrush do I use? Do you floss your teeth? Do you drink tea or coffee? I thought this is a different line of questioning but I put it down to my being overly sensitive and a new hygienist getting used to a new patient. In April I was in again for another cleaning. The new hygienist asked me the same questions that she did on the last visit. I was getting rather annoyed at this point. After she finished the cleaning she informed me that she would be taking some pictures. When I asked why she had to take pictures, as she had not told me why, she informed me that my insurer wanted the pictures taken. I asked why? She told me that she had told my insurer she required more time to clean my teeth and that they had requested the pictures. After she took the pictures she told me that I should start scheduling my appointments for every 3 months. I informed her that this was not going to happen and felt it was completely unnecessary. Should she not have discussed this with me before going to the insurer to request a quote for the additional service? I am a senior and I may not be as tolerant as I used to be. However, I just feel that this situation was not handled particularly well and left me feeling somewhat like a recalcitrant child who is incapable of understanding what my needs are. Life is too short for this sort of nonsense. I did not like feeling stressed as I did when I left after my last appointment. The dentist has been great but I'm uncomfortable dealing with his hygienist.

    From the owner: Dr. McEachern and Dr. Strukoff strive to provide you with a personalized dental experience. Our…read moregoal is to create and maintain optimal oral health for our patients through excellent restorative and preventative care. We spend considerable time and effort to individualize treatment plans for every patient's needs and expectations. For your consideration, we offer Zoom Whitening, Invisalign, cosmetic and therapeutic Botox treatments.

    Photos
    Michael McEachern - Sarah working hard this morning.

    Sarah working hard this morning.

    Michael McEachern

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    NOVO Dental Centre - generaldentistry - Updated September 2026

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