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    Novoa Services

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    Response time

    30 minutes

    Response rate

    100%

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    5 months ago

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    Jaime N.

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    6 months ago

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    Osprey Exterior Renovations

    Osprey Exterior Renovations

    (2 reviews)

    I was extremely pleased with how timely, responsive, and professional they were completely a roof…read moreinspection and replacement estimate. They were completely honest and upfront about everything. I was very happy with how they put my best interest ahead of their own. I would highly recommend.

    Warning! Osprey provided my 1st-ever terrible experience with a building contractor. Not only did…read morethey resist owning their many mistakes on my $26,000 re-roofing job - which took 5 months to complete because of their shoddy work that included installing warped & damaged materials - I believe they acted in bad faith &/or breached our contract in several other ways, including: 1. failing to provide a promised materials warranty & an itemized list of project costs 2. attempting to overcharge me several hundred $$ by unilaterally increasing the contract balance 3. replacing my home's original high-quality flashing with damaged, low-quality material 4. grossly overcharging me for materials to repair their own work 5. over/charging me for corrections ordered by the City of Pullman Protective Inspections Division after the company's work failed to meet local building code standards 6. accusing the city building inspector & wider office of ignorance and exceeding their authority 7. the owner's threatening to sue me & take my home. I have reported Osprey Exteriors to the Better Business Bureau and the state attorney general's Consumer Protection Division and might have to sue them to get my materials warranty.

    Novoa Services - contractors - Updated May 2026

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