I've been coming here for years for my children and I & I've yet to have a bad experience with any…read moreof the providers or staff. Even when my insurance lapse they were super helpful with us.

I love the doctor there Lindsey my kids have seen her for the past 8 yeArs but hate the fact I have…read moreto go to this clinic wait time is no joke on the phone or an premedites u wait with or without an apioment receptionist are very rude in person and on the phone like if they own the place las latinas más ke nada son muy groceras.

If you enjoy waiting 1,2,3 hours at a medical facility like I do well then you'll enjoy coming in…read moreto this antique medical center... and when I say antique I mean it starting with the doctors...the building is like 100 years old and from what I hear the doctor has owned it for 80 years...O.K I'm exaggerating. I used to work at this clinic and to be honest when it first opened it was the best in our area the doctors we're young and had many many patients my mom tells me. But with time other clinics opened up in the area and they we're much more nicer and more advanced in technology which resulted in our clinic to be left behind. After many years in the practice the doctors are approaching retirement and it seems like they can't keep up, so all they have left are long time customers people that have been around almost as long as they have been in this practice. If you are looking for a family doctor that will listen and not rush through your visit, in other words old fashion, yes an old fashion family doctor then you should see Dr. A.B. Bautista and Dr. H. Carag. All my family see them because no matter how long they have been doing this they don't forget that we want a doctor that will listen and care. I gave the facility 3 stars because it needs a little remodeling and the pluming needs to be fixed the doctors get 6 stars!!!

Disappointed in UChicago Medicine AdventHealth - Consent to treat agreement (10+ page legal…read moredocument). They will NOT treat you unless you sign the agreement. It includes your permission to 'share' (SELL) your information to anyone they want. No wonder hackers/con artists find it so easy to STEAL from us.

My wife has been in discomfort for over 5 years. The provider with in AMITA health has done nothing…read moreto help her with abdominal pain. They collect our money and do nothing to get to the cause of her pain. They use fraudulent billing practices. She was billed for seeing a specialist when she saw a nurse practitioner (not even a doctor). Now after being told that AMITA will fix the billing errors we received a notice from their collection agency. My wife has moved on to a new health organization of which has pinpointed the root cause of her pain an has her on the road to recovery within 2 weeks. AMITA health should be ashamed of themselves. They are not there to help us but rather just take our money. This is related to Elk Grove Location.

What kind of a doctor tells a patient, "good thing you are doing the procedure, now you won't leave…read moreyour husband by himself on this earth". He said this to my mother! This doctor is completely careless about his patients! I am definitely going to pay him a visit real soon and give him a piece of my mind!

My son was refused to be seen he was told that Dr. Mendez was not his pcp. Which later I found out…read morethat he is. It started in the morning I called at 8:30 and made an appointment for 10:30 when my husband and son arrived it's when they were told they will not be able to see him which why couldn't they check when I called to make the appointment , we don't live close by. Also they kept asking who did you talk to , first of all they don't disclose their names when you call it's a lack of customer service. They need to get more professional!!! ASAP and figure out what there doing

As a patient of this practice for many years. I have finally decided to not ever see this doctor…read more Does not do the appropriate assessments such as PHQ-9 and PHQ15, and routine labs. Unfortunately, after a missed diagnosis and being in pain for over a year. I have move on to see more professional staff and doctors somewhere else. I would caution that the doctors front staff are poorly trained and do not understand what they are doing as they won't cancel appointments that are scheduled when the clinic is closed. I will not be back to put my children or myself in harms way with this doctor. I am also a nurse therefore, I am speaking from also professional experience. run away from this horrible place. Also, the front staff are medical assistants not nurses.

Quite possibly the worst irresponsible doctor I've encountered . My elderly father who lives with…read moremy mother who is high risk tested positive for Covid on Tuesday . I called the office multiple times and no answer . I left a message requesting if it was possible to prescribe paxlovid as he is almost 80. I call back the next day and encounter the worst office reception and nursing staff . Was told I would get a call back after discussed with the doctor and never did . It shows you how they prioritize their patients . Historically it appears the doctor is more concerned with getting his office visit paid than actually genuinely caring about his patients. Unfortunately this is not an isolated event . I would steer clear of him and his unprofessional and incompetent staff .

This clinic really stressed me out today. My doctor left me a voicemail asking if I have an issue,…read moreto make an appointment because she hasnt seen my son in a year plus . I didnt call for that. There was no issue. The only issue was all the girls who i called at the clinic kept sending me to other people and providing numbers that did not help me . Why did I get a number to the university of chicago when I needed help merging my sons portal with mine. Making a portal for him. Waited to talk to the nurse for almost a hour and i hung up. Ill try again tomorrow because im just so upset.

I been here since 12:10pm it's now 2:18 still have not seen a Dr my appointment was for 1pm this is…read moreso sad

The worst i have ever experienced in my 54 years on Earth…read more was given a prescription , come to find out that the Dr. needed to provide more documentation . I phoned about it was told someone would follow up with me , which they never did. my visit was on April 5th it Is now April 16th still no medicine , just a bunch of blah blah blah, excuses and finger pointing , blaming the pharmacy. I wouldn't refer this dump to my worst enemy. Can't even get a follow up call. no sense of urgency. AVOID this place at all cost. TOTALLY UNPROFESSIONAL!!!!!!!

The doctors are great, but once again I am at mercy of the staff of this clinic. My doctor at this…read moreclinic asked me to have a blood lab test. After I saw the doctor, I meet with the nurse to set up the lab appointment and my next doctor's visit. I hate the waiting room, so I set up a lab appointment to be the first in the lab and I get a 8:45 AM appointment (the firs appointment of the day). The day of my lab, I show up at 20 minutes before my appointment and most of the service windows are closed. The are no sings where to go or what to do to register. There is a window open on the left hallway and I go and ask where to go for the lab. The lady points out the first window around the corner, just across the main entrance. There is one person in line and several other around and close to the window (they don't know what to do also), all waiting for the lab. I this point I'm not sure if I have to go and seat or make a line and be yell out like last time. I decided to stay in line and risk to be yelled. Then, I see my neighbor sitting in the waiting area. She get up and comes to the line to talk to me. She told me that that she also has a lab appointment for 9:00 am, but she came over an hour earlier because she doesn't trust the appointment system. Exactly at 8:45 am, they open the window (not the window that we were indicated) and a woman yells in Spanish "Blood test" and something else that I don't remember (I think it was gynecology). We all quickly moved to the window trying to make a line and my neighbor (with the 9:00 am appointment) was the first on line and I was the 4th position in the same line. My neighbor "registered" and she was sent to the waiting room, then a woman next in line, then a guy (in front of me). This guy told the lady that he didn't have an appointment, but the same the lady took his information and sent him to the waiting room. After I registered and went to the waiting room (this is about 9:00 am), I sat next to my neighbor. We started commenting why do they make 8:45 am appointments if we are not going to get serviced after 9 am. My neighbor was about to make a comment too when her name is called (remember, she was the first on the line, but had her appointment after me). I said "WHAT???", "what kind of appointment service is this?". I had my appointment before her and I was 20 minutes before my scheduled appointment (meaning on time). Then the lady that was after my neighbor (second in line) was called, then, they call the guy with no appointment (third in line in front of me), and finally they call my name, this is about 9:10 am. While the nurse is drawing my blood, I'm thinking, somebody in the clinic approved to spend thousands of dollar in a computer program to set up appointments to provide "The Best Service" to their patients/customers, but the clinic (read receptionists) end up just following first come first serve. The receptionists don't announce that they are using the first-come-first-served rule, so this isn't fair for us, the patients that follow the rules of planning and make appointments using your expensive computer program. It is not fair that we have to be in a competition for a position that is assigned to us. The patients that did appointment with the computer system deserve the priority of service. Instead of using the co$tly computer program designed to do this, the fairness becomes dependent on human judgment (the receptionists) about who's seen first. Better just to toss a coin. Next time, just announce in advance to follow first-come-first-served, and spend your money in training for better customer service.

Best pain clinic I've been to in a long time. Very professional…read more Appointment made to my convenience. Dr very professional and explained my treatment right from the start. Been going to clinic for years .Very happy with staff & dr. Wahi. Office atmosphere very comfortable& knowledgeable also. very recommendable for anyone with extreme pain. Not the type of dr to just Hand out prescriptions . Actually takes care of pain as well as explaining procedures on injections. Will recommend to all my friends with pain.

I have been going to Dr. Wahi for around 3 Years now. There isn't any other pain management doctor…read morewho does their job better. Prior to going to doctor wahi I seen another pain management doctor who couldn't get me out of pain. Thanks to doctor wahi I'm able to continue working in a steel mill. He's the only doctor I've been to who can accurately administer cortisone shots to the cervical spine. Not only is he amazing at what he does, but he genuinely cares for his patients. If you are in constant pain and want some relief don't hesitate to give him a call.