The communication between the owner and is lacking. In addition to the customer. The scheduled…read moredate was pushed back a day which meant they started on a Friday and worked 3 hours and didn't show up until late Monday morning. They did not provide fence caps and used and damaged our hose. They made it right with a cashier check in the end.

We've worked with Dan and Escapes twice across 5yrs, initially on the perimeter fence for our…read moreproperty, and most recently on the fencing between areas of our re-landscaped yard. Dan is super professional, highly reliable, and stands by the quality of the products and workmanship that goes into his jobs. It was a no-brainer to get him back in to add new cedar, and hog-wire fence/posts, as well as metal railings during our landscaping project. The quality of their work is awesome, their prices are in the middle of the ball park. Their reliability is perfect. They made coordinating with confidence our other contractors so easy. I love seeing their work every day right outside my front-door. Thanks Escapes

After getting a few quotes for our deck project, Heilman Deck & Fence really stood out. Andy came…read moreby and actually walked me through the whole process -- not just what he'd do, but why he'd do it a certain way. He explained where it made sense to invest a little more and where we could cut back without sacrificing quality. No pushy sales pitch, no checkbox quoting -- just someone who clearly knows his craft and cares about doing the job right. I had done some research ahead of time and knew my existing deck had a structural quirk that would matter during the rebuild -- Andy was the only one of the three contractors who caught it. That made the decision easy. His quote wasn't the cheapest or the most expensive, but it was fair and came backed with great reviews and a clean WA contractor's license (which, shockingly, not all of them had). That sealed the deal for us. We ended up completely rebuilding two decks using TimberTech PVC -- a smaller 10'x10' one, and a 26'x12' deck that's 20 feet in the air with two staircases and a landing. The whole project took about 3.5 weeks from demo to final touches. Andy's CAD drawings were spot-on. When surprises came up (like discovering the house's floor joists ran in the opposite direction), Andy just handled it -- added a beam, footings, and posts without delay or extra cost. Same deal with a couple small punch list items at the end (a dinged downspout, some siding, trim details). No fuss, no runaround -- his crew just showed up and made it right. The build crew was great to work with -- friendly, respectful, and meticulous. They kept the site clean and were clearly proud of their work. You could see it in the precision of the cuts and the fact that everything was perfectly straight, square, and level. Even the more delicate custom cuts -- like a half rip-cut board to fit under the house -- were nailed with crazy accuracy making it look like the boards extend under the house. Bottom line -- I'd 100% recommend Andy and his team at Heilman to anyone in the Seattle/Eastside area. If I ever need more deck or fence work (though this deck will probably outlive me), I won't even bother getting other quotes. These guys are the real deal.

Highly recommend working with Heilman Deck & Fence! We started a 6-8 week deck project through a…read moredifferent contractor and it was a nightmare that dragged on for 6 months of not ordering materials when we started, ordering the wrong materials, delays with subcontracted workers not showing up and ultimately building things wrong and not up to code. We asked a few companies about finishing up our project and Andy, Amanda, and Team were happy to help. They provided valuable insight on things our old contractor missed, they communicated clearly and consistently. Their team was incredibly nice, showed up when they said they would and did everything in half the time originally estimated. I only wish we started our whole project with them. Lesson learned! Big thanks to Amanda, Andy, Tim, Chris and crew!

Daniel was fantastic at assessing my roof, beams, and siding. Before he came, I had other…read morecontractors who came out and I had a sense they were upselling me and using scare tactics to try to tell me that my house was going to disintegrate from rot. Daniel came over and gave a very honest and thorough assessment. He said that all I had was paint peeling due to beams not being primed before painting, but there was no sign of rot. The only work that needs to be done is a repaint. If you want an honest and trust worthy business, Got Rot is who you would want to go with. I will definitely be reaching out to Got Rot again in the future if I have any future problems. Best, Kevin

Got Rot replaced a beam supporting rafters across the front of my house. The company was a pleasure…read moreto work with. They were on time, communicated effectively, discussed options for the repair, and came up with the perfect approach. The repair was excellent. They took great care in ensuring the decorative column, supporting the beam, was not damaged during the repair. Those doing the work were skillful, friendly, and meticulous. The work area clean after the job was completed. I highly recommend Got Rot, and would definitely use them again.

They were communicative, fast and offered a reasonable price. The job was done quickly and they…read morechecked with me how it looked. They are family owned which is nice and I would book with them again

Service as requested -- great communication, job done as expected, fair price. Definitely would…read morerecommend and I am also a repeat customer at this point!

Dec 16, 2020, Hired Mike Howard to repair structural damaged to my home caused by extensive dry rot…read moredamage. This was not a trivial job. The dry rot had compromised a main structural corner beam which supported the second story. The repair would first require building a temporary support to hold up the second story while removing the damaged support beam and replacing all of the dry rot wood. The repair process required first coordinating with a structural engineer to design a repair plan and then with the Snohomish County office to issue a repair permit. Mike was very helpful through the entire process. Mike was confident that he could perform the repair safely and within code without an engineering drawing, but suggested that the drawing would likely be required for the county to issue the permit. I decided to get the engineering drawing and Mike was right. The county flat out said that this repair required an engineering review and drawing. I told Mike I would hire him for the job, but only after I saw and understood what the repair plan entailed. Mike met with the engineer to discuss the repair job and then Mike outlined for me exactly how he would complete the repair. While listening to Mike explain the repair process it was apparent to me that he completely understood the structural design of a home. Having a contractor with this type of experience and knowledge was the only way I would go. Mike was a pleasure to work with. He answered all of my questions with integrity and no BS. I decided to take the 2 days off to watch the work performed. Mike had no issues with this. He discussed the work while it was in process and I always felt comfortable with his decisions and confidence. The work was done in accordance to the engineering drawing and the permit was signed off and closed without any issues. The images show the before and after work, minus the exterior wall board nailed up. I decided to repair the drywall and brickwork myself. Thanks for a wonderful job and experience Mike.

We hired Mike and his team to do 4 bathroom remodels for us. One was a complete reconstruction of…read morea broken crumbling one and three were in current home. Crew was responsive and diligent with all work. Communication was good throughout all projects and we were advised of any cost changes as needed. Very quick to correct or fix anything that came up. All bathrooms are complete and look good. We appreciate the work they put in. We would use them again for any projects needed. Very friendly and knowledgeable crew.