I headed in to my nearest branch up near Hurstville with my younger sister who had some problems…read morewith her account. We were running late and actually walked through the doors about ten minutes before closing time. Hoping that the branch wouldn't close early on us, we quickly walked in to be greeted by a smiling Jason. He and his manager were at their desks, obviously ready to go home for the day, but still offered to help us out - without questioning what we needed or how long it would take. Their attention to my younger sister was really good; they were patient and Jason was easy going and joking around with her which made her feel really comfortable. They solved her banking problem smoothly with a few changing of passwords, issuing of documents and we were through the automatic doors before the branch was officially closed.

I have known Jim & Sarah for a while now, friend of the family. they is really, really outgoing…read more(Jim more so than Sarah) and exceptionally good at their job! My wife, Laura and i went there for financial/ Superannuation advice and they hit the nail on the head. Currently, we have a top quality life insurance covering my family in the case of my passing and my overall budget is healthier and moving better than before. I am new to Yelp, so appreciate a good review where it is deserved. Thank you to Jim and Sarah Mills. Cheers guys

I'm sorry, but Candices review below has more crap in it than a paddock of cows. I commenced my…read moreprofessional relationship with Awesome Lending in September 2022. From the get go, Albert, Myra and Essence have been nothing more than 100% professional. My first pre approval that they secured for me fell through because of the developer...so we waited until the developer gave use another due date and we got the second pre approval done..thanks to the hard work of Awesome..that one fell through as the developer wasn't ready. So Albert and Co got to work with another pre approval and I settle tomorrow 19 May. I have had emails and phonecalls from Albert and Myra early mornings and late evenings. They will get the job done for you, and as quick as they can. All i can say is give them everything they ask for first up or it's you, not Albert holding up the process. I'm a pretty hard with my ratings and If I think people deserve crap ratings I will give it..but Albert is 5 Star .

at first, albert came across very professional but the whole experience was terrible. He even said…read moreto me that they did the loan based on the assumption that i had cash to settle. So pretty much, i just came to them for charity to give them money? ridiculous. at the end, i had to go to my bank and do it myself. the worst part is, a week before settlement, they let you know they couldn't do it. hence, 5k+ interest i had to pay. they plainly said sorry but not even offered to pay the interest since it was their fault. oh by the way, did i say that they actually said ok, go ahead before i signed my contract? save yourself time and go somewhere else. they dont reply your email and treat you like a number! what was with i was sick for a week got to do with my loan? you called their 1300, noone replied and always went to Rebecca 's voicemail . if i could give zero rating, i would have

Aneta was like a dog with a bone.. never…read morestopped fighting for us.. she made a statement and she followed through .. simply can't ask any more than that..

Aneta was fantastic in helping me secure my first home loan when my husband and I purchased our…read moreapartment in 2016. So when we were ready to upgrade to our family home, we immediately went back to see Aneta at Astute Mortgages. Aneta is extremely knowledgeable, easy to talk to, realistic, and efficient. We felt supported through the whole process including identifying our loan capacity, preparing our paperwork, and securing a loan that met our needs at a good rate in a highly competitive market. I cannot recommend Aneta highly enough. We will definitely be going back to see her when it is time to refinance!

Excellent service! Thanks to McCarthy Group I now am well on the way to financial independence and…read morelong term financial security. I can't recommend McCarthy highly enough. If you are looking to unlock the power of property investment to transform your wealth these are the people to show you how. Amazing tools, in depth knowledge and they share it all with you. Brilliant.

Yes I know, a bank, what is there new to say about one? Well I just had to make a comment about how…read morenice everyone is in this branch. I feel overwhelmed by the interest they took and kindness they showed me with all my boring banking needs. If you're stopping by there say hi from me, they won't have a clue who you're talking about...but they'll probably be too nice to say.

Who honestly enjoys going to the bank?? Most of time you end up standing in a long queue under…read moreflorescent lightening just in order for someone to tell you that, indeed, you're pretty darn broke. Commonwealth has not provided me with the best experience in general, but the staff at the Glebe branch is the single redeeming factor in my overall banking experience. The information desk became my best friend early on when I was urgently trying to figure out how to wire money between my Bank of America account and Commonwealth account. Seemingly one's own money should be accessible where ever he or she happens to be in the world, right? But because these sorts of things are never as easy as they should be, I stuffed up and ended up costing myself nearly two hundred dollars in processing fees. NOT IDEAL. The staff there at the Glebe branch helped me every step of the way thereafter, and though there was nothing they could do about my previous loss (occurred on the American end), they advised me of the best options moving forward. After the third time I went in, the manager knew my name and was always more than happy to answer all my questions. I was even permitted to come behind the counter in order to use their computer for online banking instead of having to pay the processing fees associated if the teller were to help. Here's to the customer service aficionados who work hard to smooth out the Commonwealth bumps. Keep treading water, guys... maybe at some point it will pay off!