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    Nu-Face Home Improvements

    3.4 (5 reviews)
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    Services - Nu-Face Home Improvements

    Siding installation

    Siding repair

    Siding replacement

    Nu-Face Home Improvements Photos

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    Advanced Window Systems

    Advanced Window Systems

    (18 reviews)

    Hired AWS for window replacement. Out of the three companies we considered, they were the most…read moreprofessional. Not the cheapest nor the most expensive, but the only company to provide an in-home demo of the actual windows we were purchasing. With such a big home improvement project, you want to feel confident that you made the right choice. Shortly after signing the paperwork, they sent someone out to measure. Then we waited quite a while for the job to be scheduled. Unfortunately, installation occurred during a weeklong heat wave. Yet the guys rarely complained, and spent four full days installing our windows. If I have any complaints, it's about their after sale customer service. The day our installation wrapped up, I noticed a slash in one of the screens, and was assured they'd order a replacement and have it sent to us. Three months later we still had no screen, so my husband and I started calling. Every call was treated as a brand new sales call and no one seemed to know anything about our replacement screen. Finally, someone came out and made us a new screen onsite. However, he re-screened it too tightly, and the frame warped. More phone calls and more confusion on their part made us feel like we were in the twilight zone. Ultimately, we took the frame to their office and they fixed it there, which was an additional inconvenience. Other than these few snafus, we're happy with the work.

    A wall AC unit had to be pulled with reframing needed. I could not be more pleased with Mario's…read morework. We had 22 windows replaced and from sales through installation I am very satisfied.

    Nanco

    Nanco

    (80 reviews)

    Customer service is terrible. Our warranty window needed to be replaced and it is like pulling…read moreteeth trying to get it done but the new window installation got done immediately. Now the warranty people gave us the incorrect repair date for our defective, warranty window. Find another company...

    I'm unsure why there seem to be poor ratings, but our service was phenomenal. The representative…read morethat came to our home was Jamie, and he took his time in showing us everything about these windows. It took a little over 2 hours, but so very thorough. There were no surprises. He even worked with my senior citizen parents to ensure they got the best price for their budget. When we thought our installation date was going to be 3 months out, he made sure that we got our windows within the month we needed them. The installers were truly incredible. They are expedient to say the least. The whole process is down to a science for them. They arrive and the first thing they do is look around the house, help you if any small items need to be moved, then they place drop cloths and cover anything that could get dust on it. Once they are done removing/installing the windows they make sure everything is clean and just as it was from vacuuming to window wiping. About 7 people were working on our 15 windows, + the installation of a Bay Window. The whole process took a little over 4 hours, just as they said. There was absolutely no damage to our home, only we discovered the next day that one of our screens had a latch that wasn't working. But all I had to do was call customer service and they followed up with me immediately to schedule a technician to come out the following week and fix it. That hasn't happened yet but I don't anticipate any issues given how seamlessly everything has gone so far. I would only recommend checking those small things before they leave, but again it was a non issue to call them after. Plus they only bring the materials they need so they'd still have to schedule someone to come out after and fix it. Also, BONUS PERK! The birds don't wake me up at 3:30 in the morning anymore!! They are the bane of my (sleep) existence during the summer and I can barely hear them with the windows shut. Looking forward to those energy saving costs for our A/C and Heating, I anticipate these windows will do more than just noise control. :) Thank you castle windows for such a stress free experience.

    Nu-Face Home Improvements - roofing - Updated August 2026

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