Why are the only other reviews from right before Covid or further back? This place is good! I guess everyone went to Zips or other places. Anyway, I dropped 3 dress shirts off to be dry cleaned recently and had 0 problem. My only nitpick is that it feels a little awkward to get the attention of the couple running the business if they're both not right up front. When i came back to grab my shirts, the lady (who I assume does the tailoring) looked like she was resting her eyes and the guy stepped out back to do something and was then in the back of the store for a few minutes. I wasn't in a rush so I didn't mind waiting (despite the kind of crappy Christian music playing on their radio) but they would really benefit from a family friend or just a third employee who is primarily up front to help coordinate, even if business is slow. They're super convenient for me and very affordable, so i'll be a repeat customer. Honestly, give them a shot for dry cleaning if you're nearby; don't believe the 8-10 year old negative reviews. read more

I went to Number One Cleaners for both tailoring services and dry cleaning for more than a decade for two reasons: convenience and the fact that they use organic products. Over the years, I've had to, on occasion, bring clothes back in that had been tailored but the alterations weren't quite right. When this happens, I've always gotten the sense that there is resentment on the part of the owner who handles the alterations; almost a disbelief that she didn't nail it on the first try; she agrees to redo it begrudgingly. A couple of weeks before Thanksgiving, I dropped off a pair of black Italian corduroy suit pants that needed to be taken in. I've had these pants for years, and actually had them take them out for me a few years back. A week later, I picked them up, just before Thanksgiving, when I was scheduled to wear them to officiate my sister's wedding. I tried them on the day before leaving for my trip, and they were still a full size too large in the waist, but there was no time to get them readjusted. That's fine; it's not the worst tragedy. But after Thanksgiving, I brought them back in, and pointed out that they were still much too large - a good inch around the waist. Mind you, I paid $45 cash in advance to have the pants altered. This isn't a cheap tailor. Rather than apologizing and agreeing to get it right, the owner who manages the customer service immediately challenged me -- intimating it must be some type of mistake on my part, explaining the complexities of the alterations in a way that made no sense, and even suggesting I might have lost weight over Thanksgiving (which is such a common occurrence, as we all know). Then she took another look at the pants and told me these were not the same black Italian corduroy suit pants I had brought in to be altered just two weeks earlier! To say that I was floored is an understatement. Again, I've provided them steady business over 15 years, and I'm a pretty friendly and pleasant person, just FYI. After I became agitated at being called a liar, not to mention the absurdity of finding some type of replica black Italian corduroy suit pants that had already been altered, she relented and agreed to fix the pants. I picked them up a week later, and they fit well. But to be treated with such blatant disrespect after providing business to this establishment for 10+ years is beyond insulting. I left there and made a vow I will never go back. read more

I don't know why I stopped there. It was a mistake. Whoever cleaned it didn't understand the idea of wrap dresses and basically took the dress apart. Don't continue reading if you don't understand the basics of wrap dresses because I'm not even really sure how to explain it. You have fabric on the right and you thread the left fabric though a hole on the right. They literally took the fabric on the right side of the dress and took apart the stitching. All the fabric used to tie the dress closed ended up on the left side with no stitching around the neck at all. It's beyond my comprehension as to why they would take apart the stitching. I dropped other items off. When I saw this mess I called them and told them not to touch anything. I'll see what they say when I bring it in tomorrow. I loved that dress. I'm so sad... read more

I went to this place because they are advertising as an "organic" cleaners. It smelled pretty chemical when I walked in. Now I know this is totally my fault, but I took a while to pick up my stuff (2 months) and they were pretty pissed w/ me. Technically, I probably should have used a cleaners close to work because there was no way I could pick anything up during the week, but once again, I was drawn to the "organic" aspect. The lady calls me pretty unhappy saying that "they were no longer responsible for the clothes and it has been a long time." She said it in that foreign way that rubs Americans the wrong way type manner. Like - hey I understand, but I ain't your kid, calm down lady. So I made up some bs about being abroad on business and that I'd have my cousin pick it up. No way was I facing this lady as the real moi. So my "cousin" showed up the following Saturday and got the clothes. Seems they did a decent job, but I will go elsewhere. Probably stick w/ Marvel on New Hampshire. read more

I've brought shirts for cleaning and clothes for mending for years and found this business helpful, responsive, and effective. It's a wonderful family owned business so I'm happy to frequent it. read more

These folks are terrific and their service is top notch! They have been our dry cleaner for years and we have always been able to rely on prompt, professional service. They also do a fantastic job with alterations. I highly recommend them. read more

Love this place! The people are so friendly and they have a cute dog that hangs out there. They always do a fantastic job with my clothes!

Terrible Customer Service!!! Go elsewhere! I was seeking a new dry cleaner shop near my new home. This was the closest one and I thought I check them out. I dropped off my dress pant & a silk dress shirt. That Arrogant lady who runs the shop rung up my receipt for $8.15 last Saturday, June 6, 2015. Today, I went to collect my clothing to wear work tomorrow. However, that Arrogant nasty lady said she made an error on pricing my dry cleaning. It went from $8.15 to $10.95 for two piece of dry cleaning. The point I want to make is two things which she was damn lazy doing or didn't want admit her fault. 1. She had my cell phone over 1 week which she could have called me to explained the error she made. Then, if I agree proceed with my dry cleaning or I collect them dirty to take elsewhere to do. 2. Since she knew it over one week, she didn't even want to honor me that price on the unpaid receipt. Don't you think she should know her prices as an experience dry cleaner? She arrogant nasty grumpy lady didn't even apologize that it was her fault. She just asked me caught up the extra fee for my dry cleaning. Take away from this that dry cleaners should have price list menu on display and if they screw up they should honor their own mistakes. This shouldn't be the customers fault and no "I'm sorry"!!!! read more

I've lived in Silver Spring for several years and have tried a number of local cleaners looking for the right mix of affordability and quality cleaning. I live close to Number One and originally tried them when I first moved there (drawn by the organic cleaning). The clothes were cleaned well, but I thought the prices were high. After trying 3 other local cleaners, and using Seminary cleaners for a few months, it became obvious to me that it is worth it to pay a little more (not much higher than Seminary) and not have to worry about poor cleaning and ruined clothes. I have been taking mine and my husband's clothes there for over 3 years now and have been very happy. read more

It is true that the family that runs this dry cleaner seems nice, and we had a nice relationship with them for many years -- right until complaints arose, at which point they did not handle them well. First it was a ruined shirt, then a second ruined shirt. In the first instance, the subcontractor who does their shirts cut a check; but the second time they refused despite there being blood stains on it that were not my own. Had to stop bringing shirts there but did occasionally take in items for alteration. My wife and I now have both had pants hemmed there where the legs do not come out evenly, and in both instances the lady became confrontational and defensive. We were saddened by the behavior, a real shame. read more

Expensive but convenient dry cleaner in the neighborhood. Very nice business owners who do a good job. They actually take time to review spots on clothes and remove them unlike others with no interest in spot removal. read more