Writing this review from personal experience, I am disappointed with this business and their…read moreconduct. In my opinion, the company treated our family member as a corpse to make money off, rather than a living human being with a family that cares about them. The company did not address our needs as a client and has sent whoever they found. We had to apply a lot of extra effort to find care takers within the company that would make a good fit for our needs. The management and the owner are difficult to communicate with, and what's worse -- has inappropriately laughed on the phone during a serious conversation over serious matters and urgent concerns. The company has not been helpful in a time of crisis when services were needed most. This has caused an immense level of stress for our family and loved one. That being said, I gave this company two stars because some of the care takers are actually good at their job and attentive to their client. I hope they continue to work in the field of senior care. Overall, however, I would not recommend this company for the price they charge for their services. I highly recommend doing a thorough research when looking for care for your dear loved one.

My experience with using Comfort Keepers has been wonderful from the start. The level of care is…read morevery high and their communication with my family has been great. Since the initial phone call I made to start services for my dad I have been treated with utmost respect and have made me feel cared for. They have been very flexible and patient with my dad who can be stubborn and needs constant care. I have no experience with senior care and Comfort Keepers has helped me to learn how to get the best care for my dad who is suffering from dementia. All of the caregivers that have been caring for my dad have been very professional, they were competent and kind. I would not hesitate to use Comfort Keepers again to care for any of my family members.

For over 3 years now I've had severe deep wounds on my legs due to a colonized staph infection…read moreacquired during a hospital stay. The pain is absolutely mind blowing to the point where I have considered ending it all. My doctor has tried everything to treat my condition and has referred me to many specialists. Although some progress has been made I'm not anywhere near healed. As we all know and have experienced as patients in the health care system after a visit with a provider more often than not we leave feeling like another name and number on a chart hoping that the next prescription or specialist will help. I went from being a middle aged man able to work to now being in a wheelchair. Recently I was referred to Professional Home Healthcare Services. I was assigned a RN named Jasmine who is a wound care specialist. I have had several such nurses in the past but they don't even compare to Jasmine. She is a utterly fantastic nurse. By this I mean that she is truly professional, compassionate, genuinely concerned and caring too. She takes the time to talk to you, educate and offer advice and discuss treatment options. She has done everything possible to protect me from any kind of exposure and cross contamination during her visits with me as she treats my wounds and dresses them. She really loves what she does and it shows. She is the only health care provider that has been able to make significant progress with treating my condition and my wounds are slowly beginning to heal and close to the point now where I am able to stand up and walk short distances with a walker. No body has been able to do that for me! Jasmine has been a God send to me. She takes the time to call me during her time off just to check up on me. When is the last time a provider called you on their on time off just to see if you are ok?? Professional Home Healthcare Services is so lucky to have such a incredible RN and wonderful woman working for them. It's not often that you find a RN provider like Jasmine. Her professionalism, compassion, concern, ability to truly connect with her patients and instill hope in their healing process is remarkable. Her positive attitude and understanding of what I've been through has given me a new outlook and seeing the remarkable improvements in my health and wounds is directly because of her. If you need a RN for your own Healthcare needs I highly recommend that you get a referral to "Professional Home Healthcare Services."

They started out very good First gal was a regular at the…read more fe county jail from there it deteriorated after Mary Alice died After that it got worse One caregiver yelled at me and refused to go shopping or to the bank They wanted cash only cause of their welfare restrictions and I was in a wheelchair and could not go to the bank Very bad news some of these people are They will hire any one that walks in from the street and says they wan-to be a care-giver One tripped over my oxygen lines and ripped my glasses off, had no idea what the phone number was to where they work and I feared for my safety Spilled soda all over my carpet Sets leaky lotaburger cups on expensive furniture Spilled lotaburger juice on my carpet Let my dogs loose the twice Another abandoned me in the street and left me to die without oxygen and quit second day when I went to catch my dogs had no clue how to read oxygen levels in oxygen tanks This one gal , Jessica , I said you can smoke out on the porch Next thing, she is in my living room ( mind you, I'm on oxygen), was smoking something I asked what are you smoking, she said Maui Wowie' I said you cannot smoke weed at work She said ' I have PTSD' I said I done care I can fake PTSD but I don't need to , I have rheumatoid arthritis So next day, she takes 2 milligram Xanax before work Jeeze

I have found that this business has some of the most attentive, knowledgeable and compasonate…read morecaregivers. And I am grateful. The office personnel are understanding and willing to make changes to accommodate their clients, especially the elderly and disabled.

I am a very experienced male caregiver who recently applied to work for Home Instead in Santa Fe. I…read morewas greeted enthusiastically by the recruitment person and met with some staff members who even offered me a slightly higher hourly pay. The following day I prepared for my second interview but was given the cold shoulder and told that I had been rejected but without any explanation. I found this behavior unprofessional and insulting especially from a so-called caregiving agency.

So disrespectful. You wait five weeks for an appointment. They call every morning early to remind…read moreyou of your appt. They call and call and then the morning of your appointment, they call again to CANCEL your appointment. They want you to call to reschedule your appt. Thought La Familia would be different from the standard medical establishment, but no, it's just the same: they have no respect for you.

I can't speak highly enough of the experience we have had with La Familia Medical Center. From the…read morereceptionist answering the phone to make appointments, to the nurse, the lab technician and of course, the doctor, Dr. Maas, who is very caring and thorough.

My review is based on relying on Egis and, especially the founder - Jeff Pine - when I lived out of…read morestate and on the other side of the country . . . and my Mother was elderly in Santa Fe. This was a few years ago, but Egis has continued to provide care for those who need it and their families are not nearby, Since i was unable to get home quickly, if needed, I was so grateful that I could call Mr. Pine and Egis . . . and he would immediately let me know what I needed to do to take additional care of my Mother. Or if I needed to come home. Since I was not able to jump on a plane and come home easily, it was a comfort to know when it was necessary to do so and when it wasn't. Having Egis on our side was like having reliable family members to be there with my Mother, when I couldn't. I truly felt she was getting the best professional home care possible from truly caring humans and not just another institution. I hope, if I am in Santa Fe again and need care, to have the ethical & professional care that Egis can provide.

Elder scam. My elderly relative paid for services only to find out after six years they lost all…read moreher paperwork and never told her. She has no support and has lost any funds she paid to EGIS. It seems their newer (2022) management has let the business go. Stay away from EGIS.

I dont really trust these elderly care services but after trying a place for family home care for…read moremy grandmother I was really happy hearing that my grandmother really loved their service and she felt safe and comfortable.

From the owner: Home care for anyone in the family. all the way from showers, feeding, appointments, cooking, light…read morehousekeeping, grooming, prescription pick ups, and much more.