An unbelievably bad experience! Extremely unprofessional. One of the staff, T.T., is extremely…read moreknowledgeable, skilled, and personable. I was treated in this clinic for several years, often 5 or 6 times each year. On almost every visit the OHIP limit of three biopsies or scrapings was done. On the rare occasions where appointments were 6 mo. apart, the build up of damaged areas was so extreme, multiple and extreme treatments were necessary to deal with the damage. During these visits, I have experienced treatments where freezing injections from a multi-dose container were repeated with the same syringe, making me wonder about contamination from other patients. I have experienced preliminary examinations by nursing staff where my answers to probing questions were cut off and passed over such that the information passed on to the Doctor was incomplete, lacking, and wrong. I have had sessions where the biopsies were to be followed by liquid nitrogen treatments to specific areas and after the biopsies, I was dismissed and sent on my way. On one of my last visits, the examination table in the room was covered with masses of skin that had been scrapped off a previous patient. Similarly, the floor surrounding the examination table was covered with similar scrappings. (Photos attached). Two different nurses asked me to get onto the examination table for three biopsies to be performed. When I explained that I at least wanted the examination table wiped down before those procedures, the biopsies were done on a chair in the same room. No sense of importance to having a sterile environment. After my last appointment, I was given an appointment for a future date, as my condition dictated further treatment was necessary. Before that appointment occurred, I received a call from Dr. Loo giving me the results of the biopsy and 5 minutes later a second call from the receptionist informing me that I was discharged from the clinic and my future appointment was cancelled. A surprising action since there was no appointment where the areas being treated had been identified as being clear. In fact discussions had occurred suggesting when the spring weather arrived, I would be scheduled for a PDT therapy session. I am amazed the Department of Health has not had concerns about this operation. I am guessing that since my condition just required treatment and not the purchase of expensive cosmetic treatments, they were not interested in having me as a patient.

From the owner: Dr. Wei Jin Loo is a Royal College-certified dermatologist and founder of DermEffects in London,…read moreON. Specializing in cosmetic dermatology. Dr. Loo and her highly trained staff offer popular cosmetic treatments for the face and body including BOTOX® Cosmetic, dermal fillers, chemical peels, laser skin tightening, and laser skin rejuvenation. Please visit DermEffects online for more information and to schedule a consultation.

I went in for a laser hair removal treatment. It was fast, no messy creams, no pain, and just after…read moreone treatment the hair was reduced by about 30%. When I was there I asked about the Face Contouring. Having a tighter jaw line with no extra skin under my chin was a real win for me. So I signed up for that treatment as well. I was happy with the results I seen after just one session. Thank you Serenity!

From the owner: Welcome to Serenity Laser Medical Centre—where modern technology and genuine care come together to…read morehelp you feel confident in your skin. Located in London, Ontario, our clinic offers a peaceful space to explore advanced aesthetic treatments tailored to your goals. From long-term smoothness with laser hair removal, to deep relaxation through reflexology, to targeted body and face contouring, every service is designed to enhance how you look and feel. We also offer revitalizing skin treatments including skin rejuvenation photo facials and deep-cleansing hydrabrasion facials that leave your complexion feeling refreshed. At Serenity, we are committed to delivering professional results in a calm, welcoming environment. Every client is unique, and so is every treatment. Experience the personal attention you deserve and discover how great self-care can feel. Your journey to wellness starts here.

I had Microblading done on my eyebrows. Cara was really great. She really took the time to find a…read moreshape that suited my face and really listened and responded to my concerns. The experience was very relaxing and smooth. I really appreciated how Cara took the time to perfect every aspect of the this process, checking in with me regarding shape, colour, comfort levels etc. I highly recommend Afterglow Laser Spa! I was really happy with my end result. I feel silly I waited so long to have this done!

From the owner: Cara started with Microblading & semi-permanent eyebrow enhancements. From there she was educated…read morein IPL/diode services including hair removal and more. Currently, due to the overwhelming demand for laser hair removal, this is the main service that we offer.

I had a great experience at Euro Reflections and my stylist Franc was very professional. Before he…read morestarted to style my hair we talked about the cut and style I wanted. After my hair styling was finished he enquired several times if this was the cut and style that I was hoping for. I would recommend Euro Reflections and the stylist Franc. Marie Kelly

I use to go to this salon to get electrolysis. When you first walk in you are greeted and feel…read morewelcome right away. In the winter they will offer to take your coat or offer you coffee or tea while you wait for your appointment. The salon is very modern and very clean and kept up really nicely. I enjoy going and even though was in pain from the electrolysis, the staff made sure I was as comfortable as I could have been. If you are looking to get electrolysis I would highly suggest recommending Katie to be the one to work with you. She is very kind and polite and make sure that you have everything you need to feel comfortable. She will answer any questions you have and takes her time and goes very slow by works very efficiently. Definitely would recommend this salon to anyone looking to relax and few rejuvenated.

I am not sure about other services but I wouldn't recommend this place for electrolysis. Normally…read morewhen I get electrolysis done on my face I don't need to go back for 3-4 months. But my usual electrologist wasn't working so I decided to go here. The girl was nice but didn't do the job right. I could feel the hair being plucked and I was right it was being plucked because it came back within a week. This place is also overpriced. They charged me over $60 for a 40 minute session. I usually pay $35 (including taxes) for a 30 minute session with my usual electrologist and there is another lady in London who charges $40 for a 30 minute session. Overpriced yet didn't do the work properly. Definitely wouldn't recommend for electrolysis.

From the owner: Tattoo Removal, Electrolysis, Laser Hair Removal, Permanent Makeup, Micro-Needling,…read moreMicro-Dermabrasion and Ear Piercing.

I would absolutely recommend Imaan's Studio to anyone who is looking for aesthetician services! I…read morestarted seeing Kanwal for eyebrow threading. Over time, Kanwal has helped me determine the best path to deal with other areas of concern. More recently I have been going for laser treatment for stubborn hairs primarily on my lower face/chin/neck as well as my underarms. The results have been incredible, and Kanwal is always conscientious of making sure we are keeping my skin safe and healthy in the process. The results have been incredible, even after only 2 sessions, the hair is so much lighter and I don't have to worry about ingrowns, bumps, razor burn etc. The facility is very clean and professional, I can't say enough good things about my experience here.

I have been going to Imaans for several years. I have sensitive skin and all treatments are geared…read moreto my skin type. beautiful results with eyebrow threading, tinting and eye lash tinting. Very professional team who want the best results for their clients.

Where do I begin! Service is awesome! Ladies at the front desk are superb. I feel happy and…read moresatisfied every time I get out. Bea, is super nice and cares about her customers needs. Money well spent always!

Best and most amazing people EVVVER. Most promising and safest equipment out there. I even like to…read morecome here to just chill with everyone. Also I promise you that you'll see a major difference even from your first visit. This is as good as it will ever get. TRUST ME.

Amazing customer service. They are the best in the area. would definitely recommend to other…read morefriends and family.

From the owner: At silk skin studio, we pride ourselves on delivering a truly personalized experience. Our…read morecommitment to quality is unmatched, ensuring that every product/service we offer meets the highest standards. With years of expertise in the industry, we understand our customers' needs and strive to exceed their expectations. We also value community engagement, actively participating in local initiatives to give back. Choose us for a unique blend of quality, experience, and a personal touch that sets us apart!

THEY DON'T CARE--AND ONLY WILL TAKE CASH! St Thomas…read morenails--Worse place I've ever gone too, in and out in under 30 minutes, and she did 3 of us at once. used a dremel to take my polish off, I tried to say no to her but she continued with a brush off my way with her hand- so I figured this must be normal- polish was all lumpy, I tried to get up to get another colour--no--not allowed--she kept trying to soften the lumps--old old polish- I gave up at this point--no base or top coat, no foot or leg massage and no turning on massage chairs was allowed.. a few minutes after polish she put a drop of-I imagine quick dry on big toe and a few of the others-then motioned me to leave the chair-not enough drying time--only cash and she grabbed 30 dollars almost out of my wallet and turned and walked away...she was the older of the 2 that were working that day...had to go home and take polish off and do again-this was a few months after reopening after covid-but treat your customers right-and they will come back and not give info like this

If I could give a zero that is what I will be giving. Be careful when you are paying because they…read morewill double charge you. Pure scamming business going in this place. Be careful with your debit cards.