A wonderful Costco as expected! Very clean, organized, and easy to find anything you could be…read morelooking for. Quantities of items are great as most are in bulk at great prices and great quality. A really easy and pleasant shopping experience here at this location. Friendly staff too!

Dear Costco Casula Customer Service Team,…read more I visited Costco today and had an issue with my return involving staff members KXXs and TXXa. I purchased a folding drying rack that developed rust, so I brought it back for a refund. However, KXXs questioned why the item was placed outdoors and insisted it was not refundable. I was surprised by this response, as a drying rack is typically used outside. Instead of addressing my concern about the product's durability, the focus was shifted to whether I used it correctly. When I defended my valid point, KXXs escalated the matter to TXXa. Unfortunately, TXXa's approach was unprofessional--rather than handling the issue properly, she repeatedly questioned why I was being "hassl," which felt like an attempt to provoke me rather than resolve the matter. A better approach would have been to simply explain the return policy clearly and professionally. After checking the item again, I found that it was labeled as "durable steel." If it truly is durable, then why is it rusting so quickly? Kxxs and Txxa did not have sufficient knowledge about the product and made unreasonable arguments instead of providing a proper resolution. In the end, I returned one of my drying racks but kept my May purchase, as I did not want to prolong the situation or inconvenience other customers. I actually really like this product and have been purchasing it repeatedly. However, I've noticed that the quality has declined over time, with the materials feeling cheaper and less durable. As a result, these racks no longer last more than a year, forcing me to return and repurchase them. This decline in quality is disappointing, and I hope Costco addresses this issue with the supplier. I would like to offer some suggestions to improve customer experience: Product Quality - Consider asking the supplier to improve the material, possibly using stainless steel instead of steel that rusts. Staff Training - Employees and supervisors should be properly trained on return policies, ensuring they reject returns based on clear and valid reasons rather than personal judgment. Customer Service Standards - Lately, I have noticed newer staff at Casula Costco are not as professional or customer-friendly as before. Proper training is essential to prevent future conflicts, as customer satisfaction is key to Costco's reputation. Overall, my experience today was disappointing. I hope Costco takes this feedback seriously and addresses these concerns.

lovely shopping crew who are very attentive and very quick in responding I geel like I am writing…read morean essay

A typical Costco. I've been a member for 6 years in the US and was back home, signed up my family…read moreand took them for a shop. A lot of variety. Great deals on selected items. My biggest issues is finding something you're looking for not specifically the exact brand just a certain product. One thing is you can't get used to using a certain brand of anything because if that deal with Costco goes away another product will be in its place. I find Costco is a great place to go outside of your regular food or products and try something new. The vast majority of times I've done this I've been pleasantly surprised. Parking is easy with a lot available. You must be a member to shop here but its fairly cheap considering you will save that amount quickly win your first few shops.

For those more conscious about health, wellness and organic foods, Wholesome is a great place to…read morevisit. A combined health food shop and wellness clinic, Wholesome provides quality customer service and organic options at fair prices. Many of the staff are qualified naturopaths. There is plenty of organic food with gluten free options as well as supplements and minerals to be found here. The prices are fairly competitive for health food stores but still pricier than the big supermarkets. Although I have never used these services, there is also a clinic with naturopathy, osteopathy, massage and nutrition options. People on a gluten free diet would be wise to visit Wholesome as many shelves cater to this dietary requirement. Gluten free bread and cake mixes, pastas, cereals and snacks line the shelves here. Just walking into this store makes me feel a little healthier.

Great Woolworths for all your grocery needs…read more This is a full sized supermarket which hosts a great range of fresh and dry products. Located on the second floor this supermaket can be tricky to access if you have a trolley as there the travelator is at the other end of the supermarket to et from level one back down to the ground floor. Look for the lift on the first floor to quickly access the car parks. Great fresh fruit and veg for last minute dinner ingredients. Bottle shop located just next door to pair with your dinner essentials.

There are plenty of good items here, but the prices have gone up a lot over the years, and I often…read morefind cheaper items at the supermarket. The store lacks ventilation so can often fill with perfumes from people. Quieter times are: Monday * 9am - 11am, 4pm - 5pm Tuesday * 9am - 11am, 4pm - 7pm Wednesday * 1pm, 6pm - 7pm Thursday * 9am, 9pm Friday * Busy all day Saturday * 1pm Sunday * 1pm - 2pm, 3pm - 5pm (quietest all week) Busiest times are: Monday * 12pm - 2pm, 6pm - 7pm (but still a low key day) Tuesday * 12pm - 2pm (but still the quietest day) Wednesday * 9am - 12pm, 3pm - 5pm (but still very low key) Thursday * 10am - 7pm (fairly low key) Friday * 9am - 7pm Saturday * 9am - 11am, 2pm, 4pm - 6pm Sunday * 9am - 1pm (very busy), 6pm

Call me cheap but I love a good bargain. And The Reject Shop has many. You can find anything here…read morefrom gardening products, homewares, building tools, biscuits, confectionary, chocolate and a whole lot of other stuff you never knew you needed. Believe it or not but I actually come here to buy authentic Italian Tiramisu flavoured chocolate balls (think Lindt). They are so good I even have my friends and family addicted. Thankyou Reject Shop for catering to my sweet tooth and the extra weight on my thighs.

ATTN VEGANS: this is a place you can shop with confidence. Nothing here has been made using animal…read moreproducts! It's a smallish store jam packed with delicious vegan treats from pot noodles, ice cream, peanut butter cups, tofuturkey (and other 'not meats'), wallets, belts, handbags and soon they'll be stocking shoes! There's a wall of fridges filled with pre-made meals and shelves and shelves of all the products you read about on US based blogs but didn't think you could buy in Sydney.

I'm amazed that this business doesn't have more reviews. I've been shopping here every so often for…read moreyears now both in-store and online, and I can honestly say it's the model of a perfect store. The staff are all helpful and friendly, and the selection of productions are high quality and reasonably priced. The loyalty reward program is also very generous - over the years I've probably gotten over $100 in storewide vouchers. Folks, I don't know what else to say - if there's something you want to buy from The Cruelty Free Shop, there's absolutely no reason you shouldn't. It's guaranteed to be a positive and pleasant experience.

Billed as the cheapest chemist in Australia, this chain has a massive outlet in Bondi. They…read moreliterally have papers on every item that state their discount and how much you'll be saving. From vitamins to skin care products, candies to toothpaste, you must take advantage of all the discounts here. I found the prices here to be the closest to what I was used to paying in the US, meaning lower prices than other chemists. They also advertise that many prescriptions can be filled at a discount up to 50%. The workers were very kind to help me find body soap, which was hard to find on my own amongst the unorganized aisles and disorienting multicolored discount tags. Still, I'd come here to save money on my pharmaceutical needs.

I come to this shop for the particular item and it is "Goat Moisturising Wash". I have never seen…read morethis product at anywhere else. Since I used this body wash as of trial I fall in love with this and keep using it. Well at the beginning I used soap which is same ingredients as a trial and I liked it since then I swapped into the liquid one which is the Wash. You can pick among Original, Lemon Myrtle, Coconuts and Argan Oil. My favourites are Original and Argan Oil. Goat Milk is the main ingredient so that it's very friendly for the sensitive skin. Other than this item, I will get contact lenses saline, Vitamin supplements and e.t.c. There are two shops in just one block around my place, so if I cannot find the item I can go to the other shop. They accept credit card and all workers are very helpful and friendly.

Never thought I would be one to go into a health food shop. But I heard about these amazing multi…read morevitamins that give you super amounts of vitamin B and lots of energy, and they can only be supplied by a naturopath, not a pharmacy. So along I went to Go Vita on Marrickville Road, who stock the Tresos B PluSe in lots of different sizes. I got a jumbo jar of 150 tabs for about $70. The great thing about Go Vita is that you can become a member for free and then get discounts every time you shop. They also send emails and text messages about special days in the month where if you shop on that day you get a whopping discount, sometimes 30-50 per cent. The staff are extremely friendly and always make conversation outside the shop transactional talk. They also recommend other products they have available and give free samples.

great little place - keep an eye out for frequent member specials.read more