I believe Alive and Well has strong potential to deliver an exceptional experience; however, I…read morecontinue to feel disappointed by the level of service provided, particularly given the amount I invest as a client. To date, I have spent several thousand dollars across their services - I am currently enrolled in the Elite Family membership ($400/month), have purchased the functional medicine package ($500), and have also transitioned my medspa services (e.g., botox, etc.) to their practice. While the membership offerings themselves are appealing, the overall experience has been inconsistent. For example, the locker room amenities frequently fall short of expectations. In the evenings, the water is often empty, which may seem small but is not in line with the standard one would expect from a "luxury" facility - especially one that includes a sauna. Additionally, my boyfriend has experienced similar issues in the men's locker room, including a lack of available towels. These recurring issues detract from the overall experience. My functional medicine appointment was a positive experience. Rebecca provided a thoughtful and comprehensive review of my bloodwork along with actionable recommendations. However, the follow-up experience has been frustrating. When I reach out through the patient portal with questions, the responses tend to focus on promoting additional memberships rather than addressing my specific concerns. For example, when I recently inquired about peptides, I was directed toward a peptide membership rather than receiving straightforward guidance. I prefer a model where I can pay for services as needed, without the pressure to enroll in ongoing memberships. Overall, it feels as though the business model is heavily centered around enrolling clients in multiple memberships, which makes it difficult to access continued care without additional commitments. This approach has impacted my experience and may ultimately influence whether I continue seeking services with Alive and Well. Medspa services with Kelly are great. She listens and gives great guidance! If you are strictly going for the spa (sauna, cold plunge, massages, facials), it is a beautiful and relaxing environment. However, if you plan to add the functional medicine package, the experience may shift from relaxing to frustrating due to persistent upselling and pressure to enroll in additional memberships.

I followed Sarah from another Dallas med spa to this new med spa in town because she is so…read moreincredibly good at what she does. I go to her for all kinds of facials and beauty treatments. Sarah has over 7 years of experience and is not only good at what she does but you can tell that she loves her work and takes time to perfect her craft. It is also extremely rare to find a quality beautician who does not oversell procedures and treatments. Sarah gives great recommendations that enhances your natural beauty and that is what I love about her work. This new facility has everything you can dream of: cold plunges, IV drips, massages, body treatments, oxygen tanks and much more. They even have a meditation room for sound baths! Their sauna was still under construction when I stopped by to see Sarah last week but I'm excited to try all their amenities in the near future. I can't speak for their membership program as I exclusively see Sarah for treatments but that's also an option for people who see themselves going to med spas frequently. They also have their own in house pharmacy full of supplements and other holistic/natural heath goodies.

My friend and I decided to swing by for a body drink for our hangover. Booked our appt and did the…read morepaperwork via text. They got us in quickly. The tech which is also a firefighter/ medic on the side was very sweet and nice. The only problem is, he started my iV then moved onto my friend without changing his gloves. My friend and I both gave each other a look like I sure hope you got good blood. Anyhoo- we didn't make it a big deal to the nice tech however y'all got to do better at keeping it sanitary because that could be a huge liability with the wrong client. Also- you should get a medical trash can to dispose of used iv's and soiled bloody gauze. Work out your kinks because I'm all for supporting first responders and their side hustle.

BEST VITAMIN IV'S in Dallas!!!…read more Clean, safe, educated, most effective, 24 hour service, they Will go to your hotel or home. Basically the service for the local stars And VIP'S from out of town The owner Todd is so educated and continues to educate himself on all the best IV vitamins available. I have always seen Theresa she is very sweet, funny, and smart. She makes it as painless as possible. It is a great place located in a large office building that is attached to a medical spa off Oaklawn on the southside towards Maple. There is a lot of parking available as well as the garage. It is so clean and so friendly. They always offer you water, tea and kind bars or a blanket making it very comfortable. But the most important thing is The quality of the vitamins. I've been to several IV places around town this is by far my favorite experience ... I feel The vitamins immediately and the effects last for days. I get the Wellness IV With glutathione and a mega B shot. I swear to God it's like a high my mind works so well so clearly so quickly. I'm like a philosophical genius plugged into the Internet. I'm pretty sure it's the B shot. That give me the energy. There are so many places that give you false advertising or are uneducated about what is in their vitamin bags. You can tell by the color of your urine or the taste in your mouth when the vitamins into your system or simply the energy that you have after the IV. If you don't feel anything you're probably getting scammed. DO NOT GO TO ELEVEN WELLNESS OR ELVEN IV's The people who work there uneducated and are usually young women that have no clue what they're doing or what vitamins they're putting in your bag they just do what they're told. It is not a safe place has very high turnover and will scam you and steal your money.. This review is not supposed to be about Eleven Wellness but buyer beware! ( see review ELEVEN IV'S) This is great for regular hydration and nutrition, To curing hangovers, or even cancer patients. All around a fabulous thing to add to a healthy lifestyle. I like to go at least once a month twice if I can I will be updating this review with pictures

Fantastic experience in every regard. The front desk was warm and welcoming, and I had a…read moreconsultation with Tiffany which was really wonderful and interesting. I have started a regimen of supplements and HRT, plus some aesthetic treatments, and feel great. Others say I look g

This place is INCREDIBLE. I found it on Tik Tok and went for the new patient package. Awesome…read moreexperience and the staff could not be better. 10/10

I always enjoy coming here and wish they had locations closer to GP. Stuck with my usual, Immunity…read moreIV, plus added 500ml saline, and B12. Staff is very friendly, accommodating, and makes this spot worthwhile!

The entire team provided an extraordinary luxury experience and excellent customer service.read more

BEST IV PLACE EVER! I would like to brag on DANIEL the GM. not only does he have the best customer…read moreservice but he makes all of my experiences here as painless and the least stressful as possible! I do not do too well with needles but Daniel always makes me feel safe and at ease! I've had a couple IVs done by him now and I will not be going anywhere else as long as he is there! I've come to get IVs for multiple different reasons and everytime I leave I feel way better than I arrived! It's iFusion for me!

My buddy and I went in Sunday morning to help with our hangover and it did the trick. Rachel helped…read moreus out and she was super nice and did a great job. 5 star experience and will be back again.

Ever since It was bought by Private Equity, it's a mess. Dr Rudman apparently cashed out and he's…read morenot involved anymore unless you want to sign up for Concierge Service. So you're stuck dealing with people that have misread simple blood work and prescribed new meds that were dangerous (my primary doctor was furious). It used to great, now it's just way more expensive and dangerous. But the PE owners are making lots of cash

They took their time to go over a plan for me. The testerone is a low dose I was taking higher but…read moreI have my full blood work next week

Absolutely LOVED this place! The staff were all super friendly! I appreciated for the IV they gave…read moreme a private room to myself and a heat pack for on top of my arm so the IV didn't feel cold going in. The seats are super comfortable and recline. They have wifi and a TV if you want to watch it. I will for sure be back!

This is the best IV clinic I've ever been to. Jordan Eddie and Myles were the sweetest people I've…read moreever had the pleasure of meeting. Eddie did my intake and Myles did the IV on me and Jordan came around every couple of minutes to ask me if I needed anything. I've never felt so cared for in this type of setting. They were able to adjust the lights off for me (I had such a migraine when I went in) and they brought me a beverage of my choice, and a comfy blanket. (They also offered me hot packs in case I got the shivers). Myles was so nice and gentle with me I didn't even realize the needle went in! Thank you to the staff for going above and beyond and making it such a wonderful experience for me. It was a 10/10 and I will definitely be back.

Brittany the nurse who runs this business was so charming. Her clinical spa boutique inside this…read moremodern combo residential / commercial business building is a relaxing corner where we receive treatments. I got the IV Therapy Energy boost treatment. This was my first time. I feel great! I will be frequenting once per month. Thank you Brittany!Z

I took a solo trip to Dallas and after a fun girls night, I woke up alone in my airbnb needing some…read moreserious hydration. My husband (who was out of town) was able to find Brittany with VIP IV on google and within 2 hours, she was at my bedside. To say I felt she was Heaven sent is an understatement. She went above and beyond to truly help me come back to life. I have never felt so well taken care of. On top of my IV and Vitamin treatments, we had great conversations as I slowly recovered, and when she found out I hadn't eaten anything, was alone with no energy, and needed to get on a flight in a few hours, she drove to get me a snack and drink without hesitation. I can't even imagine what my day would have been like if I hadn't come across Brittany and VIP IV. Thank you, thank you, thank you, from the bottom of our hearts for taking such good care of me when I needed help the most. Your generosity, bedside manner, and kind spirit is still with me today. Thank you!

I am super disappointed in my experience with Restore. When they first opened in my neighborhood, I…read morewas excited to see a wellness center like this open right next door. I went in and met the owner, Gabby, a very young woman in her 20s, and loving the services and wanting to support a young business owner, I bought a monthly membership and additional services on top of that. At the end of 2023, I paid over $2,000 for NAD and went through the entire first round, which I hated. It was 4 days straight, 4 hours each day, and it made me feel awful. Gabby knew I definitely did not want to do this again soon, but convinced me to purchase an NAD credit for $400 and said this would remain on my account whenever I was ready to do it again. In 2024, I got very sick and spent 9 months in the hospital and the following months healing. I was excited to get back to my life and went to Restore to claim my NAD credit only to be told the credit was gone and expired. Gabby then pointed to a "90-day policy" on receipts, but there is absolutely no mention of this anywhere on my receipt. To make matters worse, I've spent thousands of dollars at other wellness and spa centers on service credits and I've never experienced this. Those credits always remained on my account until I was ready to redeem. And the idea that NAD was "bought specifically for me" and therefore couldn't be honored later is ridiculous. That's not how the industry works. if I paid for it, it should be there. I will be canceling my membership, but conveniently they don't allow this option on the app and I will have to contact them directly to cancel.

Best place, easy to walk too, and the staff is super friendly! Absolutely love it, bring your…read morefriend, or bring yourself enjoy amazing compression, to cryotherapy, Iv drip therapy, red light therapy, infrared suns, bio marker assessment, intramuscular shots, NAD + IV drip therapy, mild hyperbaric oxygen therapy, cryoskin, hydrofacial and circadia. Amazing place to relax and feeling happy and relax when leaving out