This is a scammer.
I called them for an emergency service, the man who showed up made false, obscure and changing diagnoses of the problem, damaged my lock, tried to pressure me into paying 800 pounds + labor to secure my door, then ran away when I called the bluff. An honest locksmith I called later fixed my lock including the damage caused by the scammer for 200 pounds.
In addition, this scammer caused 150 pounds worth of damages in my home.
I called the company less than 24h later to give them a chance to right this wrong. Their exact response was that they will not do anything about it because: 1. I should have called earlier. 2. I'm just quoting a random number in damages. 3. I should have called them to send another person, implying it's my fault for not trusting them again after they sent a scammer to my home.
In fact, I'm quite certain the man who answered my complaint on the phone is the same one who tried to scam me. This seems like one scammer masquerading as a company that dispatches multiple traders.
Spare yourself from scams and property damage and find another honest locksmith instead. read more