I had cataract surgery and stints put in my eyes. First visit was fantastic no problems! However on…read morethe second visit I laid there while waiting for numbing drops to kick in, the anesthesiologist VICTOR was too busy visiting and flirting with the staff that he must have completely forgot to check my medical chart for allergies. When Dr. Murphy, always very professional, came into do the surgery he asked me to put my knee down and lay still. I mentioned I had sciatica and VICTOR the anesthesiologist said and I quote " I have something to fix that." Next thing I know I have a terrible burning in my hand and I said "What did you just give me?" He said "Fentanyl" I said "OMG" I'm allergic to pain meds. The nurse there also said to him " Shes allergic to pain meds and has terrible reactions to them" Nurse asked about benadryl Dr. Murphy said "I don't want her to fall asleep." So I'm trying to lay still while having terrible itching all over my body during this delicate surgery and being told constantly to lay still. Not one word was said to me afterwards, like I'm so sorry this happened to you. Funny VICTOR never apologized either. But VICTOR should have gone over my chart and knew about my allergies before surgery! He was very incompetent that day! He never asked me if I needed anything for pain, which I did not! And charged me $840 for his screw up! Don't get me wrong, Murphy Watson Burr Eye Center is the best around! Dr. Murphy did an awesome job! When I went back later for exam with Dr. Watson to make sure everything looked ok after surgery, I told him the whole story but I dont believe anything was ever done or said to VICTOR THE ANESTHESIOLOGIST! So make your appointments, it a great place, however ask who the anesthesiologist is and if they've read your chart throughly! Then the cherry on top was a bill for $450 which medicare would have paid for if they had billed correctly. They can take that out of VICTOR THE ANESTHESIOLOGIST pay check! If this happened to you what would you do? I keep calling but I'm just getting the run around!

We went here for the first time and we had eye insurance but they did not use it because they could…read morebill and make more money from our health insurance. We have never had an eye provider do this. They said they were not willing to go back and bill our eye insurance so they found a way to make even more money by using medical insurance when people have eye insurance

Couldn't be more pleased with the two cataract surgeries my husband and I experienced in the past…read moretwo months at Wiles Eye Center in St. Joseph. Delighted we could get such superior care right here in town and are grateful to the Wiles staff for commuting and making that possible. Dr. Wiles and Dr. Klein partner perfectly in their work--we were impressed with the whole staff for their efficiency .

From the owner: Wiles Eye Center is a complete eye care provider with clinics located in St. Joseph and Kansas…read moreCity, MO. Wiles Eye Center specializes in the treatment of: Cataracts, Glaucoma, Macular Degeneration, Diabetes & Dry Eye. Wiles Eye Center clinics are home to some of the nations most highly regarded cataract surgery experts and eye care professionals. In order to help all of their patients achieve their best possible vision, the eye care staff of Wiles Eye Center use advanced technologies and techniques developed and refined by Dr. Stephen B. Wiles over the past 30 years. Combined with their outstanding surgical skills and dedication, this treatment approach has allowed over 40,000 patients from the St. Joseph & Kansas City, MO area, as well as eye care patients all over the nation, realize their dreams of clear vision.

One of the best in the business!!! Brandon and his team make the visit a personal, professional,…read moreand enjoyable experience. Incredible focus on detail during the visit with an amazing selection of frames. If you're looking for a very detailed vision examination, this is the place.

Great experience coming here for my eye exam. Will recommend to others for sure! Jasmine was great…read moreon my initial test and everyone was really friendly!

The optometrist is very good. She really does a good job. But I went in to have a pair of glasses…read moreadjusted and the look on their face was " what's that mean" they said why, where . I just said I'd go elsewhere. I'll not go back for frames or adjustments, wait, what that mean. Lol

this place has totally gone downhill, 1st ordered wrong…read moreglasses 2nd got new glasses but could not see out of them and one of the front desk lady said.... "well they were made right" in a bitch mode and i replied if they were Id be able to see. She went to get a manager and I waited on my lunch hr. for no one to come talk to me....Had to come back it took 20 min for me to see someone who could help, and guess what? they were made wrong. (she was nice and perfectional) 3rd attempt got new glasses and now i can see the number and circles in the my lens part. they said that's normal. i have worn glasses since i was 10 i am 53 now and have NEVER seen any numbers printed on my lens. oh and I paid the extra for night glare and that is a waste of money. its just as bad now as it has always been. the lady at the front desk with over sized glasses if very rude

had my eye exam here. I walked in on an advertised special…read more when ordering my glasses, the guy was offering me all kinds of extras that was not included in the "Special Offer" & this particular staffer never stated it was a different deal or extra until he gave me the total to pay. Glad I was paying attention. I hope all of the closing sale reps are not like that. You can upsale without coming off as deceitful. I was happy with the 2 pairs of glasses I received. Even was able to walk back in a month later for an adjustment for no additional fee.

So I went in for a eye exam May 30th eye exam went normal as always, and after the exam I picked…read moreout my new frames and got squared away on my new lenses. 7 days later my new lenses were so bad I felt like I was looking thru thick fog. I called them and explained I have never had lenses do this and I believe they were faulty the young girl said she would get right on it and get them replaced under warranty. I called today June 29th and the manger explained the previous two ladies I talked to never summited the paperwork work she insured me she make it right and hopefully she does but I will no longer go with America Best I'll go back to the Spec Shop where things seem to run smoothly

Work sent me out there for glasses. Got a 2nd pair for cheap and with my insurance the price was…read morelower than I thought. came in quicker than they said. Staff was super helpful. Thank you guys! Made the whole experience easier than I expected.

I live 80 miles away and twice they have cancelled out my appt. within 2-3 hours of the time. It…read morecosts me a good deal of time and money only to be disappointed that I was cancelled out at the last hour. Wasted my money and time, don't count on Your appt being valid. Had been a customer for over 20 years. No longer will patronize them. Poor customer service and sometimes people working at front can be very rude. Would not Recommend.