Our family has been well served by Frain Mortuary. My stepmother passed a few years after my father…read morepassed and her funeral was handled by Frain. Our father had donated his body to the IU Medical School, and afterwards he had been cremated and returned to us. When Jon Frain heard about this he offered to have our father's remains buried with our stepmother. When he asked us if our father was a veteran, we told him we thought he was but he didn't like talking about it and we weren't even sure what branch of the armed services he was in. We did remember a picture where he was on a ship, so we assumed it was the Navy. Jon Frain took all this vague information and tirelessly worked to try to find out our father's service history. He ran up against a lot of obstacles and even a fire that had destroyed many records of that era, but he didn't give up or stop his search for the information. After several years, he finally got the confirmation of my father's service and just received the plaque to add to the monument that has his name and service record. We're thrilled to have this recognition for our father, and very thankful and appreciative to Jon for his dogged determination to solve the mystery of our Dad's service to America. We highly recommend Frain Mortuary.

The Frain Mortuary is a nice, clean, and professional looking facility. These points are partly…read moreresponsible for bringing the rating up after our experience with Jon Frain dropped the rating into the basement. Unfortunately, the behaviors that tanked the rating started with the removal service the night that my mother passed away. Frain Mortuary arrived for removal, and I observed the most unprofessional, uncaring, and condescending person that I had ever met from the mortuary / funeral service business. Jon Frain showed no compassion for my father at the worst time in his life and was verbally abusive toward the hospice nurse that was present doing her job at the time. By the time that Frain had completed the removal process it was around 3:30am and he had requested my dad be in his office at 9:00am to go over the service details. This was without any care or concern for my father's need for sleep and time to process and mourn the situation. Upon arriving that morning, Jon continued to be condescending and acted completely unprofessional during the meeting with my father and I, which included (but was not limited to) gloating about his upcoming spring break plans and alcohol consumption plans, as well as discussing personal and private details about people from town (whom I did not even know). We were deeply disgusted by this. The arrogance and condescension continued the day of the wake, and it was later discovered that the service cards that had been placed out for guests had my mother's name incorrectly printed on it. The day that we put my mother to rest was St.Patricks day and we were greeted that morning by Jon wearing a tacky green, plastic pub style shamrock necklace around his neck, as if he was going to a frat party. Thankfully this was the last that I saw of him. Daniel Frain was the saving grace of the entire experience and is the reason for any stars in this rating at all, but unfortunately for him he was starting from a negative. Daniel Frain completed the services on the day of burial did a fantastic job. If you choose Frain Mortuary after reading all of this, you should request to deal with Daniel, because Jon is too immature and arrogant to be dealing with people at the absolute worst times in their lives.

Deminia Walker is an absolute ANGEL, she went above and beyond to help with my mother in laws…read morecremation. She chased old death certificates for us. They were very reasonable. The respect and service we received was a 10 PLUS! I would recommend Emmanuel Funeral Home to anyone. Thank you Deminia The Barden Family

From the owner: We provide and offer services to families of all faiths regardless of race, ethnicity, or…read morebackground. Emmanuel Funeral Home provides: at-need, pre-need, pre-arrangements, traditional services, adaptive services, and memorial services. We also offer keepsakes. We will accept transferrable pre-needs from other Funeral Home if it is "transferable." There are services to meet the needs of every family. We are also providing at no charge Cremation and Funeral Service for Baby’s and Infants.

Dan was insensitive and abrasive. He went into gruesome, unwarranted detail about the cremation…read moreprocess. Details that cannot be unheard and will forever taint our mother's "ashes". He was rude and unhelpful when writing the obituary. He didn't seem interested in helping us since we weren't paying for an expensive funeral service. I believe he went into gruesome detail about the cremation process in order to persuade us to make different choices and spend more money. Sincerely regret choosing Frain's. We refused to continue working with Dan. We continued working with Jon, Jon was professional and kind.

I had the opportunity to attend services at this facility and found the attitude of the person who…read moreappeared to be in charge, to be deplorable. There was no compassion exhibited and it seemed to me that he couldn't get us out of there fast enough. I've been to too many funerals to count and have never felt less kindness than I felt here. Just my opinion

I know that there are not many reviews overall for funeral homes, but when you're in the position…read morethat our family found ourselves in last week, it's helpful to have as much information at your fingertips as possible. My mother unexpectedly passed away and our family had no idea where to start and did not know much about our options, processes, cost, etc. We did not want to get too overwhelmed, so we picked two area homes to visit and would make our decision afterwards. Jackie @ Smith-Corcoran was so wonderful and explained everything to us - answered all of our questions, explained every option available, etc. We felt completely at ease and knew that this would be the funeral home that we would choose. Every last detail was covered; her visitation was just how she would have wanted it and her funeral mass was lovely. All of the staff that we met were just as professional, compassionate and helpful. I would highly recommend Smith-Corcoran

Services for my deceased mother were flawless. The staff at Smith-Corcoran Glenview have such…read moreexpertise and generations of experience and it is evident. They thought of everything, remembered everything we needed and requested, and guided us through everything in such a difficult time. This funeral home is highly recommended. A+

I was referred to Glenn (owner of Memories In The Making) as I searched for an expert to restore…read moreour family's memorial. What a lucky connection for me! Glenn was prompt in his responds to my questions as we decided on the best way to restore my great grandparent's monument. I live out of state but he kept me updated with email and photos. I flew back in October to see the monument and was thrilled with the outcome. I had no idea how much care is involved in monument restoration, and I'm very grateful for Glenn's experience and expertise. The before and after photos demonstrate the exceptional quality of Glenn's restoration.

Jim Farkas was so kind. I just lost my husband of 34 years and he was so understanding. He really…read morekept me from losing it. The services offered are reasonably priced. My husband wanted to be cremated and the price of this service was a lot cheaper than I was anticipating. Jim also did not try to up sell. He respected me and made me feel good about my decisions. I left feeling comforted and that I could reach out to them for anything at anytime.

I never thought I would be so pleased with my experience at a funeral home that I would be…read morecompelled to write a review. But, NH Scott & Hanekamp truly went above and beyond to help my family say a proper goodbye to our loved one who passed unexpectedly. Prior to picking NH Scott, my family called and visited several other funeral homes in the area. From our very first interaction, it was clear that NH Scott was superior. During our initial meeting with Justyne, it was evident she was focused on making us comfortable and making sure we knew what to expect during each step of the process (as opposed to being more focused on the business or contractual aspects of the arrangements). This is why we chose NH Scott initially, and we couldn't be happier that we did. Our initial impression proved to be very accurate. Justyne and the other owners and employees, including Jon, continued to provide a high-level of customer service and emotional support throughout the entire process. They were always incredibly easy to reach any time we had a question or request, and continued to always respond with kindness and understanding. I truly cannot say enough good things about this funeral home. I am so grateful for their help during this difficult time.

I can't say enough about Justyne from Scott & Hanekamp funeral home. Her compassion,…read moreprofessionalism, attention-to-detail and timely follow-up helped make this trying time a little easier. Our family is very grateful for all her help.