My husband heard something strange going on with the brakes and went into O'Reilly Auto Parts to…read moreget what he thought he needed. We then drove to Walmart parking lot for a well lit spot to work on the truck. He realized he actually needed brake pads, but the store had just closed 10 minutes prior. An employee answered, refunded my husband for the part he didn't need and exchanged it for the brake pads, then brought them to us in the Walmart parking lot. This is the kind of customer service which should be available at every store.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Thank you to Michael, came from TX to see my daughter and needed an air filter for my jeep. My…read moreexperience with parts stores is usually negative. I truly appreciate his positive energy and genuine nature. It was unforgettable.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I was told they had what I needed double checked said they had it I get there and they didn't I…read moreknow it doesn't sound like a big deal but this has been the same situation almost every time I go to o'reillys the workers act like they don't what to work there and know absolutely nothing about parts or vehicles associated with the part. I would highly recommend going to auto zone

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Has to be the laziest employees I've ever encountered I…read morebought tires online as instructed by the store manager Who is helpful in every way possible I went up to the store early in the morning when no one was there and the people working at the time were giving me every reason possible as to why they couldn't install the tires after the store manager had already told me that they could do it. first the tires weren't there which I knew they were cause I had spoke to the manager the day before then, the rims were to big so I left came back the next day and there wasn't one customer there it was empty but there was 3 employees and again they couldn't do it because they were short staffed it only takes one person to install tires and the 3 employees that were there couldn't do it I explained that I had been waiting for a week for the tires and that I was there the day before and the kid that was there just told me that they weren't going to do the installation he just shrugged his shoulders as if he didn't care and told me they were short staff and we're gonna close down early at 5 it was 3:30 it seems like the only time things get done is when the store manager is there

I would rather give this place zero stars. Let's talk time first. If you come here you better have…read moreplenty of time to spare. The first time I was third in line for an oil change and was there almost 3 hours. The second and last time I'll ever go there, I was first and still took over an hour. I was told 30 minutes BTW. Second thing, after speaking with the technicians, I am not very confident in their ability to work on my vehicle. The guy asked what kind of oil I wanted and I told him. It completely screwed the guy up because the oil I wanted was in the store on the shelf instead of one of the box oils they keep in the service center. He rambled on for 3 minuets and finally I just changed my oil preference so he wouldn't be confused anymore. Unfortunately I only have Sundays off so this is my only option for service. I will never come to this place again, I will drive as far as I need to for a different place. For the record, I'd do my own service but the RV park I'm currently staying in prohibits any kind of vehicle maintenance.