Shaun Pugh is amazing salesman. I purchased my 3rd vehicle from him recently. There was one issue…read morewith the vehicle and it was repaired with the excellent customer service from Shaun. I'll be back in the future as my needs for another vehicle exists. As well as getting this vehicle serviced as needed.

Went in to look at a truck that ended up being in athens but they had one that was identical that…read morewasnt in there system yet only 2k miles difference between the two. Test drove it and was interested. They brought out how much and it was 12k more than the one posted online. We got up to leave the gm came out with an attitude about us leaveing. Following day we returned i wanted a truck they wanted to sell one. Paul did everything he could to find a truck that fit us in every way. So we purchased the truck (so we thought). A month and a half went buy tried calling the bank to get logged in to my account so i could make my payment with no luck (i called them 8 times). I called don wood to see if the finance person could help me get in touch with them and was told id get called back after they got back from lunch. I waited 3 weeks for that call. The day my payment was supposed to be due don wood called me and said "hey we need the vin number off from your truck". I asked what for "when we got ur loan we accidentally got it for the wrong truck so you dont currently have a loan for any truck so we need to verify the vin to get you put in for your loan". At this point i was over the crap and told them i wanted my down payment back and returned the truck to them. Probably could get a decent car if you dont mind an attitude and verify the vin on every piece of paper. Might as well go to a smaller dealership and take your chances because obviously even don wood cant do it right.

Instead of trying to sell me new tires all the time like a lot of places would do, these guys have…read morealways perfectly diagnosed my issues--a faulty valve and some beading--and fixed me up right away. I absolutely appreciate their honesty and craftsmanship and especially their willingness to get to my situation right away as long as I show up first thing in the morning. And they don't charge me an arm and a leg to get things done. When I do end up getting new tires eventually, I will get them from Warehouse Tire. Thanks, guys!

These guys were great! I found a nail in my tire and they serviced me the day I called. Service was…read morepunctual, tire was fixed and it was reasonable. Highly recommend to anyone in the Athens area.

Paul is a rarity in this town, honest body and repair shop. Look over my car after I had a bad…read moreexperience with Don Wood. Great guy!

They were awesome, going above and beyond to try to help us out. Would recommend to anyone in the…read moreAthens area.

I had a flat on my rental trying to catch a flight from Columbus. These guys were open on mlk day…read moreand totally saved my bacon. In and out in 15 minutes for just $16. Thanks guys!

The guy who helped me was awesome. Air up my tires and checked the Valve stems. He was very genuine…read moreand easy to talk to. Knowledgeable. Polite. And I really appreciated that. I really wanted to drop my car off but I don't have a ride to get home or go back so I decided to go with someone closer but didn't like his approach or explanation on things. Hoping I can still get my car up here eventually if I find a ride. But yeah. Really cool guys. Great experience

Did not have the oddball part I needed . BUT were a grate help !…read more Thank you over and over again

Ran over something north 33 west .Made it to Ricks .They got me right in,repaired tire,and was on…read moremy way home within 30 minutes. Would highly recommend.Very professional

Reliable honest service fro knowledgeable people. I trust them completely. I have been going to…read moreRick for years. Followed hi to Nelsonville cause he is that good,

My go-to place when my car is having issues. Love these folks always understanding and helpful.read more

Excellent service and skilled mechanics, highly recommend for all of your vehicle repair needs.read more

Associate Sales Manager Dalton was extremely helpful in problem-solving for me as well as advising…read morehis associates on other challenging phone and phone plan issues for other customers. The shop is just inside the door of the East State Street Mall which has frankly seen better days. But there is plenty of parking, accessible access to the mall and the store. Dalton made suggestions that lowered my bill while solving my hardware problem. He gave options rather than telling me what to do and he worked efficiently in solving the problem. I came during a rush so did have to wait to be seen, but it cleared out later in the visit. They said Mondays and Saturdays are actually less busy typically.