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    O'Reilly Auto Parts

    3.0 (2 reviews)
    Open • 7:30 am - 9:00 pm
    Updated 3 months ago

    Services - O'Reilly Auto Parts

    Auto battery and fluid recycling

    Vehicle battery testing

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    Greenville Transmission Clinic - Flywheels

    Greenville Transmission Clinic

    (17 reviews)

    Started off great - had my car towed to Greenville Transmission Clinic on a Monday and was told…read morethat the diagnostician was only in on Monday and Wednesday (why the person who can actually "diagnose" an issue is in 2 days a week is beyond me) but I was told that my car was going to be assessed that Wednesday. I didn't hear anything so I called at the end of the day on Wednesday (no one called me) and I was told that there was a back up and my car hadn't gotten on the lift. I then called on Thursday to get an update and was told that someone would get back to me. Someone finally called and said that I would have to pay an additional $100 for "more testing", and that they didn't "think" it was the transmission and was probably the catalytic converter. I agreed and then called back on Friday and was told that it hadn't happened yet and that someone would get back to me. The following Monday, I reached out to see what was happening and was told that the shop had just opened (it had been opened for almost an hour - and it's Monday, the day the 2 work-day-a-week diagnostician was supposed to be there, but whatever) and that someone would get back to me by the end of the day to give me an update. Once again, no update by the end of the day and no call on Tuesday morning. So I ended up going down, found out that the "additional" testing hadn't happened (they obviously didn't charge me for that). I ended up having the car towed somewhere else. The gentleman at the front desk explained that there was a back-up, etc., but the fact that there was almost zero communication is pretty unacceptable when you've had someone's car for a week. Communication is key and I honestly would have been happy with a text notification - the customer shouldn't be the one reaching out constantly for information. BTW, the new shop called me about 20 min after I dropped the car off and will have it ready at 2pm.

    I appreciated the clear communication and professional attitude of the team. They did a thorough…read morejob, and I feel confident driving my car again. The only inconvenience was the extended waiting period. Otherwise, the experience was positive.

    O'Reilly Auto Parts - autopartssupplies - Updated September 2026

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