Have taken all my vehicles here over the years. Honest and upfront about costs and repairs needed…read more Never had issues or had to take a vehicle back for the same issue. Have no plans on using another shop as they make everything stress free and easy. They also make it convenient to drop your vehicle off after hours. Thanks!

I'm not sure what the rave reviews are about. I specifically asked what was wrong with the vehicle…read moreand was never given straight answers. I also asked for them to tell me what was wrong and how much would it cost to fix it but the work was done already. They also did work that was already done prior to the car being turned in. I can't stand shady people. The car wasn't completely repaired either, so now I have to bring it to someone decent to get the work done properly. No more Mickey Mouse so called "mechanics."

Have used Phil and his crew for years maintaining and repairing my fleet of 10 vehicles. Always up…read morefront with pricing and amazingly quick turn around which is crucial to keep my techs on the road. Highly recommend their work. Bonus -- a great group of guys working there.

They do a good job on fixing your car however you must be mindful that they mark up parts…read moretremendously. I needed a blower motor and resistor replaced in my 2014 Mini. The cost of the parts from AutoZone, which is where I believe they got the parts from, cost $190. They charged $516 for the two parts. So buyer beware.

A few months ago, I had Creative Audio check my JVC radio because it wouldn't turn on, but my door…read morespeakers would make a shorting noise. The radio was fine, so they said it was most likely the connection from my truck. They figured it'd take maybe an hour and wasn't going to be too pricey. No cost for this at all. After trying to get in touch with Independence Audio in Independence, Mo, I had no luck with them. I waited until I was going to be back in Columbia and scheduled an appointment here to have them fix it. It took them 30 minutes to make better wiring connections and ended up being cheaper than I figured it'd be. The 3 guys I had seen in there both times are super nice, helpful, and actually know what they're doing and talking about. They'll be my first choice every time. Thank you again!

I chose Creative Audio for my radio installation and it could not have turned out better! Staff…read morewere very friendly. They were able to work me in quickly and communicated well throughout the whole process.

We've been going to this Big O store for 25 years and have always felt fairly treated and confident…read morein their professionalism. Josh and Spencer are knowledgeable and pleasant to deal with.

Second time this location has burned me. This time I had my appointment set for 2pm showed up 150…read morepm with nobody in the shop however my car didn't go back for repairs until 316 pm. No reason no explanation just lack of timely customer service and communication. No reason for me to be sitting there that long like that and them doing nothing.

Reasons why Auto Radio is great:…read more 1) Know-how (41 years experience). 2) Efficiency (same-day service). 3) Communication skills (friendly, caring, but no beating around the bush). 4) Customer care (explaining the work to be done, carefully choosing the exact parts, finding ways to cut the customer's cost, demonstrating the work done). 5) Accessibility--locally-owned. I would send anyone needing an installation to Tom FIRST without blinking, and he's the first one I'd call if I needed a new one. My experience with him yesterday was enjoyable, educational, and economical (he saved me over $100 on a part I'd bought and was told was essential).

This guy knows his stuff. Has over 400 reviews on google with a perfect 5 STSR Review. Have…read morenever met a guy so knowledgeable about radio installation and quite reasonable in his pricing. HIGHLY RECCOMENDED!

Lucas, Duane and the rest of the staff are very friendly and helpful. Always working to get the…read morepart I need quickly. I wish I could give 10 stars.

Sometimes I wish no stars was an option...completely unfriendly and rude. Solid me the wrong…read morebattery, and blamed the part I was replaced was the wrong part. The part I was replacing fit perfectly and the one I was sold didn't fit. You can do that math. Pay up to 25 percent more at a different auto parts store, you will be glad you did. Subjecting yourself to these extremely unfriendly, rude and unprofessional people is not worth a pound of gold.

Galen and Contessa did a great job with my car. I have a Saab 9-3 and parts are not that easy to…read morefind. They found them and fixed her up beautifully. Happy to have my, last-of-it's-kind, back in my garage.

DO NOT USE THIS COMPANY. A few years ago I went to Galen's to fix my ram truck after it was…read moretotaled in a hail storm. they had to replace the entire roof. well as I found out they do extremely crappy work. I noticed the back glass was leaking not long ago but not in time to say myself $1000's of dollars in what will be major rust repair. the area where the back glass it where they welded they did not prime, paint nothing they left bare meta. on top of that they did not even seal the entire window which caused it to leak. on top on that they did burn outs with my cummins truck in there drive and blew one of the speakers I had in my truck. I even had to help him as the customer put the new hood on my truck after 2 missed dead lines. I was warned by my insurance agent not to go there but I did not listen and trusted his word. I'm telling yeah don't you will reg it !!! go elsewhere

Great service, friendly folks and superior work, do you ever need your Windows tinted or hail…read morerepair these guys will help you out , five stars all the way!

In 2018, I had all of my sedan windows done but when I picked up my car there were several windows…read morethat had hair and air bubbles... the next day I returned my car to see if he could correct just 2 of the windows and the owner threw a fit about how complicated my car was because I had pet hair all over it and he had to redo the windows several times during the first service. I simply told him that if it was such a horrible issue then how come he didn't call me to see if he could offer me a cleaning service or to reschedule to another time when I can bring it back in a better condition. Also, I don't have pets in my car so it really wasn't covered in pet hair. After 3 years, my driver window tint started peeling and I had to spend $75 to get it replaced. I went to sound performance and they took really good care of me and even provided me a shuttle ride to take me to and from my office. They were the sweetest and I'll continue to take my business to where it's appreciated.