I wish I could give this review 6 stars, because that's what it deserves. I just had Tom install a new stereo head unit that I got for Christmas, and he did it way cheaper than anywhere else in town, and went completely above and beyond in every way! He got me in for an appointment super quick, got the job done in only an hour (even faster than he had estimated), and was very thorough, testing the functions, configuring settings, installing the bluetooth mic, etc. And then what really blew me away, was that he also replaced the missing pull handle on my driver's door, without me even asking him to do it. That handle had been missing ever since I bought the car two years ago, and in that time I've taken it to several other good mechanics who I know and trust well. None of them have ever even offered to fix the handle, but Tom came up with a creative solution and did in just a few minutes! On top of all that, when I picked up the car he also offered to drill a screw into a piece of the trim that was hanging loose and about ready to fall off. And then at the end when I offered to pay for all of the extra services, he wouldn't even charge me anything more than his original quote for the stereo install! I can't recommend this shop enough. If you go anywhere else for car audio work, you'll be wasting your money. I'll definitely be going back myself for new speakers as soon as I can save up the money. read more

Tom is the real deal. I was by the shop three times for advice and consultation before I gave him any work. We had scoped out one way to install an aftermarket CD player in my new Ford F-150--all I had to do was buy some speaker enclosures and Tom was going to piece the rest together with used stuff he had on hand. Needless to say, it didn't go down that way. When I rolled in a new receiver/CD player, speaker enclosures for two new speakers in the back, two new speakers to replace the factory door speakers and a powered sub-woofer, he did not even blink--much less flinch. A few hours later he had bypassed the factory unit (which can still play through the factory tweeters), and installed all my gear. Boy does it sound good. Thanks Tom. read more

OUTSTANDING!!! Recently my aftermarket DVD/Radio stopped working in my truck. I sopped at Auto Radio to find out if I needed to buy a replacement elsewhere, set up an appointment, make price inquiries, etc. The owner, Tom was doing upkeep chores on his place when I pulled in. He approached and intro'd himself, Tom. We chatted, he got in my truck, had the radio out of the dash faster than I could typically empty the glove box repaired it in minutes, refusing payment. Tom just gave me his b-card and asked I say something kind about his shop to friends, etc. So here it is. I don't know why anyone needing car sound service/installation would go anywhere else. AUTO RADIO is the BEST!!! JBG Columbia read more

Reasons why Auto Radio is great: 1) Know-how (41 years experience). 2) Efficiency (same-day service). 3) Communication skills (friendly, caring, but no beating around the bush). 4) Customer care (explaining the work to be done, carefully choosing the exact parts, finding ways to cut the customer's cost, demonstrating the work done). 5) Accessibility--locally-owned. I would send anyone needing an installation to Tom FIRST without blinking, and he's the first one I'd call if I needed a new one. My experience with him yesterday was enjoyable, educational, and economical (he saved me over $100 on a part I'd bought and was told was essential). read more

Tom knows his stuff and is extremely helpful. Contacted him to do install of in-dash unit that I bought in a big box store. Web site for the box store indicated that the unit would fit in my car, but the first available appointment for free install was 6 weeks out. Tom took the time to show me why the unit would definitely NOT work in my car. Returned it and bought another unit from Tom that did everything that I wanted, and he had it installed the next day. A very good experience and the next time I need a car stereo he will get my business. read more

I took my car in because I could no longer get the CD currently in place to eject. I was very pleasantly surprised when it was checked and cleaned at no cost. After that it appeared to work but only temporarily so it did then need to be replaced. The actual replacement was accomplished quickly and at a reasonable cost. It is rewarding to find a business which you would feel comfortable recommending to others. Connie read more

My car stereo had surrendered from excessive use. I am a confirmed long time music lover and my auto is my best listening room. Tom set me up with a high quality radio/CD player and a high quality set of speakers for a fair price. The installation was quick and professional. He even gave me a ride to work when I dropped my car off at his shop. Now I have a great sounding car stereo and a new friend. If your car stereo goes to see Jesus, you go to see Tom. Eddie B read more

Excellent and knowledgeable service. The volume knob on my '97 Sebring was malfunctioning and Machens Chrysler said it was too old to fix. I went to Auto Radio because of some good online reviews and Tom had super counsel, "don't buy a used/junk replacement", he removed the radio and sent me to Hinton Electronics who fixed the knob (unbelievable!) in about ten days, and even lent me a radio to use while mine was being fixed. All charges were more than fair! read more

I cannot say enough good things about my recent experience with Auto Radio and Tom! Not only did Tom get my car in quickly (same day I called), replaced two sets of car speakers within a 3-hour period, but also dropped me back home and picked me up when the job was finished. Work was excellent and very reasonable. I Will definitely return to Auto Radio with any audio needs and will sing his praises to all of my friends. Thank you, Tom! Ellen W read more

I have been going to Auto Radio when I have the need for any related repairs/additions for over 30 years. I always get what is promised at a fair price. Tom is honest and very skilled at his craft. It is rare to have a privately owned business to endure the box stores and the businesses that come and go in this industry. There is a reason Auto Radio has thrived the test of time. Russell Benad read more

Amazingly good. I bought a junk radio and he tried to install it even after he advised me to get a pioneer from him that he generously said he would price match . the junk I bought won't work and he installed the pioneer(after he called and I agreed). I returned the junk and he went above a beyond to get everything working and show me how to use it after. read more

We have had our second positive experience with Auto Radio. Years ago Tom installed a C D player in our 1998 Camry which worked great. Recently, our C D player stopped working in our 2010 Camry. Tom advised us what to buy and installed it. He is easy to work with and very fast. We would recommend him to anyone who needs this type of service. read more

If there was any rating above 5 stars thats what i would have given him, Tom is a very nice and upright guy. He knows and does the work perfectly well. Price wise and sincerity he is the best. I strongly recommend him for anyone looking at upgrading his/her car stereo. Am a happy and fulfilled customer. Thanks so much Tom. read more

I was very pleased, not only did he install my radio and speakers on the same day I called, but he did a great job,was reasonably priced and went above and beyond what he was being paid for by putting in alot of loose screws in my door. You just don't run across people like that anymore. Thanks Tom, you're great! read more

Tom is expert and super helpful. He spent significant time with me checking my dead radio and explaining the best/cheapest way to find a replacement for him to install. Refused to take payment except for the actual installation, which was also a very reasonable price. Strong recommendation! read more

I own a 2002 Toyota Camry and recently had an audiobook CD that wouldn't eject. Tom tried everything and offered to replace the unit or just take it our and retrieve the CD. I didn't think it was worth the effort, but I was very impressed by his caring and determination to fix the problem. read more

Tom was terrific! Not only was he by far the most knowledgeable person that I spoke with in Columbia, he was the most fair. Everyone else told me that they had to take apart my dash to install a front tweeter. Tom popped off the grill and had it installed in 5 minutes. A great experience! read more

Tom switched out a cd player to install my old alpine cassette deck in my 2009 saturn sky. He knows his stuff and been in the business for many years. Treated me very fairly on the price, half of what other stereo shops in columbia quoted me. would recomend him to everyone. Robert read more

Very knowledgeable. He has decades of experience. If within a days drive it's worth the trip to have things done correctly. Has been around since 8 track. If you don't what that is you weren't around in the sixties and sevenities. Can you dig it ! David - Cape Girardeau,Mo. read more