Body Builders requested my tow and Mr. Shook was on scene within an hour, over 40 miles away. My…read morecar was promptly delivered back to Robinson as quickly as my ride got me back to town. He was literally a couple cars behind us on the way back to town. Midwest service at it's best!

Horrible customer service. I talked to Terry to place an order, she took my credit card info, all…read moremy contact info including my email and said the order was placed. Then she called me back about a half hour later and left me a message saying they needed my credit card info again because it did not go through but my bank show it going through. I tried to call Terry back but she was not available so I spoke to Emily who was rude to begin with, she said there was no memo in the system with my credit card info nor was there any email in the system. I told her I was loosing confidence in this company and not sure if I want to continue this order and she hung up on me??? I guess I won't be doing business with this company again and I cannot recommend this company as it seems disorganized and they have done rude people working in customer service.

I just found my receipt from my purchase on 5/02/2016 [today is Sep, 2022]. Wanted to write this…read morelong ago. The company rep handling my order was very polite & courteous AND the great experience was this the parts I received were the very parts I needed w/out the run-around of getting the wrong parts as w/other companies, what a delight. I talked to a lady [very cordial & sweet] on the phone and she was really great. I wanted to contact the company sooner to thank them for having such good employees that take pride in their work, thank you again.

So, I've tried to on more than one occasion give the benefit of the doubt. After nearly one year of…read morerepair work fully paid by the way, and many many hundreds of dollars in tow bills rental fees etc, and time missed that I cannot get back...... DO NOT I REPEAT DO NOT TAKE YOUR VEHICLES TO CHAPLINS TRANSMISSION IN OLNEY, IL. MORE TO COME BUT THIS IS A SNIPPET. It took me to post for calls and for help. The help offered was take down my post and then I will get a rental vehicle.

We dropped a truck off on May 17th to get the transmission rebuilt and it did not get finished…read moreuntil August 2!! They got it taken apart and then put back together. Apart was bad so they had to take it back apart and fix it again but still!!!!! There's literally no excuse to take that long!!!! Every time we would call, "Oh it will be done by the end of the week,"or "oh it should be done by Monday or end of day tomorrow". Always got told something different.

They know their stuff and were great to work with! If you are looking for a trailer or a truck bed…read more- give them a call!

Wild Rose Outlet saved my daughters wedding. After a last minute delay on an online order, we were…read morescrambling! It was worth the 3 hour drive. We found a beautiful dress that fit right off the rack for $500. The boutique outlet was clean. Nothing fancy but certainly a pleasant experience. The employees were friendly. My one gripe was the $50 mandatory appointment fee. Just seems you should be able to walk in a store and see the inventory without having to pay. They said they carried sizes 6 and up. However when we arrived, there were very few smaller sizes. I'm happy we were able to find a dress but I would have been perturbed to have driven all that way, pay a non-refundable $50 to find that they only had a handful of dresses in my daughters size. They also carry mother of the bride outfits. Again.. Limited sizes and you don't know what they have so it's like a$50 gamble. They do allow you to put that$50 towards accessories.. But being an outlet their accessories were very limited. We didn't need anything they had but I wasn't leaving without "spending" the $50. So we got 1 Mr & Mrs mug with a 2019 date, a shot glass, a couple pair of princess shoes for my granddaughter that'll fit in like 4 years and a memory jar. The veil options didn't match the color of the dress and they had no head pieces. Now I get time is money. But it just seems ridiculous they wouldn't put that $50 towards the dress. All in all we were very thankful for the outlet. We hope to never return though lol. Married till death do them part!

Small Mom -n- Pop truck stop. It has a couple showers. Driver's lounge / restaurant consists of a…read morecouple booths inside, the food is roller-grill and microwave type self-serve. They have a couple pumps for diesel and a separate pump out back for reefer fuel. Fuel prices aren't bad for the area, and often times are cheaper than the big truckstops out on the interstates. They take most major forms of payment for fuel. An ATM is available. While they have transient parking for big-rigs, most of the spaces are taken up by trucks waiting for their appointment time at the WalMart distribution center up the road. Good luck for the parking.

Great place for a 34 hour break! This is the preferred…read moretruck stop for the Walmart drivers. Also other truck drivers delivering to their distribution center one mile away. They drive here instead of stopping at other towns. You can walk around to local business, and not feel traped. They do not have Wi-Fi, but if you walk two blocks you can find it. Great prices, not rip off truck stop things, make it a non-pee lot place. At the pilots, drivers hate it so bad they piss in bottles. Then dump it before driving away. Since the bathrooms smell so bad. No truck driver does that here.

amazing prices amazing people for service amazing selection, a little bit of everything selection…read morewise.

My son likes to visit this store when we're in town. The owner is very helpful and nice to him. He…read moreknows what he's talking about and makes sure that everyone who comes in his shop knows what they are getting and if applicable, how to use it properly. My son went in for his Black Friday deals to get some models and paint. The owner was very thorough in explaining to my son how to store and use his new paint and even gave him a youtuber to start following. We always have great experiences here.