Quick service! Was quoted a price on a battery, two days later it was over $30. more. Same…read morebattery. Wasn't happy with that.

I needed a special battery for a verizon land line box. I had been to 6 stores from Hickory to…read moreLenoir with no luck. Tyler built one for me on the spot. You don't need to go anywhere else for your battery needs. From small ones to car batteries and more, they can help you.

The guys in the Hendersonville store are great! Very knowledgeable, excellent customer service,…read moregreat prices on phone repairs!

Bought a 6 volt battery for my Elliptical and four months later my elliptical stopped working so I…read moretook the battery back in to be tested and they did an on-the-spot quick test and said it was fine, testing at 5.8. As a result of that, I hired an Elliptical repair man who could not find anything wrong with my Elliptical and suggested I buy a new battery and test that. Those (in-needed) service calls troubleshooting my elliptical cost $267 and guess what? My elliptical worked perfectly when I put a new battery in, so again I returned the old battery to them, which they said they needed to test overnight to see if the 6 month warranty would be applicable. Lo and behold, that battery was defective! I think they owe me more than the cost of that battery. They owe me $267 for having to hire an Elliptical repair man because they in adequately tested the battery in the first place.

Helpful employees, which is good because the place is just rows and rows of batteries and otherwise…read moreyou could spend forever trying to find what you need. Prices seemed reasonable enough.

I had a truly appalling experience at this location. I returned with a battery that I had purchased…read moreless than six months ago--already dead--and instead of being met with basic customer service, I was spoken to in a degrading and dismissive manner by the first employee who assisted me. As if that wasn't bad enough, the manager stood in the back near the doorway the entire time, watching silently as I was disrespected in front of my daughter. Eventually, the manager did step forward--but not to help. Instead, he doubled down on the rudeness, repeating everything the first employee said with an even more condescending tone. At one point, he even told me not to bother calling the corporate office because "they wouldn't do anything either." That level of arrogance and complete disregard for accountability was absolutely unacceptable. I came in ready to not only resolve the battery issue but to purchase another for a new key. I was willing to continue doing business here despite the inconvenience--but after how I was treated, I wouldn't spend another dime with this company. As a long-time customer, I was shocked at the blatant disrespect, lack of professionalism, and refusal to take responsibility. It's clear customer loyalty means nothing here. I will be taking my business elsewhere, and I won't hesitate to share this experience so others are aware of the way customers are treated.

1st place I come to for a battery & every batter I've purchased from lasted 3 or more years & I'll…read moreHIGHLY RECOMMEND them

DO NOT buy a battery from here. You will spend more in tow fees because its a trash battery they…read moresold you or diagnostics fees because you just bought a new battery and think its something else. Better off just going and getting a good battery at Auto Zone or Advanced auto. ANYWHERE but here. Do not waste your time or money here with their cheap batteries. You need something reliable for your car! It takes you to work, kids, ect ect. Wish i didn't waste my money here i tried to give them the benefit of the doubt when my car wouldn't start immediately after installing a new battery and they show their true colors they just want your money and don't care about your car. DO NOT GO HERE.

I had such a great experience with Mr. Wes when I came to Battery Specialist. I drive a Jeep…read moreGladiator that has 2 batteries, a main and a smaller auxiliary battery. I was planning on buying the batteries and going home to do the install myself, but Mr. Wes wasn't going to let that happen. This was not the easiest of jobs, but Wes and I worked together like two friends working in a driveway! I couldn't say enough good things about him and my experience! I will NEVER buy another battery from anywhere else again. Mr. Wes is a true Battery Specialist!

Good Christian folks that have amazing customer service, and literally every kind of battery made…read more It's a family owned business that have been around for generations and for good reason, no one does it better than these guys. They test, buy, install, maintain, and anything else you can do to and with a battery!

I went to Battery Specialists this afternoon & bought a new battery. Very happy with the service…read more I didn't shop around so cannot tell if there price was good or bad, but I am a senior with nobody to help me most of the time and Ray even installed it for me at no charge, so it was worth the price, regardless! Feeling grateful!!!

Went here looking for a battery for a New Holland 555…read more backhoe, and not only did they have it, it was on sale for $79. Knowledgable and friendly staff to boot.