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Oak Brook Surgical Center

1.9 (10 reviews)
Closed • 8:00 am - 4:00 pm

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Premier Point Ambulatory Infusion Center - Oak Brook

Premier Point Ambulatory Infusion Center - Oak Brook

5.0(2 reviews)
0.5 mi

I cannot give this business enough praise. Before scheduling with them I had called over a dozen…read moredifferent infusion places, very few had a real person to answer the phone. But I got ahold of Edward, who was at a location further from my home, and then Kristen. Both were very friendly, knowledgeable and helpful. This past year I had an extremely negative experience when I needed an infusion and ended up with an unexpected bill. Kristen and Premier were very sensitive to this and put up with a grumpy old man. I felt as though they went way above and beyond to assist me through this process. They reached out to my doctors office and corrordinated with the staff there to assist me. When I was reaching out to other centers some of them made the comment "we don't do stand alone iron infusions, there's just not enough money in it for us..." At Premiere I never felt like it was about the $$ or a profit, I felt valued and that their biggest concern was my health, getting the treatment I needed and addressing my insurance and financial concerns. Kristin made me feel valued, genuinely concerned and empathetic. When I arrived at the center I was warmly treated and it was a very comforting pleasant atmosphere. I was made to feel like a VIP, as if I were their only patient. Nice amenities and genuine greetings and inquiries about how I was feeling. I had two extremely friendly and attentive nurses who throughly explained everything they were going to do prior to proceeding. They were attentive to my needs and made me feel welcome and comfortable. There is no doubt in my mind where I will be going when I need this service again.

Scheduling is great, the nurses are kind and treat my son with care, and listens to him. We are…read morethankful to be able to get his infusions in the suburbs without having to drive downtown. It is very convenient for us and we're thankful for their service!

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Premier Point Ambulatory Infusion Center - Oak Brook
Premier Point Ambulatory Infusion Center - Oak Brook
Premier Point Ambulatory Infusion Center - Oak Brook

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Duly Health and Care - The waiting room

Duly Health and Care

2.0(111 reviews)
1.7 mi

Apparently Duly Health and Care is now charging patients who send messages to doctors via the…read morepatient portal (My Chart). Previously this service was free but now they are charging. Ridiculous to pay a hefty charge for a question that the doctor probably took a minute to answer. Didn't receive any notification that this change was taking effect or never would have sent a question. EDIT: I did a Google search and found this: "While most MyChart messages will remain free, replies that require medical expertise and more than five minutes of your provider's time may be billed, as we do for other medical services. If a MyChart message is billable, we will first bill your insurance provider, as we do for all other medical services."

No insurance department. Representatives with little insurance knowledge had to answer the calls,…read moreand patients can't get the answer. Doctor office doesn't even know if she/he accepts a specific insurance plan. Unlike other medical systems who list the names of accepted insurance policies, Duly only lists categories under each insurance company, and patients/representatives/even the doctor's office itself have to guess if an insurance policy is accepted. Insurance company wants me to double check with the doctor's office, supposedly there should be two way communication that each side can confirm. How ridiculous! Manage your organization better!!!! I've heard that their billing department is horrible too - not surprised

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Duly Health and Care - Dude playing videos on speaker phone.

Dude playing videos on speaker phone.

Duly Health and Care
Duly Health and Care

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Oak Brook Surgical Center - medcenters - Updated June 2026

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