Caring, compassionate, and informative. Back in early October of 2021, during the worst days of…read morethis horrible pandemic, when funeral homes were (still are??) "booked solid" weeks in advance, this place became a never imaginable "lifesaver" for me and my husband's family. My husband lost his battle against Covid on 10/2/21. Most area funeral homes, including the one his family usually uses, weren't even going to be able see us to make arrangements for close to a month or more. Imagine how HORRIBLY busy they've all become!! People were/are waiting weeks, even months to bury their loved ones. Zerkle was able to find the time to see us within the first week after our loss, and schedule his service within two weeks time. This has been an impossibly difficult time, as many like myself have sadly discovered. I am not originally from this area, and am very grateful this place was recommended to me. A Yelp review I never planned to make, but helpful, I hope, if you're from this area. Trent and his staff were extremely helpful, guiding us through all the steps that needed to be taken. They were with us in ever sense of the word, before, during, and after the service. I will be forever grateful.

Happened by this cemetery while driving around looking for the elusive waterfall in West Milton…read more..gave up and was heading back when saw this cemetery ..saw the lady statue in the middle and drove in to check it out. Then saw super old section ... in 1800's. love old cemeteries ... even if that makes me weird.

My family, the Kieffer and Flora, experience with this funeral home has been great up until 2 years…read moreago for my mother's funeral. My family has been part of the fabric of New Carlisle for over 100 years. Generations have used this funeral home. The service provided for my mother failed in nearly every way. Trostle's mismanagement ruined her graveside service. Nobody was scheduled to assist for the urn to be buried at the cemetery. We had to come back a week later to bury her. It's been over two years now with multiple phone calls and her death date is still not engraved on the tombstone! As I am writing this, it's Memorial Day weekend... It's time to show respect and do better!

Thank you to technology. I had the best seat in the house to watch the wonderful Celebration of…read moreLife for my father-in-law. We loved this man dearly and his send off was probably attended by many. Unfortunately, I was not able to be there physically and typically one would say that they would be there in spirit. However, this funeral home was able to allow the people who live far away to view his ceremony on Facebook Live. I am thankful that I was able to hear all of wonderful things about my father-in-law instead of waiting for my husband to come home to tell me the details. Keep doing what you are doing.

My husband grew up in this sleepy little town. It had been a dry town for years and then someone…read moregot smart and changed the law. Smith Park is close by. update: we are at the 571 Grill and our family said this is still a dry town.

I visited Dodds Memorial on May 8, 2024. I met with Sherry and she was awesome. She was very…read morecaring, sensitive and patient. She's very knowledgeable and answered all of my questions. My daughter accompanied me on the visit. Sherry's compassion impressed her as well. She has taken very good care of some of my family members and came highly recommended. I will definitely refer her and the company to family and friends. Thank you Sherry for taking such good care of me. Fondly, Sandra

If you don't have anything good to say; then say nothing. Wrong! I purchased a headstone for my…read morerelative from Dodds. I made the mistake of paying in full before I got the proof because I was in the military and wanted to tie up all the loose ends before I left. Big mistake! Every couple of months, I would get an email telling something was wrong. First they lost the picture. I emailed them a new one. Months later, It wasn't a good enough quality, can you send another original. I sent another original. Then months later and after asking several times with no answer; I was snail mailed the proof (not emailed as all of my correspondence was). The proof had MY own name on the headstone and no dates. I immediately and nastily emailed them regarding the crap that I had received. A couple of days later, I received a message stating they had seen the "mistake" too and was getting with that dept. to fix it. After a couple more weeks, I had to again email them and ask where the correction was. Finally ONE FULL YEAR later, and after a dozen excuses, I got the corrected proof. No headstone, but I got a proof now. After which they still had to make it and put it on the grave. You may ask why write this over 3 years later? Well, I am in need of another headstone now and that disgusted feeling immediately came back to me. As I am having to go out of my way to Cincinnati, because I wouldn't use Dodds in Springfield or Xenia again if my life depended on it. Sorry it took so long to warn you.

I have done a number of services at this location and I've always seen the team here minister so…read morefaithfully to each family.

The day of my Dad's funeral, my brother and I arrived early. We spoke a a man who was in charge. We…read moresimply asked who all was there. The man rudely asked who we were. We stated the deceased man's children. We said our names. He stated he would wait to answer any questions when the point of contact arrived. Our sister. How incredibly rude of this man to dismiss us on our day of grieving. We were treated as if we were not relatives of the deceased. I do not recommend this place at all.

I feel that a lot of funeral homes are very cookie-cutter. You hardly see a difference between them…read moreexcept for the decor. If you truly want a real life celebration for your loved one, come here. They provide amazing extras and go above and beyond any home I've seen in the area. Frank is so wonderful to work with and you really feel he cares and wants to do whatever he can to make things special. Where some funeral homes might make a dvd of photos to play on a TV, they have multiple projectors around the room creating a totally immersive experiences with not just pictures. They may project a flag for a veteran or an image of flowers for someone who liked to garden. The facility is huge and nicely appointed with lots of places to just get away when you need to. The children's room is the largest I've seen and they give you the run of the place to treat like home. They have a giant family tree painted on the wall and frame up personal photos and attach to the tree. If you follow them on Facebook they do tons of community outreach. They just really go above and beyond.

A company with a staff of caring, compassionate hard working people who always put families first…read morewhile trying to honor and say goodbye to a loved ones.

FANTASTIC company, great service, unbeatable price! John is wonderful! His people delivered exactly…read morewhat we needed for a super outdoor party. Thank You Home City Tent & Awning!!!