I brought in a $500 pair of shoes to get the strap altered. The man working made a lot of snarky…read morecomments. Some of the comments being "Do you understand how physics works." And " there's no point to alter the strap because your foot will slide." When I handed over the shoe, they were still strapped together. I had offered to help him undo the strap, and he decided to look at me and go "What" with a rude demeanor. He then punched a hole into the strap, not listening to where I wanted. When he handed it back to me to try it on for sizing. I realized that it wouldn't slide anymore because he ripped the inside of the strap. I handed it back to him so he could fix it and instead he decided to cut it more and add another hole. The right shoe now has more holes than the left. When me and my mom were talking he kept saying that the right shoe would need another hole and decided to just punch it in without my knowledge. I didn't think he would do something without my okay, but that was furthest from the truth. He not only didn't apologize for the damages he caused. The whole time that I was in there he seemed very inconvenienced and it felt very rushed. I could tell he just wanted to do it as fast as possible so we would leave him alone. He could have told us that he didn't have time and to either make an appointment or come back later. I am happy I wasn't charged, but he caused damages that I will never be able to fix without having to redo the whole strap. I wouldn't be able to buy this shoe again because they no longer make them. Although the damage may be small to the inside it was more the fact he wasn't kind from the beginning and I never got an apology from his mistakes. I understand that he has done this for a long time and knows what he is talking about however he took what I said and completely disregarded it and chose to do whatever he wanted.

Service with a smile! my husband has been using the cobbler in Danvers Square for years... After a…read morevery recent interaction where the cobbler not only jacked up his prices but also got verbally argumentative with my husband... We were at a loss. I found this place and great yelp reviews only confirmed my decision. They were spot on. Fair pricing, fast service, incredibly friendly and honest so happy to have found them and support a local business doing it right!

I brought my 2 iPad to swap screen and the one with the good screen got broke on the process…read more.. didn't consider giving or offer a deal to get a new screen still charging same price. those tech just want to ripe your pocket, bad costumer service. Didn't care of broking my screen to charge 2 or not get it fix. Did not accomplish what was need it even when was told if you were not able to do it don't do it.

Garrett was great!! Water in charging port. Fixed in an hour. He explained the process well and…read morewas incredibly courteous and professional. Ty!!

perfect fitting Very…read moreprofessional and on time. Highly recommend for an and all alterations

Owner is very friendly and polite. I had a pair of jeans repaired and the work was flawless as she…read moredefinitely takes pride in her work. Also had them back in a few days vs several weeks comoared to other places. Highly recommend!

We used Judy's notary services last Saturday. She showed up…read moreon time. She is very pleasant. She was competent and showed great patience. Fee was reasonable. Highly recommend her and will use her again.

Judi is amazing. I found her at the 11th hour when I needed help with remote notary services for a…read moreclient in MA. She was incredibly communicative and efficient and wonderful to deal with. She helped with multiple documents and even shipped everything back to me in NH. I couldn't recommend her more highly!