I have been driving Alexus for 19 years. I lived in the South Hills all those years and dealt with…read morethe Lexus dealer on West Liberty Ave. Never once did I have the totally positive experience that I had today. I dealt with Chris Decker and he was wonderful to work with. I'm so glad this is the dealership I'll be working with from now on. Toni Ruth

Bought 2025 Lexus IS350 with 5k miles second hand and it was originally purchased from Lexus of…read moreNorth Hills. Called to schedule the 10k service on Monday - no answer in service so I left a message, called today and it also went to Service's VM and then called back to operator to ask if service was open..she put me to scheduling and they are 1 month out for new customers on oil changes. Keep in mind i wasn't asking to be picked-up or a loaner vehicle..just a simple oil change while I wait. I guess that's premium service for a premium vehicle! Another dealer is got me scheduled in 4 days.

Best car buying experience I've ever had. I absolutely hate having to get a new car, but Jared at…read moreTower made it incredibly easy. We found the car online and drove to Pittsburgh from Cleveland to trade in our old vehicle and pick up the new one. We told him exactly what we were looking for and he found it. By the time we got down to pick it up, he'd put on new Pirelli tires and replaced rotors and pads. Car was spotless. Finance process (worked with Deb) was easy and every employee was very friendly. This is a low overhead place which seemed to keep prices down. Not a fancy dealership but a great selection of cars coming off of two or three year leases with very low mileage. If you're looking for a luxury brand but want somebody else to pay for the depreciation, Tower Auto Sales is the place to go!

Mike is a liar. This place absolutely ripped me off. They pride themselves in "40 years of…read moreownership" but lets just say that the kids don't treat customers with the same care that their parents did. Stay away!!! Don't get scammed like I did!

Leased a 2020 VW Tiguan during the Sign and Drive event and couldn't have been happier with the…read morecustomer service! We worked with Mike H. (sales) and Dave (sales manager) over two days and were able to get the monthly lease $$$ we needed, no money down and a discount on the resist-all treatment. Mike and Dave were the nicest guys ever and made the experience transparent and even fun. They found the model we wanted and had it driven up from South Hills and there was no pressure to take on a more expensive model. I would definitely suggest working with them as once we had the paperwork straight, we had our car within a day and its everything we wanted. Thanks to the guys at North Hills and we will see you again!

I would not recommend Cochran Volkswagen North Hills to any female seeking warranty service…read more The windshield wipers on my 2024 Taos were malfunctioning and would activate while the switch was OFF, even when there was no rain. At my initial visit, I was told they were "working as designed". At another visit, I was told the problem was caused by my EZPass. It ultimately took six visits, extensive documentation, and considerable persistence before the issue was properly addressed when VW issued Service Bulletin 94-26-01, documenting a "ghost operation," which was my exact problem. What was particularly troubling was how I was treated while trying to have a legitimate warranty concern addressed. During one visit, the technician asked if I was a "girly girl" who applied makeup, brushed her hair, and sprayed products in the car. He stated that "girls do what girls do" and that products will "jack up" the steering column and cause issues. These gender based assumptions further delayed the diagnosis of a legitimate warranty claim. Instead of focusing on the mechanical problem I was reporting, the technician shifted the focus to stereotypical assumptions about my behavior as a woman and suggested that I was potentially responsible for the malfunction. This experience was further compounded when, after the fix was finally applied, I discovered a dent and scratch on the driver's side that had not been present when I dropped off the vehicle. I notified the service director, who stated they would "air" on the side of taking responsibility and did arrange repairs. I am sharing this experience because I believe customers, particularly women bringing legitimate warranty concerns to this dealership, deserve to be taken seriously, treated professionally, and have their concerns evaluated without gender-based assumptions. The problem with my car was real. Volkswagen ultimately documented the exact defect. The way I was treated while trying to get it addressed was the part I should not have had to experience.

We were looking for a used car for our teenage son. After visiting multiple other dealers around…read moreButler and Cranberry we walked into Baglier Mazda pretty frustrated with the entire car buying process. We had a particularly bad experience with very pushy sales people at another local dealer. We met Shawn and our outlook on the process changed dramatically. He listened to what we were looking for, respected the budget we gave him, and helped us compare options which ultimately helped us land on the perfect car for our son. We also worked with Jason on a day that Shawn was off and the continuity of service never changed. The entire process from looking to paperwork and pickup was easy and painless! We will go to Baglier Mazda first when looking for our next car.

Bought a jeep rubicon. Even though I was told I would get free inspections as long as I owned the…read morejeep, it was not inspected when they sold it to me. Did not notice for a week. Took it to my own mechanic and it failed. No license plate bulb and the kit was missing to put one on. Door stop for the tail gate is missing. Had to pay extra to have them wire a universal license plate bulb on plus the inspection. I feel these things should have been taken care of before they sold it

I was driving home from work when my battery light came on so I stopped at advanced auto to have my…read morebattery and alternator check. The awesome man there told me it was my alternator and that I could go across the street to have it replaced. He said they are a super fair mechanic shop and they won't try to take advantage of you nor will they rip you off. They squeezed me in the following day and I had my car back 24 hours after I dropped it off. Their price was very reasonable and their service was great. They will be becoming my new go to repair shop. Thank you Mark 1 Auto Sales Kara H.

Fair people to work with when trying to get rid of a few used cars. I looked up a few nearby places…read morethat would take old, beat up, almost nonfunctional cars for some money. I just had to get rid of some. They were willing to pay (albeit not much) and would take the cars. I believe they were listed on a site that compares rates for local used car buyers. I would sell 2 cars: a Mazda and a Lexus (I think. It's been a long time since these cars have been driven). In total, I was given a bit over $600 for the two of them. I think the price is okay given these are all older than 2010, they are somewhat beat up, and the condition is not that great all in all. Why should you settle for a price like that? Honestly, it will help you free up your garage and just give you some cash. These cars would have kept deprecating in value if I hadn't done anything with them. The guys here were friendly and patient. They were fair and went from online estimate to handing the cash in just a few days. Another added bonus: they were able to come from their Babcock Blvd location to Verona to pick up the cars! So, if you've got some junk cars, this is a good company to sell them to. Don't expect much cash, but it's better than nothing.

I can't sing the praises of CarSense enough. I absolutely LOVE this place! We have purchased 2 cars…read morefrom there, and both experiences were incredibly pleasant. We had to buy the second one after our first was totaled, but we got to work with Jaison both times, as well as Chester the second time. They were both unbelievably kind and helpful in ensuring a comfortable and relaxed buying experience. They also were so helpful in answering all of our questions, and they really cared about my husband and I way beyond the sale. 10/10 would recommend! Also, I've used the "service" side of CarSense and their service is seriously unmatched! Eric and Bill are super nice and patient, and you can be assured that your vehicle is in the best hands. They don't try to sneak extra charges on like many other mechanics will. I love the honesty and integrity that they have, and I always look forward to visiting when my car needs work done. Thank you guys so much!!

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

So, this place is amazing. Seriously…read more First, I came to Nick looking for a solid used SUV that would be a good balance of miles, age and condition at a good price. He did not disappoint. He was able to put me into a great SUV (Saab 97X) that has all kinds of great features that I didn't think I could get for the money, plus a reasonable warranty that will cover it for the life of the loan. THEN I MESSED UP. Somehow, I think I must have hit the lights when I was messing around with things in my driveway and the battery died. I called the office and he immediately dispatched someone to come to my home with a new battery to make sure everything was tip-top shape. This is "going the extra mile" feeling is what I got all the way through my buying process with him. If you are looking for a deal and don't want to pay higher dealership prices, make the trip to New Kensington (I live in the city, so it was a trip but worth the time). He is trustworthy and will tell you exactly what you are getting, and then do whatever it takes to make sure you made a good investment even after you have pulled off the lot. Can't say enough good things.

They have quality automobiles and fair prices. I bought my car in about an hour. They treated us…read morewell and our family keeps coming back when we need a new vehicle.

Disappointed as I listened to not only Yelp but Shenango Motors FB page which said they were open…read moreuntil 3pm today; got there with an hour to spare and they are closed. Was interested in two cars but...well not sure I'll be back