Restaurants are easier to review. Is the food delicious? Is it fresh and fun? Clean? While…read moreimportance exists in offering insight and suggestion toward the goal of securing a great dining experience brimming with value and quality, it ain't life or death if it goes south. So, The Wildwood. Assisted living, Senior living (whatever we call it now) is a round the clock Groundhog Day quest to keep compromised geriatric residents alive and, well, thriving. This work is not for sissies. The average Target cashier makes more money. The office temp has better hours. The staff and management here at The Wildwood have choices to work where it is not life and death decisions. We have a loved one (LO) here and while there have been a few hiccups, each one was addressed and corrected. Our LO is always clean, always respected, always very well fed, always cared for and each person calls her by name with care....she matters. They have all the current systems in the apartments to keep your LO safe and stable. They endeavor this place feel like home...and it does! They don't take Medicare, so sadly I am sure that's why all the personal attention. But, if mom or grandad struggles at home and u can fund TW living...do it. The best move we made, hard as it was, was to move LO out of her beloved home....The Wildwood is the next best thing. They sure try and often succeed for delicious, fresh and fun and clean. In this business with underpaid caregivers and turnover the norm, that is good. So, it always comes down to people...and training. How much to invest in workers who turn over so quickly? The one area that is crucial where there is room for growth at TW is training care partners...and They do. Often. But they earn their 5 stars here not for perfection, but for their near perfect systems and oversights and management that keep LO safe as possible, well cared for and loved.

Very friendly staff and employees! Makes easy for families knowing their family member is in a…read morepositive, safe and fun environment!

Review of The Gardens Memory Care…read more Parent with a diagnosis of Dementia of Alzheimer's type was there just under 6 months when they requested we find another facility. This was due to increased falls and cognitive decline resulting in mobility issues. We were informed the facility was not staffed to provide walking assistance or wheelchair transfers. We were advised to apply to skilled nursing facilities, but several rejected our request since there are no health issues other than dementia that require skilled care. Administration promised to help find a new facility. However, it became apparent that their "help" was only sending out more referrals to other skilled nursing facilities with no regard to ratings or location. During this process, parent was suddenly moved to a different room with no prior notice. We expressed concerns that this was not in the best interest since we would be relocating to another facility soon. Our concerns were dismissed and the move occurred in less than an hour! This was a direct violation of patient rights of having a written notice before changing rooms or roommates. On the positive side, the CMTs and aides were extremely kind and attentive. These providers were expected to care for residents' needs, dispense medicines, unlock door for visitors, take phone calls, plate food that was sent from the Assisted Living side, serve meals, and clean up. Often there were only 2 people on the floor to do all of these tasks. Needless to say, there were times meals were late due to lack of help! Bottom line: This is Level 1 Memory Care, so as disease advances, they are not equipped to handle the decline. Administration talks a good talk, but it pretty much ends there. While we recognize this is a business, we believe better communication and understanding toward patient families are necessary. The staff members who care for residents are compassionate and positive. They bond with residents, and it is apparent they truly care about them. Staff deserves a 5-star rating, but the overall facility rating is lower due to administrative decisions.

I do not currently have a family member here, but was graciously afforded a tour today. It was a…read morevery clean and well laid out apartment complex with a nice common dining area, a nice library for the residents, a cute little Coke decorated ice cream dining area, and a nice common area inside for activities. I was very impressed and will definitely put this independent living home complex at the top of our family's list to consider and learn more about. Thank you to the associate that was so kind and gracious to show me around. This is such a big decision for a family to make and you sincerely made me feel that each resident is important there.

The whole experience was excellent! All our questions were answered and my parents were treated so…read morekindly.

Turners Rock is a truly outstanding senior living community! The building is modern--only about…read morefive years old--and offers independent living, assisted living, and memory care. Unlike many other senior communities, Turners Rock is bright, contemporary, and impeccably clean. The floor plans are especially impressive, with spacious layouts and large bedrooms--something you rarely find in other senior living options around Springfield. But what truly sets Turners Rock apart is the warm, welcoming community and the exceptional staff. Brad, the director, is friendly, responsive, and genuinely devoted to the residents. The activity director, Will, is absolutely PHENOMENAL--charming, personable, and hilarious! He constantly goes above and beyond to keep residents engaged and entertained. One creative example: he prints "funny money" with residents' photos that they earn at activities and spend at a monthly auction. The Turners Rock driver, Lezlie, is incredible--she takes my mom to doctor's appointments and has even taken her shopping at the mall. She always goes the extra mile (pun intended!). My mom loves the variety of activities , events, and outings that Will plans. There are about six activities each day--like exercise classes, trivia, book club, Bible study, bingo, Wheel of Fortune, bocce ball, movies, and more. Residents can also take the shuttle bus for picnics, plays, movies, and restaurant outings. The on-site restaurant is contemporary and open for dining between 7 a.m. and 7 p.m. (I believe). The servers know the residents by name and even remember many of their preferences. The menu offers plenty of options along with daily specials. Sometimes the chef even names dishes after residents, which is such a thoughtful touch. The desserts are always amazing, and family members often visit during meal times--just $7 for breakfast and $10 for lunch or dinner. My parents moved into the independent living section in October 2023. My dad later transitioned to the Memory Care Unit for a few months before he passed away. It was a huge relief for my mom to know he was safe and well cared for during that time. And he was just steps away, so my mom could easily visit him each day. I live in California and have stayed at Turners Rock seven times since my parents moved in. Knowing my mom is surrounded by friends and supported by such a compassionate, capable team brings me tremendous peace of mind. I'm so grateful to everyone at Turners Rock. 10/10 recommend!

Service has been fantastic. The ladies are professional, caring, and precise. Highly recommend this…read morecompany!!!

Wonderful company to work for, would highly recommend this place for anyone looking for care for…read moretheir loved ones in the comfort of their own home.

My father was a resident in the Maple Wood Alzheimer's Special Care facility for the last five…read moremonths of his life. This facility was absolutely wonderful for him! He had previously spent a few weeks in a different high quality nursing home, but he did terribly there due to his desire to constantly be on the move and becoming overstimulated by the noise and activity. He actually was expelled from that facility due to his restlessness and interference with other residents - such as going into their rooms and bothering them. Since all of the patients in Maple Wood suffer from similar cognitive limitations, his behavior was not as disturbing to the other residents and he enjoyed the quieter environment. He loved to walk the hallways and could stop and sit in readily available and comfortable seating. [By regulation, chairs are not allowed in the hallways of most nursing homes.] The staff were WONDERFUL. They obviously cared for dad and did their best to keep him nicely dressed and groomed - which was not easy due to his resistance to "help" and his penchant for "borrowing" other peoples belongings. The food was also wonderful, which resulted in his gaining weight (he had been anorexic) shortly after moving in. When dad began his terminal decline, the administration and staff gave us the opportunity of involving hospice and he passed away peacefully in his room with family members at his side. I never fully relaxed prior to dad's living at Maple Wood. I always had concern in the back of my mind that he would get himself into some sort of trouble and would either harm himself (accidently) or that I or my sister would have to drop everything and run to his rescue. Once dad had moved to Maple Wood, I was able to fully relax when I was away from him, as I knew he was safe and being cared for better than I could!

From the owner: Gracious living specially designed for Alzheimer's and Dementia Care in a warm, caring environmentread more

It's a big sham. They're only after money and whatever it takes to get it. All of it they can get…read morewith their grubby little sausage fingers. You pick this place, you better have more money than brains. I laughed and joked with the people in those photos. They're good people. I hope they don't pass before their lease is up, because they require a thirty day notice. Yes they do. I was forced to add that star.

Everyone is so friendly here. They were so kind and caring in a time when Grandma needed…read morereassurance and assistance.

We just put my granny in here and we love it so far. They feed her good and the place is clean and…read moresmells nice. They are a little short staffed though

From the owner: When the demands of living in your home require more than you're willing and able to give on your…read moreown, you'll find a welcome home here at Maple Tree Terrace. Maple Tree Terrace is located on Clinton Street in beautiful Carthage, MO, just minutes away from McCune Brooks Hospital. Located in the heart of Southwest Missouri, Carthage offers exceptional educational facilities, a low crime rate, affordable cost of living and plenty of community activities. Carthage, America's Maple Leaf City, is also known for its beautiful fall colors and rich Civil War history. Maple Tree Terrace is an energetic community with a variety of activities offered to their residents. We are a community where Hometown Hospitality is the way of life. We pride ourselves in providing excellent care in an intimate setting by well trained caring staff; that allows our residents to thrive. Our personal assistants provide what you need when you need it. Our licensed nurse and certified medication aides get to know our residents like family - with all of their unique needs and preferences - it's like home. Dining is such a focal point of our residents' day. The community features "The Terrace Grill" where residents enjoy restaurant -style dining prepared by the facility Chef. It starts with an open breakfast - with eggs just the way you like them. We accommodate our early risers ready for toast and coffee as well as those who can't start the day without a big hot breakfast...