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    Oak Street Health

    3.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    3 months ago

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    Mid America Internal Medicine

    Mid America Internal Medicine

    2.3(3 reviews)
    1.7 mi

    Only feel right giving it 1 star because of the nurses there. My dealings with Dr. Purcell were…read moremet with a great amount of frustration. She seemed to make decisions based on her mood at the time. She'd put me on something then get upset when or if it didn't work. The first time I saw her she tried to give me Xanax. I told her I didn't want to get on things like that and would try to fix it naturally. The same year she attempts to make me out to be a drug addict because I preferred 1 sleep medication over another.. I went in for a constant headaches and she wouldn't let me explain what was happening, just told me it was because of my sleep (which I later found out it wasn't). She put me on 2 different types of medicine for a sleeping issues I was having and decided to not prescribe both when I told her only 1 worked. told me to go see a specialist. She either does things out of spite or she is an awful doctor. With all her accolades, I'd say she is spiteful. Much like how she had my phone number to give to a collections company for a $25 bill, but didn't have it to call me and tell me there was a balance due to her clinic... once again, either extremely dense or spiteful - you be the judge.

    Dr. Purcell is an amazing Dr. She has always listened to me and not hastily made a diagnosis based…read moreupon commonality and assumption. She has a great bedside manner as does her staff. I wouldn't imagine going anywhere else.

    Stephanie P Swords, DO

    Stephanie P Swords, DO

    3.0(2 reviews)
    1.7 mi

    I got new insurance this year & had to switch all my Drs to Sant Lukes Network. I'm so happy I…read morefound Dr. Swords. Switching pcps can be nerve wracking, but she made the process easy. I was nervous upon meeting her, but she's so easy to talk to & made me very comfortable when I established care. She helped me get all my records transferred in the easiest way possible. She also works with me on the cheapest way to keep me healthy and still do my preventative care without it completely breaking my bank account since my insurance only covers certain things. Lol Dr. Swords even refilled my medications until I got established with my other doctors at Saint Luke's. I live between two different states and she works with me on sending medications to the pharmacy wherever I'm at as well as having flexible scheduling with all of my traveling. It's obvious Dr. Swords cares about her patients a lot. So happy to have her as my primary care provider.

    93 year old mother was at Dr. Swords office yesterday, September 23rd, 2020, for minor examination…read more She was put into exam room and ignored there for over an hour. She finally had to climb down from the exam table and walk out into the hallway to find help as the staff totally ignored her. She had to interrupt the staffs' loud BS session in order to get help. My mother complained to Nurse Practitioner about having to sit on exam table for an hour and was told that she didn't have to sit there as she could have sat in the chair while waiting. To repeat, she's 93 years old and the staff should have attended her and offered to help her climb down in order to protect the doctor's liability. If she had fallen there would definitely have been a lawsuit! This is the final straw for my mother's time with Dr. Swords as there is ALWAYS some kind of problem and things are never quite right when trying to get health care through Dr. Swords. Both my mother and wife are Dr. Swords' patients and we will be leaving this St. Lukes practice and taking our great medical insurance back to HCA doctors. DO NOT go to Dr. Swords or St. Lukes health system if you expect good care!

    Oak Street Health - familydr - Updated September 2026

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