We made a reservation for this property by calling the Cobblestone's Wyoming telephone number…read more Unbeknownst to us, our call was routed to a 3rd party reservation firm and they made the reservation. They also billed us for the room that day. That should have been a red flag. I let that item of note go as we were told that a cancellation was available if needed. Sadly, they did not share the details of what would occur with the cancellation if it was needed. Due to an illness, we called the hotel to cancel our reservation some 36 hours out. The hotel clerk told us that they could not cancel this because they did not make the reservation. Instead, they referred us to another vendor. After wading through the many menu options and a wait on hold (what a treat that is!), it was explained that this vendor also did not know anything about our reservation and we were referred back to the hotel. Sounds like a Catch 22 or a nightmare, doesn't t? I found a number on my AMEX Card statement for the reservation firm who billed us and called them. They were able to cancel the reservation, sadly with only the taxes being refunded. One nights stay was held back as a cancellation penalty. We were penalized for simply cancelling. I could understand that policy of we cancelled the "day of", but 36 hours out? Please!!! It was explained to me that that is their policy, not a policy that was fully explained to me at the time of the reservation. They have a policy and so do i! My policy is to let people know about this scam. As of this posting, that is where it stands. DO NOT, I REPEAT DO NOT CALL THE HOTEL FOR A RESERVATION. IT IS A RIPOFF!! A TENT OR A TIPI WOULD BE A BETTER CHOICE!!

1.A/C was perfect and responsive to setpoints 2.Pillows were…read moreair soft comfortable 3.King Size great suits 6'4" me. 4.Fridge set perfect to fast chill beers 5. Staff helpful and always smiling & responsive 6. Beautiful setting & surroundings 7. Wi-Fi fast & super responsive. Never a lag. 8.Close enough to town but far away enough to be quiet.

The room was exceptional, clean and very spacious. The breakfast was amazing. The service was…read moreexceptional as well. Tina and JP did an exceptional job making sure everything was OK.

The staff was very welcoming and personable. They get to know their customers and are very helpful…read more Breakfast is complimentary and generally consists of a variety of letters, sausage, pancakes, and assorted packaged goods that contain no dyes or additives. I tried the banana chocolate bread and it was pretty good. They offer juice and coffee as well as yogurts and fruits. One night, I went to grab a quick bite from their "pantry", which would have cost me $8. An employee pointed out that dinner was also available for free. The hotel had a nice spread of sloppy joes, various chips and desserts, soda, beer and wine. My room was clean. The staff decided not to clean the room but was running late and so they didn't even get to cleaning rooms on my floor until about 6pm. They're a bit insistent on not performing extra cleanings if they don't have to. When I checked out, I saw a mouse run into the supply closet. Considering this is an area with lots of fields of grass, I can see why this might be a thing but I did notify the front desk so they could address it promptly.

Nice room, friendly staff; good breakfast…read more - - - - - - - - May, 2025 Visit My wonderful wife and I were able to enjoy a getaway weekend, with a visit to Devils Tower, WY; we flew through Denver and drove to NE Wyoming. The last trip we stayed in Cheyenne and had a nice visit; this time, we wanted to get a bit further north before stopping for the night, and Torrington is a good location; our flight was late, so we arrived just before midnight, quite tired, and the staff had us in our room within 2-3 minutes of walking in the front door - appreciated as we were asleep within minutes. The room was nice, the night and morning staff friendly, and the breakfast a good way to start the day. While we didn't get a change to use them, they have a pool and exercise room. The views from the parking lot are expansive in this beautiful, open country. The Holiday Inn is located around 20-30 minute from Scotts Bluff National Monument - we recommend a visit and recommend staying at the Holiday Inn when you visit Scotts Bluff. Thanks you, Holiday Inn Express team! ----- ----- -----

Absolutely the best Holiday Inn Express that we've stayed at during our 2-week trip (that we are…read morestill, on winding thru the southwest U.S.). The staff were all nice and helpful. The property was updated in July and it is beautiful and CLEAN. The beds were comfortable, shower very nice, breakfast good. Overall, a great stay!

Beautiful restaurant located on the Main Street of downtown. Impeccable service. Salad was light…read moreand refreshing with a French vinaigrette that's slightly sweet with the perfect balance. Comes with free popcorn as appetizer for every table which my kids devoured !

From the moment we arrived at the property, the exterior of the building took our breath away--its…read morehistoric architecture is truly stunning. The suites are located on the third floor, each beautifully labeled with unique names and secured with key code entries. My son and I each had our own room--I stayed in The Abbott, and he stayed in The Marguerite. The newly renovated interiors exceeded all expectations. Each suite had its own distinct style and charm, with luxurious, high-end finishes that made them feel truly special. I was so impressed that I immediately filmed both rooms and sent the videos to my husband--I just couldn't wait to share the experience with him. The photo I've included in this post is of The Marguerite, my son's room.

Hotel was clean, staff was kind and breakfast was decent. If you get room 318 ask for a different…read moreroom. Something was very loud and caused the whole room to shake at night. I think it's right next to the mechanics of the hotel. That was our only issue but it was a big issue.

I am writing to formally report a concerning incident involving discrimination against my service…read moreanimal that occurred during my stay at the Fairfield Inn and Suites by Marriott Scottsbluff, located at 902 Winter Creek Drive, Scottsbluff, NE 69361. On 05/05/25, while I was seated in the dining area where I had been for several hours, a staff member approached me during breakfast service and asked me to leave the area with my task-trained service dog. When I inquired about where I should eat instead, I was directed to either sit in the lobby seating area or at the business center. This occurred despite my having previously explained--both at check-in and again during this incident--that my animal is a service dog, not a pet. The staff member claimed that my removal from the dining area was "for the other guests" and referenced a document I had signed at check-in. However, the document in question pertains to pets, not service animals, which are protected under the Americans with Disabilities Act (ADA). Throughout my time in the dining area, my service dog was properly positioned under the table and out of the way, as required by proper service animal handling protocols. This incident was not only extremely embarrassing, as I was forced to gather my belongings and relocate in front of other guests, but it also represents a violation of my rights under the ADA. According to the ADA, businesses that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go. I filed a complaint with corporate. When corporate called the hotel, the staff reported that I carried my dog through the food line. My dog is a 50-pound Staffordshire mix. Sincerely,

A simple, clean, comfortable hotel room. We loved our stay here. We were just in town for a night…read moreand wanted an affordable but comfortable room. America's Best Value Inn was just right. Not fancy, but it was clean and the staff was friendly. The price was reasonable. The room was spacious, and the breakfast was just enough. We didn't use the pool, but I checked it out. A very clean area. We'll definitely be staying here next time we're in town.

Simple Hotel. It's pretty homey, it's got a weird atmosphere but I like it. Smelled weird though,…read moreand you might wanna ahead to get the air going if you want your room to be cool when you get there. It Gets the job done at the least.

I spent over 6 months staying at this location. I found it very comfortable and there were very few…read moreissues. The owners are warm and friendly, they treated me and my crew more like family than paying customers. This is the best small hotel/inn that I have stayed in yet. You definitely get your money's worth staying here.

Got stuck in Bridgeport because of a blizzard. Anyway, after spending the night there, our vehicle…read morehad difficulties starting. The hotel staff was very understanding of the situation, and one of them actually stood outside in the cold and got our vehicle going! The rooms are basic but very reasonably priced. Very grateful for all they did for us!

Do NOT stay here. No elevator. AC was weak an ineffectual, had to get get toilet paper from the…read morefront desk. Staff was awesome and the only redeeming feature. AND they put a pending hold on your bank account for what appears to be 2x the room charge. I stayed 7/15 pd in full 7/16 (charge cleared my bank) and the $305 hold doesn't expire until 7/19. Total bullshit.

Very nice hotel. Staff was accommodating, helpful and cheery. Rooms were amazing; king size…read morebed/comforter very comfortable.

Stayed here from 2/14/15-2/16/15 when I was in town for my friend's wedding. Great place, front…read moredesk staff was very nice and accommodating. Rooms were clean and stocked. Well ventilated and temperature regulation was on point (was about 24 degrees outside). Room on the third floor came with a mini fridge and microwave. They have a small snack/pantry area stocked down in the lobby with some necessities. Didn't grab breakfast but it smelled good. Conference center where the wedding was at was really nice, lots of room. Great place, definitely recommend staying here.

The hotel was fine. Nothing impressive but a roof over my head. Nevertheless, if you do choose to…read morestay here -- only sleep on the top level. Otherwise it will sound like a herd of elephants during all times of the day and into the night. I don't think I have ever slept worse in my life.

Paid just a bit over 50 bucks for a room for 2 people, wow was this a good deal for the money!…read moreEverything clean and functional, no complaints. Close to restaurants, stores, and scenic Scottsbluff Nat'l Monument, of Oregon Trail fame, is just several miles away.

Got a great deal for 3 people traveling, with 2 beds plus a pull-out couch in our room. Staff were…read morefriendly and helpful, and toiletries were well-stocked. Room was clean. Wifi worked without a hitch. A/C unit was not too loud and kept the room cool. A hidden gem on our road trip for a great value.