I have been with this state farm for over a month. They take my money and to date i have not…read morerecieved my policy or a proof of insurance for my vehical. I called them twice and they say its been mailed???

I'm insured with Jason and he is a great agent to start with. Good rates and does his best to work…read morewith you. Unfortunately after I asked him about State Farm sponsoring a organization that educates underage children about sexual identity. I am treated as an outsider for not agreeing with State Farm decision. Unfortunately they rather loose a customer than work with them. Good rates, bad intentions.

Absolutely awful! I was in a car accident and these ppl have made it a nightmare to get my medical…read morebills paid and prescriptions! Cameron Bartlett out of Lansing has no idea how to do his job and I'm the one suffering for it. Same goes for Noah Gale. Noah totaled my car when the body shop said it was reparable, and are giving me HALF of what my car is worth! I was suppose to get wage reimbursement, but haven't seen a penny. I was told the check was in the mail. A week ago!! The prescription card is a joke since it takes at least 24 hours to get "approval". And the local agent in Whitehall is a joke. Larry has been NO help at all despite my numerous attempts to get him to help me. I'm telling everyone I know how badly I've been treated and insist this is the worst insurance company to use. I have no choice but to hire an attorney and sue.

I'm sure you know how frustrating it can be to file an insurance claim, and the employees at this…read morebranch have made it incredibly easy and stress-free. The agent who was helping me is named Kelly, and I highly suggest that you speak with her if you need help. My claim was very different since I was filing a claim against someone who is insured by Auto Owners and I'm from out of state. As different as this case is, Kelly and Lisa have been extremely helpful in explaining what should be done and what they can do about it. I thought I would have to battle this out since seriously, NO ONE has a good experience with insurance companies, but this branch is definitely one of the best! Thank you Kelly and Lisa!

I MISS Shoreline Insurance…read more I had Josh Silvas as an insurance agent when I owned my own business from 2007-2011. They are great with working with small companies, individuals, and if I ever need insurance in the future, I'll DEFINITELY be giving Josh a call!

My insurance agent went above and beyond my expectations. Everything was completed in a timely…read moremanner and without any issues. Plus, they saved money!!

Worst bank ever! They charged me $3 every time I used my debit card because they are incompetent…read moreand when I confronted them about why they didn't notice this they told me they can't monitor their accounts. Isn't that your job?!?! They are not to be trusted with your money.

I am so disappointed in this credit union. After taking my payments out on Friday like they should…read morehave, they took them out on again on Monday. After two calls they still haven't returned my money. Will never use them again for a loan!

These folks could not be any nicer. Thanks, Dan for staying. I'll be back for that $.07. JK! So…read moreappreciate you and Stacie (sp?)

Seriously, these folks are the BEST in banking! Jackie (Holland) and Getty (SL Mgr) have both gone…read moreout of they're way to help me on more than one occasion. Being able tlo use my debit card in 5/3 banks ATMs is a huge perk. Also, i found out recently that when I move across State, I can use other CUs that partner with AAC. How totally convenient! Nothing but compliments for the staff.

Worst customer service EVER!!! Trying to help a family member, who works 10 hour shifts and cannot…read morecall, and I was hung up on! Just ridiculous!! The woman on the phone kept speaking to me as if I was a child and she sounded completely fake and went back on her words like 3x! NEVER USE THIS LOCATION!

I have been insured at this location for many years. Great customer service that goes above and…read morebeyond every time. Highly recommended.