Was just a bad experience due to the fact that the staff were really rude and mistreating to me…read moreexpected better but ended up getting bad faces thrown at me

They were really good and take good care of there patient. And my mom loved it there.read more

From the owner: We are a diagnostic imaging center using a Wide Bore Siemens Esprit 1.5 Tesla MRIread more

I called multiple times over the course of two hours. Each time, someone would answer, place me on…read morehold, and after several minutes the system would disconnect the call. This happened repeatedly, making it impossible to get assistance. Because of this experience, I chose to go to a stick with Henry Ford. Reliable communication is essential, and if answering the phone is too difficult how can they handle complex medical systems and imaging? My assumption is they can't.

My Dad needed a brain MRI and he is claustrophobic. Olga made him feel comfortable and calm…read more Appreciate her patience and attentiveness.

Excellent experience! Staff is friendly and explained everything ahead of time. No question…read moreunanswered. Spotless interior. Highly recommend for claustrophobia.

Friendly staff, no wait time explained things thoroughly. I…read morewould definitely recommend this location

June 30, 2023 - Friday…read more Review #436 I was referred by My family physician Dr. Kavanaugh to have several Ex-Rays completed at this Henry Ford Medical Center on 4-19-2023. This Henry Ford Medical Center offers many health services, procedures and testing based on providers and appointments available. The environment was comforting and welcoming when I saw the receptionist to check in. After waiting 5 minutes in lobby I was then escorted to Imaging Department and known as Ex-Ray. I've attached Photos of the Imaging areas and how my appointment went about which was at 4pm. The technician Jeff was kind and explained the steps and time frame for the many ex-rays that my doctor requested. He was knowledgeable too when it came to positioning my hands and fingers correctly on the glass for the proper Ex-rays. No paper referral was needed since she sent the forms by email to this department at my convenience too. This facility is clean and offers masks after entering the automatic doors for germ protection of for those who have not been vaccinated for COVID. Request an appointment with any of the providers listed on the sign upon entering. A Patient can reserve a spot in line as well for Walk-In Lab Services. Hours: Monday, Tuesday, Wednesday 7:00 AM - 8:00 PM Thursday and Friday 7:00 AM - 5:00 PM Closed Saturday and Sunday Address 14500 Hall Rd. Sterling Heights, MI. 48313 Phone: (586) 247-2700 So my total time walking in, waiting my turn to when I was finished with my Ex-Rays was a satisfactory and pleasant 30 minutes. My test results were emailed and available to view through the "My Chart" App connected to my medical file and doctor with Henry Ford Health. I recommend this facility for the many health services that it offers including Blood Testing Lab, Imaging, Radiology and there's a Pharmacy inside too. Karen N. SpecialK

Worst Dr ever. No bedside manners and his medical skills were subpar at best. Never returning…read more Avoid Dr. Rios at all costs.

I went there for my DOT exam. I made a mistake on the form but Dominique was very cool about it…read more Other than that, they were all friendly, assuring and profissonal. Highly recommended truly.

Staff is great and helpful. I send my whole family here for care. They were friendly, and the…read moreweight was not very long.

I have had to call several times and leave messages and no one returns my call after 3 days. So I…read moreneed to look elsewhere. Unprofessional after 3 days to not get a call.

So, I messed up my back somehow and my Dr. recommended I get an MRI so I could better understand…read morewhat's going on with it. After calling around to a few places, I decided to come here, and I'm really glad I did! This specific MRI is mobile! It's parked outside and about the size of a semi truck. Well, it is a semi truck, but it's converted, so its huge. There's also a lobby where you go to check in and fill out paperwork with the lady behind the counter. She was super nice, and I was able to actually print the paperwork off their website. That saved me at least a good 15 minutes. I only had to sign on additional document when I got there, so I was ready to go. After a few minutes of waiting, a really nice man came out and called my name. He was SO COOL. He took me out to the machine and we went up on the ramp inside the truck. He opened the door (it looked like a garage door) and there was a little office with all kinds of equipment in it! It was just like a doctors office. I love it! He talked me through what to expect and I had to take off my jewelry, and a few other things. After a few questions and answers, off to the machine! He whipped out the bed and said that it's A) going to make a ton of noise, and most importantly, B) Don't move! I also got to listen to the radio through headphones while I was there. They also have a curtain area if you need to do a quick change. It's not huge, but if you need a private second like I did, it is there. I will say, the machine is super loud, and I could hear it imaging even with the headphones on. The radio wasn't super good, it sounded more like an AM radio. The noise didn't bother me, and the music was a super nice touch. I also had pillows for my head and underneath my knees, which made it slightly more comfortable. Overall, I really actually enjoyed my time here. Kudos to the two guys working the machine, they really did a super job. Warm, friendly and made my day. The whole thing took a little over 30 minutes or so. It flew by, and I was done before I thought I was going to be. Thank you Oakland MRI. Your staff is wonderful and I will recommend you to my friends. Cool beans!