I have been very wary of the medical profession for a very long time. As individual people, doctors…read moreare fine, but I've had quite a few problems with doctors AS doctors -- including when I worked in an OB/GYN office. I've found them to be arrogant, to make me feel judged, and some have just not known what they were doing. Because of this, I have avoided going to doctors for years, going only to urgent care when absolutely necessary. But, I needed a prescription refill and there was not another way for me to get it, other than to go to a regular medical doctor. Dr. Lerner is the doctor my sister and nephew go to, and I've always preferred going to "known" entities. So, I sucked up my courage and made an appointment. The first thing I liked it is that she is a D.O. To me, that means that she cares about the "whole" person and not just specialization. The second thing is that hers is a family practice; I rather loved that the first thing I saw when I walked into her office was a teddy bear. I've always felt I'd do better if, even at my age, I could go to a pediatrician because they understand the fear and apprehension. I also liked that, with the sole exception of Dr. Lerner, nobody wore a white coat. And, the office did not have that antiseptic smell that so many offices have. Contrary to what others here have said, I did not find her staff to be difficult. Everyone was very friendly, quick to make a joke and (try to) put me at ease. Dr. Lerner herself is very personable. She has a wonderful manner and put me at as much ease as I could be in that situation. I noticed and liked that, contrary to most doctors, she did not stand over me while talking, but rather, took a chair that was actually lower than where I was sitting. For those who know about psychology, that speaks VOLUMES about how she views her patients. After my initial appointment a month ago, I had to go back for a consultation. Except for being weighed (which I HATE!), it was *almost* a pleasant experience; while explaining what the situation was, Dr. Lerner was very conversational. She smiled, seemed to be of good humor and was genuinely interested. I left the office thinking that she's actually very sweet, and that if she weren't my doctor and we'd met in a different place, we could be friends.

Been a patient of Dr. Lerner for about 8 years. She has been great, but lately seems one of her…read moreemployees was rude, had a serious attitude when I called about a procedure.

My experience with Megan Oxley is that she uses her interpersonal charm to connect to her patients,…read morecreating an illusion that she is helping them. patients who are vulnerable to begin with get manipulated into craving her "care" and personal attention, while in truth she is using them to make thousands of dollars off the drugs she sells. I wish I had the energy and resources to expose her, in order protect future patients suffering from depression.

I wanted to update my current review. Doctor Megan oxley has been helped I'm helping me and I am…read moreone of her original clients. Which is an honor. Ryan the officer secretary is the sweetest man I've ever met in my life.. I want to mention in this review that they have another location!!!!! in Ann Arbor!!!! Not only do they offer infusions, but the Dr will sit with you and help understand what relief you need, Depression, PTSD, Pain, Axiety, trama, and out of all the therapy, psychological and neurological specialist i have seen... Dr. Oxley has been the ONLY DR. WHO H HELPED ME. MORE PEOPLE NEED TO KNOW ABOUT THIS MIRACLE!!!! THEY EVEN OFFER FREE THERAPY AMD GROUP SUPPORT. You know a doctor is good when they recommend other doctors to help with your specific needs. I literally carry her business cards in my wallet at ALL TIMES because all I want to do is help people. And nobody knows about this miracle treatment and if more people knew about it we would have so much less drug addiction depression suicide and people would have an opportunity to enjoy life again. Also I wanna mention if you say TIFFANY MCCABE REFERRED YOU.... You will get a HUGE DISCOUNT!

Dr. Malik (female) has excellent bedside manner; however, the office staff SUCKS!…read more I literally had to go through hell and high water to obtain an orthopedic referral for my daughter. As if I wasn't stressed enough! 1/14/2019 - I called the office to request a pediatric ortho referral for my daughter. I gave the receptionist the information that she requested and she said that she would request the referral. 1/17/2019- I called the office for a follow-up. The referral had not been submitted. The receptionist gives me 2 numbers to call (they did not do that initially) for make an ortho appointment for my daughter. 1/18/2019- I call back with the appointment info and the receptionist says that the referral will be completed "that day". 1/23/2019-Day of the ortho appointment. Arrived at the ortho appointment and the receptionist informs me that they have not received the referral and my daughter cannot be seen until they receive it. Called Dr. Malik's office and the receptionist tells me that the ortho office "can pull the referral from the TRICARE" site. WHAT KIND OF CUSTOMER SERVICE IS THIS? I told her to fax the referral to the ortho office and that I wanted to speak to an office manager, as my experience trying to get this referral has been COMPLETE HELL. She tells me that the office manager is not available and takes a message. It's been almost 2 weeks since I've left that message and I have yet to be contacted. Do I have your attention now?

Great doctors, mr malik and mrs malik are always available in person, on the phone, in emergency,…read moreor in the clinic, i have been coming here for more than 3 yrs, and i have always left satisfied with all my question answered.

expecting professional and respectful communication, but my experience was disappointing. When I…read morereached out with questions, the response I received was defensive, dismissive, and even personal. Instead of addressing my concerns, I was told to "go somewhere else," which felt disrespectful and unprofessional. While I understand that misunderstandings happen, patient communication should always be courteous and helpful. I hope the office takes this feedback seriously and works on treating patients with respect.

This whole place is horrible! The staff is rude and does not listen to a word you say. Every time I…read morehave to talk to them, I have to start all over with why I am there. The conditions of the office are horrendous and disgusting! The wait time is horrible! I am not sure why they make appointments at this point. I only came here because my family Dr referred me. I am now changing the family Dr as well. Would not recommend if this was the only place around!!!

The level of professionalism was off big time! I seen Dr. Sripada once. He spent more time giving…read morehis personal situations & experiences than listening to me and MY issues. It's very disheartening for people that are struggling with any medical issues, especially these days, lack of medical insurance, quality of care.

i had hand surgery. I was very impressed with the care i was given. My care Team Carmen, Rebecca,…read morePriscilla, Miss Lena and Maddie. you ladies rock. My anesthesiologist was amazing would recommend them to anyone. thanks to all of you. Lori Crabb

The best urgent care experience I've had! The front desk worker was kind and patient, she was very…read moreunderstanding and help meet my needs. The waiting room was clean and comfortable. The doctor was also kind and welcoming, it felt like she genuinely cared about my pain. Ultimately I would recommend and will be going back!

I have been here 2 times in the last couple years. I don't get sick often which is why I've only…read morebeen twice-I really like it here. The first time I was here I didn't have insurance and they discussed cost with me before treatment. The prices are reasonable and they only did necessary tests. Today's visit I had insurance but again they let me know the costs before treatment. The staff is friendly, through and knowledgeable. I reserved an appointment time online and I was in and out within 30 min. After filling out paperwork I only waited about 5-10 min before being seen. This is definitely my go to Urgent Care. I won't be going anywhere else as long as they are open!

Love this place! The staff is super friendly and they always try to accommodate with scheduling…read more When I call to even just ask a question, the nurse on the phone takes her time and answers all of my questions. Dr. Peltz is an amazing Dr. She takes her time, gets to know both the parents and children, and takes her time to explain things.

Rude staff. Tried to strong arm me into paying a bill thar my ex was responsible for. Threatened to…read moreput my name on the collections letter even though my ex claimed full responsibility for it.