I was admitted to St. John on the upcoming coldest and bad weather days in January 2026. I was on…read morethe second floor, which I found they had boiler problems. My first night I was cold and freezing, around midnight I call for the CNA, when she came she had a heater in her hand. I had to have a heater in my room to keep warm. Besides that as for as my care was still top level. I even like the doctor team, they was so nice to me and they seem so concerned about my care. The night I was admitted I hadn't anything to eat all day, the kitchen was closed but the aid gave me some graham crackers and she wasn't stingy with them, she gave me like 12 of them to satisfy me till morning. I was very impressed with their ordering system where you can order your food through an app on your phone, and you put in your times for each meal. Everything was perfect plus they said it was chef prepared, it went way beyond what I expected. Every meal was good. I have pics to show. I was being prepared to go to a therapy place, this was the first time I ever prayed to God to let my insurance authorize it 3 days later , so I could get a breakfast omelet before I leave I have never wanted to stay in the hospital but I prayed and he granted, in actual my insurance didn't approve til four days later.

Currently in triage and everyone is acting like it's a party. Barely any of the patients are being…read moreseen because the employees are walking around dropping the f-bomb. So unprofessional. How can sick people get better when it's a frat party

I was billed twice for co-pay of $200 (total of $400) due to a return visit to the ER. Despite the…read morefact that the 1st doctor (Dr. Clark) sent me home with the same symptoms, despite the fact that I returned within 24 hrs, despite the fact that staff did not charge and indicated I would not be charged a co-pay the 2nd time around, .... I was later billed the 2nd co-pay. When I disputed the 2nd charge through patient relations, the case was investigated and sent to the same doctor (Dr. Clark) who mistreated my headache in the 1st place! The incompetency, the conflict of interest, lack of transparency in billing policy, but worst of all? THE GREED on the part of Dr. Clark and this hospital. This is why hard-working Americans are incredibly frustrated with the health care in this country. It is not all the insurance companies. In this case, it is the hospital. Shame on you Corewell Grosse Pointe.

I been coming to Beaumont, which was Bon Secour Hospital till now it's Corewell Beaumont Hospital…read morefor years because my doctor is part of staff there. Depending on what's going on in the city, I never had to wait in ER. I saw Er Doctor, blood drawn and test done within an hour of being there. All the doctors I came in contact with was good , but of course they were at the behest of my PCP. I came here because I had an infection and while I was here getting antibiotics and treatment, I caught Covid here, but they took really care of me. One of their big issues is they don't want you in pain while you're there, so their pain management care is good at giving you what you need to make sure in you're recovery that you be comfortable. Now they make sure they bill you, I received emails letting me know what my cost owed after billing my insurance. Their food program is good as hospital food is, also they're on the " call and order". Your food and they prepare it and bring it to your room within 45 minutes. All of the food service employees are so nice and when they bring your food, they make sure to put it on the table and setting you up to eat. Only problem I had and it's not the food service fought, if you are very out of it, calling to order your food is quite forgetting if you're feeling bad trying to recover. As for as everything else they did their job and I didn't have a bad experience except for getting Covid while I was trying to recover.

This is Psych Hospital--expect: No cosistency, each staff…read morehas different expectations for patients, and especially consider when you arrive (generally traumatized) NOTHING is explained to you. You are expect to 'follow others'. If you ask the staff how do I know who to contact for what? who is SW? It takes forever to get info. Absolutely no way to get exercise; if you want to walk the halls, it's only about 30 yard. Often were out of tops/lotion....basic needs.

I would not send a friend or a family member to this place. If you have a child and need an…read moreinpatient psychiatric hospital, do NOT even consider this hospital! The care is horrible and there are other hospitals that give better care and are safer for your child.

Made an appt for 9:25 AM on a Sunday for extremely sore throat after daughter tested positive for…read morestrep just a few days prior. Waited over 40 mins to be seen past appt time. Just one other person in the waiting room who came in after us. Been here an hour and 10 mins and counting and now waiting on paperwork. Much better urgent cares in GP that respect appt times.

This is easily the worst Beaumont urgent care of them all. The staff is rude and interruptive, and…read morethe staff there seem so uninterested and absent minded that I'm not even sure they have a clue what they are doing. I have never walked out of urgent cares more than this one. If I could give -100 stars I would.

Waited in emergency for 5 hours. Doctors at desk talking about houses and their preferences. I go…read moreto desk, and us totally ignored. I am nothing but an insurance card to them. No soul, just use for emergencies

I went to Providence on Mack and Moross with an obvious emergency that I could identify and…read moreexplain. They took vitals and blood and sent me to the waiting room where l laid on a hard bench surrounded by kids with the flu. I left after an hour, needing a bed. Next day l went to Beaumont Grosse Pointe and was immediately taken to surgery. Never go to St. John's, they consider you an ignorant waste of time. It is less care than you get at a 24 hour clinic.

I received excellent care at this facility. The staff were professional and kind. The doctor…read morediagnosed my illness that other doctors could not pinpoint.

Customer service and wait time was great. Thank you I went there on my lunch and was in and out in…read moreno time

Knee replacement surgery Dr North and the total surgical…read morestaff were amazing. Excellent follow up & truthful regarding pain for first 4 weeks... only on day 10 though‍

Iwant to thank everyone at Vanelslander they went above n beyond to help me .... Dr. Lehman was a…read moretrue caring dr. n friend ty all so very much ... SIS

This is one place I don't wanna be the duchess :( But I have been coming to this facility for at…read moreleast 15 years.. I love with all my heart Dr. Lehman he's awesome! He has guided me over the years on my blood and other medical issues. They have all you need here from nutritionists, to yoga, to group support groups. From cancer to hematology issues in my opinion they ARE the BEST not only in the state of Michigan but the Mid-West!!

Went there from urgent care to get a ct scan and was there 7 1/2 hrs! That is totally unacceptable…read more Also the bathrooms were dirty. Urine on the floor (in more than 1 bathroom) that didn't look like it had been cleaned in a while. Step it up henry ford. You are not any better than when ascension owned it.

Family dr and care is amazing. Been with the practice over 26 yrs and have never waived in my trust…read moreof their faith in the medical profession- as I'm a medical professional also