Excellent and skilled ophthalmologist but extremely long waiting room wait. Waiting room full of…read morepatients yet only two physicians on site. The practice's schedulers need to do way, way better!!

Best place in Cleveland!! Hands down! Everyone is extremely helpful. Never had a issue and been…read moregoing for years! Thanks Jason Owens

He's great. I've seen him for a few years. Very personal and thorough with the exam. I'd recommend…read morehim to friends and family.

They take several different kinds of insurance including mine. All I had was a copay. I had been…read moregoing for a few years to get my contacts and glasses. When it was finally time to get lasik. The referral was quick and easy and the surgery was a complete success. The only problem is now I don't have any reason to come back.

I have bad eyes so it takes some time for me to get used to new glasses. Even then, what I think is…read morein focus at first turns out not so much later. The friendly folks changed my lenses for me not once or twice but three times due to my inability to see well. Couldn't be more friendly and helpful every time I stopped in to get new lenses and truly wanted to make me happy. Dr. Richt really cares about your eyesight and will spend as much time as need to make sure you understand and are happy with the visit. When my wife went for her exam, he told her there was no change to her eyesight and she didn't need to purchase any glasses this year. When was the last time someone honestly told you not to spend money on something you don't need? Great doctor, friendly folks, terrific service.

I see Dr. Bencho and the team at Eyear once every few years. They are always so nice and helpful,…read moreand I actually enjoy chatting with them, too.

The staff was nice did not forced me to my reading glasses. They were not honest about the…read morepricing. I've paid more than what they said I was going to have to.

For years I have traveled 30 mins to specifically go to this location because of the staff. Within…read morethe last 2 weeks, I've realized that maybe there is someone new working the phones? I've asked twice for an email of my daughters prescription and keep getting told by the same person that "it will be sent later on" and never receive the email. the same employee also refused ordering trial pair of contacts for my daughter because none were in stock. We've been in between brands trying to find what works best for her. Her 3 year old brother flushed her most recent down the toilet and was told that nothing could even be ordered without making ANOTHER appointment.... mind you, I've already paid for this appointment when she had her exam done and per insurance, another isn't covered. Wish I could say that I understand, but my child needs to see.

Cheap Glasses--Yay. But That's About It. I've been to other…read moreAmerica's Best locations and had great experiences, but this was my first (and last) visit to this one. While the affordable glasses are definitely a plus, the rest of the experience left a lot to be desired. From the moment I walked in, the staff appeared unprofessional--dressed in leggings, graphic tees, and sandals. The exam process didn't feel much better. Instead of an on-site ophthalmologist, the exam was done via Zoom with minimal guidance from what seemed like untrained technicians. What really bothered me was the lack of hygiene and professionalism. The exam room door was left open, and machines were not wiped down between patients. I had to ask the technician for something to clean the equipment myself. To top it off, I overheard one of the techs complaining to a coworker about the doctor "taking 20 minutes with a patient" like that was an inconvenience. That attitude says a lot. From now on, I'll gladly drive to a different location that values professionalism, proper hygiene, and respectful care.

Get the doctor in house! The doctor was on a screen, not in the office. I walked out 3 hours…read moreafter my appointment not trusting the script and made an appointment with another doctor.

All the girls were super friendly, professional, and helpful. The exam was prompt and easy, and I…read moreimmediately ordered my new glasses there at the Eye Center, with lots of help and advice:) They have lasted me a long time, with many falls, drops, sat on, etc, the normal perils. Very sturdy:) Little Debbie Parkway, Ooltewah store. I highly recommend them. Annie

I asked Dr. Pifer, O.D. at Walmart vision center #3660 in Tiftonia, TN, to explain why my new…read moreAxis measurements were different from past exams and he said I should leave the numbers to him and not worry about it. Since the Axis measurements are associated with astigmatism I wanted to know. Got no answer. Also he wrote my name down wrong on the script and I had to have it redone. The only thing I learned from the visit was that opthalmologists have their own measurement system and it is different from that of optometrists. I don't trust my exam.