They will send out passive aggressive emails, they strictly control what you're allowed to have on…read moreyour porch/balcony, and they will not treat you with respect. They value the time and money of potential residents much higher than that of current residents no matter how long you've lived there. I was walked in on while asleep and half clothed by maintenance men not once but TWICE without them knocking. This is about as close as you can get to being in an HOA without ever having signed up to be in one. They are strict and often passive aggressive including but not limited to threatening to drain the pools if residents can not "cooperate" with their rules. Children are not allowed in pool areas even with adults. I also frequently had to keep my thermostat around 75 degrees to keep my apartment above a hoodie temp. due to poor insulation. Beware.

If you care about your money, mental health, and being respected, don't live here…read more Not only did I not get my security and pet deposits back, they CHARGED me a near ADDITIONAL $2,000 for repairs that sure as hell did not equate to A SECURITY DEPOSIT + A PET DEPOSIT + $2,000 DURING COVID. I didn't leave the place in perfect shape but as someone with family in construction and renovation I guarantee you it was NOT worth that much. What the hell is the point of a deposit at that point? Sure it has a lot of nice reviews but interesting that they're all from 8 years ago, around the time the place was nearly done being built. Likely a promotion ran where they gave some perk to people leaving nice reviews. They're nice at first but the moment you're in there it literally feels like you cannot LIVE there. You have passive aggressive management sending rude letters and emails- to the point now where any notice from a landlord sends my anxiety up the roof, even to this day when I live in a HOUSE now. Management, don't even bother responding to this because I'm not reading your responses. I don't trust you enough to give you my real name, because knowing you, you'd be awful. At this point, I don't trust you to actually be genuine in anything you say. Everything is a nice platitude to get the next lease in your roster so you can rip someone else off.

Very helpful and accommodating staff. Got me in on short notice to tour place and replies…read moreemails/phone calls in a timely manner which made a good impression on me as some other rental properties did not even bother to return emails or phone calls. This is important especially if there is a maintenance issue and previous reviews on other sites have highly rated this company's efficiency. Gym, roof top pool and common area are well maintained and clean. Close to Epic. ( if there are prospective Epic employees looking for apartments nearby. ) Will definitely recommend this place.

If you are looking for an apartment in Madison, you MUST check this place out. You WILL NOT be…read moredisappointed. It's a phenomenal community. **Very clean, quiet apartments on the West side of Madison. There are several different building, but all are relatively new (built within the last 4 years). **The Rental Office does a great job of helping you settle into your new apartment. They help with deliveries, packages, etc. **The Maintenance Crew is very professional. They promptly respond to all concerns, and keep the apartments in immaculate condition. **I've lived here for 2 years, and don't have a single complaint. This community has exceeded my expectations for a great living area. LOCATION: West Side of Madison, borders Verona. Near the intersection of M and Midtown. APARTMENTS: Loft, 1 bedroom, 2 bedroom AMMENITIES: Community Room, Gym, Tanning Bed, Massage Bed, Game Room, 2 Swimming Pools, Garage Parking NEARBY (within walking distance): Hawks Landing Golf Club, and The Tap Room. Nothing else is within walking distance. This is a very quiet, residential area that is great for taking walks on the paved sidewalks. If you are looking for an apartment, especially if you are new to the area, you will certainly like these apartments.

Super cute shop full of fun and funky things! Lots to pick up for sweet little gifts and larger…read moreitems for your own home too. Grabbed a few things to bring home as I was passing through town. Kind staff! Id definitely stop again!

From the owner: Each apartment comes with beautiful design finishes and the style you'd expect from a Steve…read moreBrown Apartments community. They come with in-unit laundry, wood laminate flooring, maple cabinets, granite breakfast bars (in building 154 only), stainless appliances (including a range-hood microwave and a dishwasher), and walk in closets. Storage and heated garage parking are also available to rent.

My fiancee lived here for a year, and I was really impressed with this apartment complex…read more I believe this recently built, probably within the last three years. She paid $800/month for a 1 bedroom/1 bathroom unit. This included a nice gym, extra storage, a nice pool, and free underground garage parking. The residents were really nice and the apartment manager often nominated a resident of the month and gave discounts off rent for the award. In addition, she often threw parties for the Mirabel residents.

Oh my gosh! We have been llife-long renters in the Madison market for 30+ years. Mirabel…read moreApartments is the *best* place we've ever lived. Start with the apartments (we have a 2 BR/2 BA). The layout maximizes privacy between the two bedrooms (no shared walls), each has their own en-suite full bath, the apartment has an enormous "utility" room with high cap washer and dryer, kitchen appliances are not "top end" but really good (ice maker in freezer, over the stove built in microwave, cupboard space galore, etc. And then there's the service component. Between Lisa (the manager) who will do just about anything to make you happy (including cat and plant sitting if you need to be gone) to Tim (and crew?) to handle every maintenance detail in a timely manner. And then there the amenities - the pool, the community garden space, the car wash station (fully stocked with car washing and detailing supplies - for free!). We moved here during the pandemic so we've only heard of the legendary "community events" and have not taken advantage of the *no cost to use* lovely community space or the community work-out facility, but hope to some day. We were given an opportunity to early renew our lease at the six month mark for an exceptionally modest $20 per month increase which we jumped at immediately. I can't recommend this place enough. Sadly at this time (end of January 2023) there are no available units, but definitely put this one on your radar for places to watch for availability - you won't be disappointed.

This was a good location (Given the short drive to my place of work) and I was pleased with the…read morestudio apartment which I rented, However, I feel like the management occasionally behaved in an underhanded way: On 1 occasion, they set up my recurring rent autopay at the 1-bedroom rate, rather than the studio rate. On two occasions (when signing my 12-month agreement and my 1-month lease extension agreement) I noticed that the price listed on the paper contract they drafted was higher than advertised/discussed and had to point this out. They said it was accident on both of these occasions. Additionally, the dissemination of information was poor. I felt that the respect for privacy and tenants' personal plans was poor as well. Management would announce that a parking, garage, or the pool was being closed, or that they would be entering your apartment for "inspections" by posting a sheet of paper on the wall or your door with only a day or a few days' notice. The management was poor until the last 1 month of my stay. I think management is going in a much better direction now though (replacement.) I hope it is going in a new direction. Finally, the light bulb in my microwave went out a week before my moveout date. The microwave functioned perfectly otherwise. They withheld $200 of my security deposit to "completely replace" the microwave... Urghhh.

Any good employees they did have always ended up leaving. They do bare minimum to make the property…read moreand apartments to look nice. Customer Service is clearly not a priority. It's like going to a used car lot and getting talked into this amazing vehicle and then it falls apart as you drive away. During my stay there I will say there was an employee or two that were amazing and deserved so much better as upper management/owners have no social skills or acted super fake. They charge for every little thing and the rent went up on average $30 to 50$ a year. In my opinion they deserve 0 stars. DONT FALL INTO THEIR TRAP LIVING HERE IS NOT WORTH IT.

Awesome location, well maintained buildings and grounds. Hailey in management always kind and…read morehelpful as well as prompt and professional. I like living here too because the dog friendliness is so nice. Great pool area and dog play pen!

It has been a very long time since I have needed to live in an apartment, as I have been a…read morehomeowner for many years. But a recent stay in Wisconsin meant we needed to rent an apartment, and it was kind of last minute so we hadn't had a great deal of time to look around. But when we did, we were very disheartened - we saw places that had black mold in the air conditioners and ripples in the carpeting, places that were way too near to power stations and other dangerous things to live near, and we were getting worried that we wouldn't be able to find a safe place to live while we were here. Then we found Siena Ridge and found it. Now, I'm chemically sensitive, so apartment living isn't ideal for me - other people's chemical use everywhere can be very difficult on my body and some exposures to chemicals can even send me to the hospital. I can't handle new carpeting or paint or flooring, for example. Carpet cleaning chemicals will do me in (make me very sick). Pesticide exposures, plug-in air fresheners, laundry chemicals, perfumes, all of these things make me very ill because of my sensitivity. So again, apartment living with carpet cleaners who come regularly and shared hallways with other people's perfumes really, that's difficult for me. So we weren't even sure I could live in an apartment, but we kind of had no choice at that point, thus why we were looking at apartments in the first place. When we saw the apartment - bright and airy, snug and warm, spacious as apartments go, laundry room, kitchen with ample cabinets (we don't eat out and exclusively use the kitchen for all of our meals, so the kitchen is really important to me), open floorplan - we thought okay, we can try this. So here is what I really loved about living in Siena Ridge apartments: 1) Hayley, the apartment manager. I don't think I can say enough good things about her, she is a really good human with a big heart and she genuinely cares about people. Really, I could write a whole Yelp review just for Hayley. Every interaction I had with her was positive - every single one. She is kind and she really did her best to accommodate my needs as a chemically sensitive person. She was incredibly understanding, she worked with us in every way she could. She was very responsive to emails and anything that broke or needed adjusting in our apartment she was on it, and maintenance or whomever was needed for the fix was there. When our fridge went out, she had a repairman there within a couple of days and then had it replaced so quickly. When there was an issue with the sink, she had someone there to fix it, just taken care of. Everything was maintained so thoroughly and in such a timely manner. 2) Brad - our regular maintenance guy. He was a delight, our pug adored him, he was kind and friendly and just good at his job. He didn't mind taking off his shoes to enter the apartment, he fixed things quickly and well, and he didn't even fuss at having to snake our sink drains a couple of times - and that was so gross, I felt so bad that he had to do that. He was so polite and never left any kind of mess. He replaced fixtures and a doorknob and just, they are lucky to have him, he's a really good guy. 3) Heck, all around they seem to hire great people, because the furnace guy, the guy who came to fix the washer, the refrigerator repair man - yep, all different people - all nice, polite, friendly, helpful, patient. And it was never an issue having them come out - they were just on top of it! 4) The doggos! It's a pet-friendly community and as such, almost everyone has dogs. There's a little dog area with gravel, but there's also a park with a playground half a block away so you can go walk through there and see lots of birds, ducks, and a couple of cranes who hang out in the little marsh at times. 5) Sound insulation (as far as voices or music or TV) seemed pretty good in the apartments. There were only a couple of times I'd hear a kiddo crying in the upstairs apartment, but otherwise it was just if the pet was zooming across the floor or barking or someone was wearing hard shoes in the apartment above us. Mostly the buildings and neighbors and neighborhood for that matter are quiet, quiet, quiet. 6) The fitness center - my husband and son loved going there and working out when it was too cold to be outside. There's a TV with cable and they'd watch that while working out. 7) Other people liked the pool, but it gave my son hives so we didn't use it. We are sensitive to chlorine too. Sometimes we can swim in pools but if there is too much chlorine we cannot. My negatives pretty much all have to do with chemical use, so YMMV there (carpet cleaning, pesticides, paint). We lived in Siena Ridge for 18 months and would recommend as apartments go. My hope is that any rental I live in in the future has a Hayley and team just as good as here because they really made the experience a positive one.

We've lived here a little over 3 years and have had a pleasant experience! The property manager is…read morevery helpful and maintenance is completed in a timely manner. It's also nice to have our own garage and extra parking spaces right outside our door. I would highly recommend renting with this company!

Since Katz took over this property has done nothing but go downhill. Here's a list:…read moreIndividual garbage cans were taken away. Large bins were put in the parking lots...causing one to have to trudge your garbage down a sizeable parking lot to throw it away. Not only does this trash up the property's curb appeal and make the place look trashy but...walking your trash down is made harder by the fact that they do not do a good job with snow removal. This is also hard on older residents. It may have saved them a little money but...did they need to save that? This leads me to my second point: They've raised the rent by about $300/month since they took over 3 years ago. In addition to that... The snow removal is a joke. Last time it snowed overnight they did not come to clear my parking lot until that night. Do you understand that? It snowed on Monday night and they did not come to clear it until Tuesday night...while we were all home, making noise, not getting it all because the cars were in the lot. Horrible. They require that residents pay for their water when we didn't have to before they took over. No problem, right? Well. The problem lies in the fact that we do not have individual water meters. So, they divide the water cost by the number of apartments and that's what you owe. Problem? What if you're single, like me, and your neighbors are parents with kids? They're using a 4 times more water and YOU are helping to pay for that. Don't get me started on the people who wash their cars in the parking lot and leave the hose running. All I see is MY dollars pouring out of that hose. They've gone through 3 managers in the 3 years they've been here. So, apparently they're no better employers than they are management company. They offer no incentives with lease renewals. We used to be offered a few months free cable or a ceiling fan installed for the bedrooms or a complimentary carpet cleaning. That's gone. The irony, of course, is if they offered carpet cleanings they would have to replace the carpets upon move out MUCH less often...thereby saving themselves money in the long run. Ridiculous business plan. Here's something new: My refrigerator broke. They ordered a replacement. When they came to install it they realized that they ordered the wrong size. SO, instead of reordering and just giving me a loaner from an empty apt or the club house...they raised the cabinets above the fridge to make it fit the height of the fridge. And now my cabinets are noticeably uneven. Unless you have no other choice, do not rent from Katz. Don't live here...but, more to the point, do NOT live anywhere that Katz is the owner. You will regret it. Save yourself the aggravation and having to move again. Because, let's face it, moving sucks. But I couldn't wait to move away from there. I know there can be growing pains when you buy a new property. So, I stayed. For several years. Waiting to see if they'd get their act together. I feel I did my due diligence and gave them a chance. Multiple years worth of chances. They just don't care about their renters. They only care about the bottom line.

I like our apartment and the amenities are nice but there's never any parking because some many…read morepeople without permits park in the lots and management does nothing about it. I resorted to writing this review because tonight there's no spots for us to park in or any spots on the street side either and we have groceries we need to take in and have to park half a mile away to walk to our own apartment. So annoying.

My dad lives in the stacked flats and I visit from time to time. The amenities are nice pool,…read moreoutdoor grills, gym, etc. However, management does not care. My dad has obnoxiously loud neighbors above him and my dad has complained at least 10 times with valid complaints. Not just being a "Karen". They offered to move my dad to an upstairs unit, but refuse to move the people who make the noise. We have an elderly dog, so stairs are a no go. Non-stop noise, screaming, and fighting all day and into the early morning, 3-4am. Just the other day it sounded like they slammed the door so hard during an argument it fell off the hinges. During a regular day it sounds like they throw bowling balls and it will break through the floor. You know it's bad if you have to wear noise canceling headphones all day just to tolerate being inside the flat. Decided to resort to this review to warn others of this nightmare my dad has been dealing with for months unresolved.