The hotel is clean and everything is working. Although it is a little old but overall good living…read moreexperience. The favorite part is the breakfast. Love it. Highly recommended.

We are spending a family Christmas Eve in Gravenhurst and booked this suite with a double room…read more Check-in was a breeze with full social distancing protocols in effect due to the surge of Omicrom variant worldwide. Front desk staff are friendly & professional. It's a very nice suite with a 4-seat dining table, office desk, sitting area for four, a fireplace (with a timer) and a full kitchen (refrigerator, oven, microwave, dishwasher, sink and cupboards). The fitness centre, swimming pool and whirlpool pool were open with proof of double Covid-19 vaccination. looked well maintained. A complimentary pre-selected breakfast was included; filled out order form by 9 p.m. the day prior. Pickup the meal yourself in the morning. It's back on the road again tomorrow!

New management. Seem like nice people. 90.day cancellation…read morepolicy means I will only ever make a last minute booking now, even though I have come here for the past 10 years. Dishwasher is a super great upgrade. I don't miss washing dishes!! My cabin was the same as ever and that's how u like it.

been coming here for a decade or more. so has my family. new owners...nope…read more Not the same calibre - and not kind to me. This next trip I just booked to Huntsville, guess what - ain't staying here.

Outdated and run down…read more The food was delicious, we love the breakfast room service, but the cabin we stayed in needs some fixing. I wouldn't step on the front porch for fear I'd go thru. We had a terrible smell in the coffee bar area the first night, I'm sure it was a dead something, they took care of it right away! Charging extra for the in room coffee is very cheap! Come on!! The foot stool in our room has seen better days, it was FILTHY! There's old and there's need to be replaced, the patio chair covers are disgustingly dirty and old. I'm sure they're at-least 30 years old. Small details like updating visions and tub stoppers (brown and disintegrated) can go a long way. We had a private parking spot next to our cabin and STILL got charged parking fees. That's a bit ridiculous, for the price everyone pays there is plenty that should be included. Ice to get the park pass for free, we used it daily. I'm not sure I'd recommend to anyone, unless they got it as a gift.

when you come here. you know why they take your money in full before you see your room…read more dirty. lots of saftey and health issues. fire places useable. broke screens. bass of fire box burned out. hot tubs dirty unmaintained food was less than exceptable grounds are very un kept. they said they are going organic. not correct. just not doing maintenance Wish I could put pictures on this review!? Save your money. Go somewhere else Please !!

My family and I spent 3 wonderful nights at the Shamrock Lodge. It was an incredible and relaxing…read morevacation. It's easy to tell why many of the families there keep coming back year after year. The staff were extremely friendly and accommodating. They made my wife dairy free dishes from scratch when she didn't feel like some of the other options and cooked up grilled cheese sandwiches for my kids for lunch when they didn't want their chicken wrap. The owner personally introduced my wife to the kids club counsellors so that she was more comfortable leaving them in the mornings to play. This went a long way in helping both of us relax. Besides the good food, great staff and amazing views. The other guests were so welcoming and friendly. Our daughters made friends instantly and we felt very comfortable letting them run around and play with everyone. It's a great culture that Shamrock Lodge has cultivated. With magicians, tubing, water skiing, canoes, kayaks, fireworks, and more. Shamrock Lodge really went above and beyond to always have something to do and look forward to. The only criticism, and its a big one, is that the rooms are not air conditioned. There was a portable air conditioner in the room but it was barely functional and the room was way too hot all the time. It was brutal and really took away from our enjoyment of the vacation. They really need to invest in proper air conditioning for the rooms.

On the edge of one of the most pristine of the Muskoka Lakes, Shamrock Lodge is one of the most…read moreenjoyable places we have ever stayed at. A full service hotel with all 3 meals included, this getaway also provides immaculately clean rooms and thoughtfully kept grounds. It is family owned and the owners and staff have a clear love for both the land and the patrons. The staff were a delight - very friendly and ready to provide anything needed. There is a clean pool and sauna in the main lodge, and if you want to swim but aren't a pool person, not to worry because the lodge backs onto a gorgeously clean lake. A variety of watercraft such as canoes, stand up paddle boards, kayaks and paddle boats are available for patrons to borrow at any time. Motorized watercraft are also available for an hourly rental fee. We would, and plan to, return here.

Overall a clean option, but not well staffed or maintained…read more The staff is made up of college kids (somewhat expected in H-ville) but they aren't quite sure of their roles or what to do when something out of the norm arises. The room was clean, but wasn't the room we booked. Also, not a single usb charger spot in the room (besides the old TV trick). Most hotels have lamps with charging ports at least. They could use a refresh or at least at add a port to the rooms for usb and usb-c. The c-store and business center look neglected and empty. Not very inviting for travelers.

***DO NOT STAY HERE***…read more To start off the first room we walked into the AC was making a horrible noise. Luckily they had another room available. Much better when it came to the AC being quiet. Gotta have that being a light sleeper. In the new room the bathroom door would not close unless you gave it a lot of force and would stick really bad. Now when it came to the bed, you would be better off sleeping on the floor in a sleeping bag. The bed was EXTREMELY HARD and UNCOMFORTABLE. The worst bed I have ever slept on when staying at a Holiday Inn. For the owners, you need to do better and buy better quality beds. It is the whole point of someone coming to your hotel for the night. To get a good night's rest!!!!! Clearly not at this Holiday Inn. We will definitely be choosing a different hotel for our next stay when in town.

We had lunch with a group today and everything was good (excellent views and pleasant atmospher)…read more One exception was the poor young man working in the Kitchen. He was by himself and did not stop moving the entire time we were there. Our server said it was Ryan who i think is the owner but he eas very young, so maybe two Ryan's. Regardless that is how a business succeeds, great people, pride in what you do and do it well. Shout out to the curly hair young fella in the kitchen. Food was great .

Very beautiful place. Lots of water toys to use and activities to do. The service is great and the…read moreowner is very kind. Highly recommended

It's been years since I've stayed at a Holiday Inn and after seeing all the favourable reviews, we…read morebooked to stay at this property in Huntsville. The hotel is located across the street from Walmart and a few fast casual dining places. Check in was efficient. Covid screening was conducted. Hand sanitizer is available in higher traffic areas such as at check in and near the elevator. The room is clean and bed is comfortable. Fridge, microwave, an Keurig machine were available in the room. Free grab and go breakfast is also available including omelettes, sausages, pancakes, choice of prepackaged cereal, yogurt, fresh fruit, bread, coffee, tea, and juice. For those interested in using the pool or fitness areas, proof of vaccination is required. Per the public health unit, only 1 person is allowed in the fitness area per hour (even if my hubby and I wanted to work out together). A comfortable stay for more reasonable prices than many other hotels in the area. Would definitely consider staying here again if in the area.

At the tail end of the colour season Mrs and I went for a weekend to celebrate our milestone event…read more Huntsville being the spot we did our first milestone, so we thought why not another one. We love the north, the autumn in the north and of course the colours. Check in was quick and pleasant stayed on the fourth floor and the view towards the back of the hotel was good. The room quite spacious and the king sized bed was perfect. The bathroom was clean and fresh and over all the hotel is a new and so everything looks fresh. The TV selection is limited with no premium channels. And as usual the remote just as many places we have stayed are slow to react - either low batteries or just the way they are. The breakfast is premise eggs, some meat options and toast, bagels, cinnamon rolls and machine that made pancakes. Which were not useful for us except for toast and bagels. The coffee very weak. Surprised to see non dairy milk provided for cereals and oatmeal which we were pleased. Would definitely return.

We stayed at the Best Western Mariposa with our family during our youngest son's hockey tournament,…read moreand this was by far the worst hotel experience we have ever had. We are a team with younger children, and parents made a point of supervising kids closely, following curfews, and being respectful to staff. Despite this, we were treated with suspicion and hostility from the moment staff realized we were a hockey team. On our first night, the hotel offered an empty room for kids to play mini sticks. The following day, when kids asked again, we were offered a different room that was dirty and had broken glass on the floor. Staff were notified, but no apology or concern was shown. That evening, while supervised kids were using the pool, another family (not part of our group) opened an unlocked side door and ran into the snow before jumping back into the pool. Some of our kids followed. There were no warning signs and the door was not locked. The pool was immediately closed by staff without testing water levels, and parents were falsely accused of children urinating in the hot tub. By 8:30 p.m., all children were in their rooms with parents. The following morning, our team manager received a rude email accusing our children of running the halls late at night and harassing guests--none of which occurred. The situation escalated further the next evening when staff aggressively confronted parents at the pool and accused a guest of having alcohol without cause. When another parent calmly attempted to speak to the desk manager to de-escalate, the staff member pushed past her and retreated to her office, where police were called. The OPP attended and confirmed there was no disorderly behavior. Everyone was allowed to remain for the night. Beyond staff behavior, the hotel itself was dirty and poorly maintained. Our room had a dead bug and personal items left behind, public areas were not well kept, and breakfast service was slow and inattentive. We would not recommend this hotel to families, sports teams, or anyone expecting professional service or basic cleanliness.

I stayed the Best Western Plus Mariposa Inn & Conference Centre last night ... I've never been…read morethere before. It was $120 (plus tax) for the night. WIFI (which was quick) and parking were free. There is a restaurant in the hotel, the Grape and Olive Wine & Martini Bistro, but there are lots (Swiss Chalet, McDonald's, etc.) within walking distance ... I had supper last night at Kelsey's, which is across the street. I had breakfast in the restaurant in the hotel this morning ... two eggs, peameal bacon, toast and homefries ($8) and a glass of milk. It was good! I'd stayed here again.

After nearly 5 years we returned for our anniversary to find that not only has not much changed, in…read morefact, the services at the Marriott have been in decline. Everywhere that I go I have to clean my own chair and seats. This was a sign. First, everything is overpriced. If paying $700 per night wasn't enough, nearly every item on the resort is expensive in a way that does not map to its proportions. $18 for 3 oysters doesn't align with MP, $30 per child to jump on an inflatable raft on the lake, $150/hr jet ski rentals are just the tipping point. Look, I understand that the resort is for people who are privileged and certainly we are one of those people, but that doesn't mean I want to be raked over the coals for every little thing on the Resort. There was a time when everything was included, call me old fashioned, but what's included here? The service and attention to detail is greatly lacking and some staff informed us that it was their first day on the job. It was like pulling teeth to get information out of the front desk. Those failures of the staff are a direct result of poor leadership, and I think the lack of leadership is showing throughout the business as a whole. The spa was underwhelming as well, the two massage chairs (that are not cleaned between uses) and the Amazon 'reflexology' foot massage machine (which only does the right foot), accompanied by an oxygen concentrator that requires you to put on nasal cannula to inhale through some colored liquids for "relaxation" did not give me 5 Star vibes. I did however like the 18+ pool provided by the spa (despite the weeds growing up through the hardscaping), but do I think the whole thing is worth $100 day pass....I do not. The Avalanche Cold shower is to a cold plunge as a tomahawk is to a vegan hamburger, one is playing at being like the other but fails in all the ways that matter. We ate at the Chophouse, which was not bad, I recommend the short rib as it's been braised well. I had the lobster Thermidor as I am picky about steaks and how they are cooked. The lobster was underwhelming and was more of a canner than a mature east coast lobster. The spinach they served with it was overly bitter and should be dropped for the menu, it's not a 5 star vegetable. Use the lobster claws and shells to create a stock and use that to do a nice risotto with the Thermidor. I'm being overly picky but here is my last gripe. If you bring cutlery to a table, don't bring it in hand, use a plate with a napkin on it or a tray. Use oyster forks and small spoons where necessary. Do more. If you're charging $250 for a 50 ounce tomahawk. The service had to match those prices. If not, you cheapen the whole experience Marriott. 3 stars for the lake view.

Recently stayed here for a few days. Beautiful views and nice resort…read more Pros: - Food was quite good - Staff were welcoming and pretty friendly for the majority. - Outdoor whirlpool was really good / strong pressure and hot temps - Rooms are spacious and cleaning staff are helpful. Example: Will lay out your toiletries neatly on a towel in the bathroom lol - They have Kayak/ Canoe/ Paddle - I enjoyed kayaking around a little island in a group. They go fast though, so be prepared to go at it like an exercise session. It's not leisurely lol Cons: - Staying in the 2nd building is a bit of a trek if you need to go to the main building a lot. Unless l you rather be closer to the water and the Deck. They have golf carts to take you up to main building too but I think it's a bit of a wait sometimes? - Drinks were not great. Sodas are flat, cocktails are not that good and wines are $30 for a half glass. Beers are okay. - Never got a welcome cocktail but when I was leaving I just asked if I could have one and was asked a lot of questions for some reason so I just gave up. lol Overall, I would recommend as scenery is quite nice but there are a few spots they could improve on considering they are charging quite a lot per night during high season.