The hotel is clean and everything is working. Although it is a little old but overall good living…read moreexperience. The favorite part is the breakfast. Love it. Highly recommended.

We are spending a family Christmas Eve in Gravenhurst and booked this suite with a double room…read more Check-in was a breeze with full social distancing protocols in effect due to the surge of Omicrom variant worldwide. Front desk staff are friendly & professional. It's a very nice suite with a 4-seat dining table, office desk, sitting area for four, a fireplace (with a timer) and a full kitchen (refrigerator, oven, microwave, dishwasher, sink and cupboards). The fitness centre, swimming pool and whirlpool pool were open with proof of double Covid-19 vaccination. looked well maintained. A complimentary pre-selected breakfast was included; filled out order form by 9 p.m. the day prior. Pickup the meal yourself in the morning. It's back on the road again tomorrow!

New management. Seem like nice people. 90.day cancellation…read morepolicy means I will only ever make a last minute booking now, even though I have come here for the past 10 years. Dishwasher is a super great upgrade. I don't miss washing dishes!! My cabin was the same as ever and that's how u like it.

been coming here for a decade or more. so has my family. new owners...nope…read more Not the same calibre - and not kind to me. This next trip I just booked to Huntsville, guess what - ain't staying here.

Outdated and run down…read more The food was delicious, we love the breakfast room service, but the cabin we stayed in needs some fixing. I wouldn't step on the front porch for fear I'd go thru. We had a terrible smell in the coffee bar area the first night, I'm sure it was a dead something, they took care of it right away! Charging extra for the in room coffee is very cheap! Come on!! The foot stool in our room has seen better days, it was FILTHY! There's old and there's need to be replaced, the patio chair covers are disgustingly dirty and old. I'm sure they're at-least 30 years old. Small details like updating visions and tub stoppers (brown and disintegrated) can go a long way. We had a private parking spot next to our cabin and STILL got charged parking fees. That's a bit ridiculous, for the price everyone pays there is plenty that should be included. Ice to get the park pass for free, we used it daily. I'm not sure I'd recommend to anyone, unless they got it as a gift.

when you come here. you know why they take your money in full before you see your room…read more dirty. lots of saftey and health issues. fire places useable. broke screens. bass of fire box burned out. hot tubs dirty unmaintained food was less than exceptable grounds are very un kept. they said they are going organic. not correct. just not doing maintenance Wish I could put pictures on this review!? Save your money. Go somewhere else Please !!

My family and I spent 3 wonderful nights at the Shamrock Lodge. It was an incredible and relaxing…read morevacation. It's easy to tell why many of the families there keep coming back year after year. The staff were extremely friendly and accommodating. They made my wife dairy free dishes from scratch when she didn't feel like some of the other options and cooked up grilled cheese sandwiches for my kids for lunch when they didn't want their chicken wrap. The owner personally introduced my wife to the kids club counsellors so that she was more comfortable leaving them in the mornings to play. This went a long way in helping both of us relax. Besides the good food, great staff and amazing views. The other guests were so welcoming and friendly. Our daughters made friends instantly and we felt very comfortable letting them run around and play with everyone. It's a great culture that Shamrock Lodge has cultivated. With magicians, tubing, water skiing, canoes, kayaks, fireworks, and more. Shamrock Lodge really went above and beyond to always have something to do and look forward to. The only criticism, and its a big one, is that the rooms are not air conditioned. There was a portable air conditioner in the room but it was barely functional and the room was way too hot all the time. It was brutal and really took away from our enjoyment of the vacation. They really need to invest in proper air conditioning for the rooms.

On the edge of one of the most pristine of the Muskoka Lakes, Shamrock Lodge is one of the most…read moreenjoyable places we have ever stayed at. A full service hotel with all 3 meals included, this getaway also provides immaculately clean rooms and thoughtfully kept grounds. It is family owned and the owners and staff have a clear love for both the land and the patrons. The staff were a delight - very friendly and ready to provide anything needed. There is a clean pool and sauna in the main lodge, and if you want to swim but aren't a pool person, not to worry because the lodge backs onto a gorgeously clean lake. A variety of watercraft such as canoes, stand up paddle boards, kayaks and paddle boats are available for patrons to borrow at any time. Motorized watercraft are also available for an hourly rental fee. We would, and plan to, return here.

Overall a clean option, but not well staffed or maintained…read more The staff is made up of college kids (somewhat expected in H-ville) but they aren't quite sure of their roles or what to do when something out of the norm arises. The room was clean, but wasn't the room we booked. Also, not a single usb charger spot in the room (besides the old TV trick). Most hotels have lamps with charging ports at least. They could use a refresh or at least at add a port to the rooms for usb and usb-c. The c-store and business center look neglected and empty. Not very inviting for travelers.

***DO NOT STAY HERE***…read more To start off the first room we walked into the AC was making a horrible noise. Luckily they had another room available. Much better when it came to the AC being quiet. Gotta have that being a light sleeper. In the new room the bathroom door would not close unless you gave it a lot of force and would stick really bad. Now when it came to the bed, you would be better off sleeping on the floor in a sleeping bag. The bed was EXTREMELY HARD and UNCOMFORTABLE. The worst bed I have ever slept on when staying at a Holiday Inn. For the owners, you need to do better and buy better quality beds. It is the whole point of someone coming to your hotel for the night. To get a good night's rest!!!!! Clearly not at this Holiday Inn. We will definitely be choosing a different hotel for our next stay when in town.

Very beautiful place. Lots of water toys to use and activities to do. The service is great and the…read moreowner is very kind. Highly recommended

Visited at dinner to celebrate an anniversary. Made reservations, which I recommend during busy…read moreseason. It is considered fine dining but the decor does not really reflect that. It does have a cottage feel. Wait staff was excellent and the food was very quick. I had the chicken aioli, it was very tasty. My wife had the beef tenderloin special and it was good as well. The food is a little pricy for the amount you get but the quality was good! Though we did not have dessert there was extensive options.

It's been years since I've stayed at a Holiday Inn and after seeing all the favourable reviews, we…read morebooked to stay at this property in Huntsville. The hotel is located across the street from Walmart and a few fast casual dining places. Check in was efficient. Covid screening was conducted. Hand sanitizer is available in higher traffic areas such as at check in and near the elevator. The room is clean and bed is comfortable. Fridge, microwave, an Keurig machine were available in the room. Free grab and go breakfast is also available including omelettes, sausages, pancakes, choice of prepackaged cereal, yogurt, fresh fruit, bread, coffee, tea, and juice. For those interested in using the pool or fitness areas, proof of vaccination is required. Per the public health unit, only 1 person is allowed in the fitness area per hour (even if my hubby and I wanted to work out together). A comfortable stay for more reasonable prices than many other hotels in the area. Would definitely consider staying here again if in the area.

At the tail end of the colour season Mrs and I went for a weekend to celebrate our milestone event…read more Huntsville being the spot we did our first milestone, so we thought why not another one. We love the north, the autumn in the north and of course the colours. Check in was quick and pleasant stayed on the fourth floor and the view towards the back of the hotel was good. The room quite spacious and the king sized bed was perfect. The bathroom was clean and fresh and over all the hotel is a new and so everything looks fresh. The TV selection is limited with no premium channels. And as usual the remote just as many places we have stayed are slow to react - either low batteries or just the way they are. The breakfast is premise eggs, some meat options and toast, bagels, cinnamon rolls and machine that made pancakes. Which were not useful for us except for toast and bagels. The coffee very weak. Surprised to see non dairy milk provided for cereals and oatmeal which we were pleased. Would definitely return.

We stayed at the Best Western Mariposa with our family during our youngest son's hockey tournament,…read moreand this was by far the worst hotel experience we have ever had. We are a team with younger children, and parents made a point of supervising kids closely, following curfews, and being respectful to staff. Despite this, we were treated with suspicion and hostility from the moment staff realized we were a hockey team. On our first night, the hotel offered an empty room for kids to play mini sticks. The following day, when kids asked again, we were offered a different room that was dirty and had broken glass on the floor. Staff were notified, but no apology or concern was shown. That evening, while supervised kids were using the pool, another family (not part of our group) opened an unlocked side door and ran into the snow before jumping back into the pool. Some of our kids followed. There were no warning signs and the door was not locked. The pool was immediately closed by staff without testing water levels, and parents were falsely accused of children urinating in the hot tub. By 8:30 p.m., all children were in their rooms with parents. The following morning, our team manager received a rude email accusing our children of running the halls late at night and harassing guests--none of which occurred. The situation escalated further the next evening when staff aggressively confronted parents at the pool and accused a guest of having alcohol without cause. When another parent calmly attempted to speak to the desk manager to de-escalate, the staff member pushed past her and retreated to her office, where police were called. The OPP attended and confirmed there was no disorderly behavior. Everyone was allowed to remain for the night. Beyond staff behavior, the hotel itself was dirty and poorly maintained. Our room had a dead bug and personal items left behind, public areas were not well kept, and breakfast service was slow and inattentive. We would not recommend this hotel to families, sports teams, or anyone expecting professional service or basic cleanliness.

I stayed the Best Western Plus Mariposa Inn & Conference Centre last night ... I've never been…read morethere before. It was $120 (plus tax) for the night. WIFI (which was quick) and parking were free. There is a restaurant in the hotel, the Grape and Olive Wine & Martini Bistro, but there are lots (Swiss Chalet, McDonald's, etc.) within walking distance ... I had supper last night at Kelsey's, which is across the street. I had breakfast in the restaurant in the hotel this morning ... two eggs, peameal bacon, toast and homefries ($8) and a glass of milk. It was good! I'd stayed here again.

Recently stayed here for a few days. Beautiful views and nice resort…read more Pros: - Food was quite good - Staff were welcoming and pretty friendly for the majority. - Outdoor whirlpool was really good / strong pressure and hot temps - Rooms are spacious and cleaning staff are helpful. Example: Will lay out your toiletries neatly on a towel in the bathroom lol - They have Kayak/ Canoe/ Paddle - I enjoyed kayaking around a little island in a group. They go fast though, so be prepared to go at it like an exercise session. It's not leisurely lol Cons: - Staying in the 2nd building is a bit of a trek if you need to go to the main building a lot. Unless l you rather be closer to the water and the Deck. They have golf carts to take you up to main building too but I think it's a bit of a wait sometimes? - Drinks were not great. Sodas are flat, cocktails are not that good and wines are $30 for a half glass. Beers are okay. - Never got a welcome cocktail but when I was leaving I just asked if I could have one and was asked a lot of questions for some reason so I just gave up. lol Overall, I would recommend as scenery is quite nice but there are a few spots they could improve on considering they are charging quite a lot per night during high season.

We trekked up to JW Rosseau for a two night stay to celebrate a birthday, and I was shocked by how…read moremuch this hotel had gone downhill from our past stays. There were some positives that we still enjoyed (their heated indoor/outdoor pool is hard to beat), but for the price tag, this stay was really disappointing. Our room was really showing signs of age, especially the bathrooms, as there were cracks in the ceiling, chips in the vanity and our bathroom fan did not work. When we notified the staff about the issue with the fan, they sent someone to take a look, but weren't able to fix it. No further steps were taken to remediate the non-working fan. The facilities were also lacking as one of the showers in the women's change room by the pool remained closed for both days we were there. Considering that there are only 2 showers, having only 1 operational shower was not ideal. On to the food. We dined in at the Chophouse one of the evenings and the food was barely average. Our server's wine recommendation fell flat as it was way sweeter than the "dry white" he said the bottle was. The rosemary olive foccacia was served with butter instead of olive oil. The half dozen oysters were good, but my fish was salty and over-cooked, the medium-rare striploin was ho hum (pretty tough for the cut advertised), and the half lobster thermidor was dry and disappointing. All this for $500+ was ridiculously over-priced. The room service breakfast we ordered didn't fare much better with over-cooked pancakes and a rather sad looking standard 2 eggs and sausage breakfast. The smoked salmon platter was probably the best out of all we ordered. Again, at $120ish, this breakfast felt just as outrageous as our dinner. We did enjoy the pool and the hot tub a lot which is what earned JW Rosseau the 2 stars for this stay. I hope Marriott invests some money to update this otherwise beautiful hotel to really bring it back to its earlier days glory when it first opened.