Bruce Milligan was super helpful in finding my family and I a new home! He was very knowledgeable, very quick, and overall just a charismatic guy. I highly recommend working with him. If I ever need to find a new place in the future, I will make sure to come to him again, but hopefully that won't be for a long while. read more

When we first went to the location here in Ashland, we were showed some really nice homes. But the guy didn't really know much about the process. That would have been okay if the person who was supposed to call us to give us more info had. But they didn't. So we called back a week later and the guy, Bob, was really rude. He said he couldn't help us because we were buying land that was too expensive. It wasn't. I have to wonder if that's because the land was already improved and ready to go? Bob at Ashland ended up sending us to the FarmVille location which was the only helpful thing he did. The guys at FarmVille were 10x more helpful and less condescending. Just because I'm a woman doesn't mean I don't know what I'm talking about. Also, the guy- Mason- at FarmVille said our land was not too expensive and was a great deal! However, because of Ashland's ridiculousness, we ended up having to back out of the contract for that land and now have to look for other land. That really upsets me. If Ashland would have called us and given us the right info in the right amount of time, we would have known if the land was good to build on. Unfortunately we weren't in the position to roll the dice on it and had to move on until we had more solid answers. But oh well. It's Oakwood Ashland's loss in the end because we are not only going to buy from FarmVille but also recommend them to anyone who is looking to do a manufactured or modular home on a nice piece of land. read more

My name is Greg Pecoraro. I reached out to Oakwood homes to supply me with a home from the R Anell factory. All I have to say is that Oakwood homes is a poorly run company driven by greed. STAY AWAY! read more

Joel was very polite, and gave us great customer service. He had a prompt response when ask a question about purchasing a new home.

This company will screw you so watch out they got my client for 98000 it's been 5 years and he still doesn't have the keys or the home isn't finished so If I could give a negative 100 stars I would they really messed over this senior he has been trying to get them to help him over and over so I contacted them and got no where but a bunch of lies and was rudely told it has to go through corporate in which i have done aswell as filed a lawsuit so if you like to join please contact me at 14074957613 my name is Charles Shephard so the court date is set for 8/18/2020 here in Hanover county va so they will have no reason not to finish what they were paid for and given a title to the home that is rightfully my clients and the right to move in his home so if you would like to voice your issues with me call me !!! read more

Worst mistake ever for using Oakwood Homes to build our dream home. We add this review with our opinions and true facts and we recognize that some of it was clearly the fault of the manufacturer, which we tried to distinguish below. First, there were delays. We were told 2 weeks for actual production, then 6 weeks. They failed to mention it would take almost another two months to get the plans finalized. These are the actual dates: In March 2016 we signed the agreement to proceed - it took Schult 2 months until early May to get all of our plans done. They said they could do some custom changes but apparently not at a quick pace. Then it took until AUGUST 22, 2016 for Schult to schedule and finish the house (do the math on the timeline). Had we known this, stickbuilt was a better choice - but it gets worse.... Now the quality and shoddy work - which is all Schult: no window or door headers; uneven walls, corners not meeting, leaving vinyl tile underneath the carpet when transitioning from room to room; they didn't even build the stove hood at the proper height to meet code; they couldn't measure 30" for the stove space and got it wrong; they slopped paint primer on the walls so bad that almost every wall had ripples in them which paint did not hide; and the worst is that almost every single kitchen counter was not level/built right. Our external granite team told us it was pretty bad and they would not even measure until a solution was made. It took months for this to happen. Now about Oakwood's skills as construction mgmt...we felt they took on way too much work. They only appeared to have one superintendent for all their activity - we had their contractors here without any supervision - a lot of work had to be redone because it was wrong or not up to Code and I'm sure we probably paid for it in the end. Then we had the "no shows" and missed appointments. It took from Aug to Oct to finish building the garage and put roof on it - but not before we got hit with Hurricane Matthew which did damage to our otherwise dry crawl space. They took too long to finish repairs - by our "close date" of January 2017 we still had just about 100 Punchlist items still needing attention. Our garage's window frame came apart because the contractor missed all three nails to the stud (the top part of the frame came crashing down and did considerable damage); The Punchlist items were finally completed in AUGUST 2017, after many phone calls and unanswered emails. Do that math and you will see that it took them a YEAR to finish the job. Other misc notes: they released our escrow and took the balance of funds even though some of the original contract work had not yet been completed (which then means they paid their subs for work not performed yet and then had difficulty getting them back); We felt Oakwood's Service Coordinator was the most incompetent person in the entire process - we could write a book about her; they didn't track construction changes in the field with change orders so in the end we actually had a refund due us - but until they could sort out the accounting, they wouldn't release our keys. It then took them another 4 weeks to figure that out. Unbelievable to us, Oakwood would not give us the refund until we signed a Release Statement with a clause relieving them of all "unknown" claims." So, they held our refund hostage for a while because we wouldn't sign it. After sending a letter from our lawyer, we arranged a resolution for our full refund without signing away all rights. Beware, they also tried to charge us sales tax on top of the subcontractor work - this is illegal in Virginia - it should have already been buried in the subcontractor invoices. Finally, Oakwood would not share any of the subcontractor invoices with us so for instance when the foundation work came in at $2500 above budget, we couldn't see the invoice to understand why the difference. read more

If I could give ZERO stars for the service AFTER I got my home, I would still try to choose a negative star rating. I have had many problems with my home and property since it was purchased and built 2.5 years ago, and it is like pulling teeth to get them addressed. They are super nice and tell you what you want to hear - but then no results are provided. I have had septic issues from day one. And after a promise of system replacement it has been 6 months with nothing except phone calls of excuses for rescheduling. After having the home inspected further, they documented roof issues with broken trusses, flashing issues, standing water under the home, the list goes on.... I put a lot of cash down, and made every mortgage payment on time. Even spoke with them about buying another home from them and selling ours when the issues were fixed as we wanted to move because we felt jaded by the issues with our BRAND NEW HOUSE. Still nothing. I use to think they were good people, but I can see that I'm going to be proven wrong. read more

DO NOT waste your time here. Very unhelpful. There are far better modular home builders in Virginia.