I am in town for a House House Harriers event. Found this place due to a coupon given me by a group…read moremember. Parking lot is huge, easy fit for an RV if needed. There is a waiting area just inside the door with glass separating you & staff. They checked my ID, then buzzed me into the next room. Nice touch on security, making me fell very comfortable. As you can see in the pictures this place is set up very well, great shirt/hoodie selection, nice arrangement of glass pipes, fantastic variety of cannabis products, etc. Jay was outstanding in is knowledge of the products & helped me find the perfect item for me. Explained all the discounts, rewards, etc... He made the experience very satisfying/easy. I highly recommend this place & if I lived here this would be my go to place for all my cannabis needs. Give them a try. ON-ON!

Genuinely great dispensary. It's hard to choose which one to go to since it seems like Sunland Park…read morehas all the dispos zoned together on the same block. Because they're all so close, they're all trying to out-compete each other with deals and food. That being said, we're glad we chose Dark Matter. The store was clean and well lit, and the lobby had some fun pop culture memorabilia and Legos to enjoy before heading to the sales floor. The staff were friendly and helpful and made sure we knew about current deals and specials. The product books were up to date, staff were knowledgeable, and we were able to find exactly what we wanted. On top of that, there was a food table set up inside with some delicious fresas con crema and elote con crema with chips. The dude running the stand was very friendly and passionate about his cooking and pastries. Would definitely come back to this location.

Always good service and good product and they are fast when you do pick up orders. Have never had a…read morebad experience coming here and I've been coming here for 2 years already.

When the Hi Life weed experts say they ensure, "every item is pure, potent, and free from…read moreunnecessary additives--just as nature intended." they mean it and they come through every time. Great selection excellent value, best prerolls in town. This is a must stop by dispensary with an automatic 5 stars.

Jarret gets a HUGE shout out for the EXCELLENT customer service. We had loads of questions since…read morewe're splurging for 420. He was patient and informative. The selection was TOP NOTCH! The best of the best. And since they have incredible deals to celebrate 420 we got a HUGE selection of new things to try! Happy 420!

Matteo is the absolute best customer service person I've ever come across. He's always so helpful…read moreand is always there! However after doing two extremely large transactions we were made aware that the employees do not recognize compensation or even commission off those large purchases. I really hope the company remedies this and allows employees to receive some commission off of purchases over $500, other than that our favorite shop to go to thanks to Matteo and Matteo alone. Would be five stars if employees received something doing extremely large transactions.

I recently visited El Paso Smoke Shop and was thoroughly impressed by the impeccable service. They…read morehave so many water pipes to choose from, the employee was very attentive and knowledgeable he provided excellent customer service. I definitely recommend this place for all your smoking needs

Cool shop on westside El Paso, close to executive center and Utep. Great selection, they listen…read moreto what your needs are and don't try to push you into dripping or clouds. Generally interested in your well being and you Crushyourbutt.com :-D. You can try the flavors and talk shop. Overall great starting point for the new vaper and getting informed. Vape on \m/

I found this location by searching CBD in El Paso. I came…read moredown to Texas from California to visit my mother. She has bone spurs and has a tremendous amount of agonizing pain. I was pleased to find that our government approved a Farm Bill which in part legalized CBD use in Texas along with all other 49 states. I took my mother down there and we were warmly received by the person behind the counter. We were introduced into the products and had all questions answered. The young woman was kind, and very concerned and pointed my mother out to the best option for her condition. My mother is now pain free thanks to this amazing business providing this outstanding medicine. Although many don't like President Trump, all those that use CBD can thank him for legalizing CBD. Those in the state of Texas I'm sure are also very thankful Governor Abbot also ok'd the bill. In California, marijuana is legalized statewide and is a normal thing. I'm just happy that here in Texas my mother can be pain free in a more conservative state. Once again, I want to thank the fine young woman behind the counter that helped my mother alleviate the pain caused by her condition.

The gentleman working is super awesome! Great customer service! There's a huge selection of a…read morevarious brands and flavors that are worth the value and deals they have to offer !

Empolyees are not being overworked and not being properly taken care of.am writing to express…read moreconcerns regarding the working conditions and treatment of employees at Vape City Smoke Shop in El Paso, Texas. Many employees appear to be consistently overworked due to staffing shortages and demanding workloads. Workers are often expected to handle multiple responsibilities simultaneously, including customer service, inventory , maintenance with the store, other operational tasks. There are concerns that employees are not receiving sufficient breaks during long shifts and that scheduling practices may contribute to physical and mental exhaustion. Excessive workloads can negatively impact employee well-being, workplace morale, and the quality of customer service. Additionally, some employees feel their concerns regarding workload, scheduling, and workplace expectations are not being adequately addressed. A healthy workplace should encourage open communication between management and staff and ensure that employee concerns are taken seriously and handled fairly!!!!

Excellent service and great inventory and fair prices I think I definitely be coming back and would…read morerecommend this place to anyone looking for quality products and good customer service.