I have been going to surefire CPR for well over 15 years , Eric and the receptionist with the…read morepretty pink (I don't know her name my apologies) was very helpful. I had been in session with the mannequin for over an hour! I appreciate your patience Eric and the way you are willing to regardless of their age ! God bless you CPR keep on doing a great job. See you next time.

I completed CPR training in February 2026 in Colorado and initially, the process itself was smooth…read more I can certainly acknowledge that. However, there were significant issues with the training setup that ultimately led to an injury. Due to the room configuration, I was unable to properly reach the mannequins and had to perform CPR on my tiptoes. The table was not adjustable, and no stool or accommodation was available. As a result of these poor ergonomics and lack of proper setup, I sustained a neck and trapezius injury mid-cycle. Ended up having to literally crawl on to the table . At the time, I reached out simply to provide feedback in hopes of preventing a similar experience for others especially individuals under 5 feet tall. The initial response I received was apologetic, and I appreciated that. However, after enduring five weeks of significant pain, I followed up to ask about the appropriate process before seeking medical care, as providers often ask for details about how an injury occurred. Unfortunately, the response I received at that point was defensive and dismissive, referencing a signed waiver rather than addressing the concern. The response was unfortunate. I fully understand that CPR training can be physically demanding. However, participants should be provided with a safe and properly adjusted environment to perform these skills. In this case, the setup did not allow for that and contributed directly to my injury. As a side note, I happened to have the session recorded (originally intended for social media), and it clearly shows the moment the injury occurred. Overall, I'm very disappointed in both the lack of appropriate setup and the company's response. I am still dealing with daily neck pain without resolution.

I had a good experience here. Easy process getting recertified for BLS/ACLS. I took the 2 in 1…read moreclass which took 4 hours. John Little was our instructor and was very knowledgeable.

John Little was our instructor and did a great job teaching us in an efficient amount of time.read more

Excellent BLS for healthcare providers course. Very convenient (24 hour access) and the structure…read moreof their coursework is user friendly and easy to follow. I was able to renew my certification quickly. Completed on the online portion at 10pm last night and then the in-person portion this morning. I highly recommend.

I took the Hybrid BLS certification course on 3/28/26. I passed, but the experience and…read moreorganization could have been better! The equipment wasn't clean and wasn't ready to go for my skills test appointment. The bag was missing the mask! I couldn't find the replacement until I looked under the manikins table and in one of the drawers. That wasted time. There should have been a spare set ready to go for my skills test upon check-in on the table. It was extremely hot in the room as well! There was no air conditioning in the room on a hot 90 degree day. I was literally dripping sweat doing the simulations until I realized there was a portable air conditioner. I did turn on the portable unit. It took awhile to cool down the room. Again, wasting time. The proctor had to intervene a few times because the internet connection was poor! It lost connectivity a couple of times and the connection was spotty. The person was very helpful but hard to understand. The instructions that were given were vague. On a positive note, the online portion was "excellent"! The course work was very convenient, easy to follow, and the videos were great! I loved doing the online modules prior and than doing the skills test from 4:00PM to 5:00PM. This saved a lot of time. I appreciate this option. My only recommendation is for the skills test on exam day to be ready to go for the scheduled appointment and better organized with complete kits to perform the skills tests. Also, a more reliable internet connection. Thank you for offering the Hybrid class! I would definitely consider testing this option again because my work schedule and the convenience, but with the hope that it would be more organized. I am certified for the next 2-years, so we are good. Thank you again. Have a great week!

Phi Tran is an amazing instructor. He kept the class fun, engaging and and very informative…read morethroughout. I'm not a great presenter, but he gave me tips and tools to use and by the end of the class I was feeling confident standing up and instructing our class.

Every two years my company coordinates CPR/AED and First Aid training for anyone interested and we…read morealways use Premier. They are easy to connect with, scheduling is a breeze, the online portion is engaging, and the in-person testing is fun and informative. We have been doing this for YEARS but we always come out learning something new and important.

Training was great. Appreciated the flexible hours and being able to do after work. Peter was…read moregreat. Class was to the point, and important concepts were emphasized. Thank you!

Overall, it was a great experience! The location can be a little tough to find in the evening, but…read moreit is located upstairs right by the Exodus Escape Place. It was very clean and organized and from what I hear, you can't go wrong with any of the instructors. Our class size consisted only of about three students for the evening and it was about two hours for the entire course (led by Chris). Chris did a great job maintaining an efficient class environment and offered a lot of useful tips and pinformative scenarios to help with the training. We were all pretty thoroughly engaged during the course and the two hours went by quickly. I would definitely recommend if you are looking for AHA CPR AED/BLS/First Aid certification training! :)

This was my first time attending Lifeline Health Education, and it definitely won't be my last…read more From the moment I arrived, I felt at ease--thanks in part to our instructor Kirk's friendly, well-behaved dog, Levi. Kirk himself was fantastic: friendly, engaging, and very knowledgeable about current CPR practices and anatomy. He kept the class concise while still offering valuable insights and feedback based on his years of experience.The entire process was smooth and efficient, and we even finished a bit earlier than expected. Plus, receiving the CPR e-cards immediately after passing the exam was a huge bonus. I'll definitely be returning when it's time to renew!

I cannot say enough good things about Lifeline. I have gotten my BLS certification for work from…read moreLifeline for the past 6 years because they are so great. I'm about to go to PA school and absolutely will be coming back to do my ACLS and PALS training before taking my boards. The office has moved from Mission Viejo to Laguna Niguel and I like this location a lot more because it's easy to find and Levi, the instructors dog, gets to join the class. Completely recommend this class to anyone who needs or wants their CPR cert.

10/10 experience. I highly recommend this company for ACLS and BLS certification. I had Kiran lead…read moreour class today over Zoom and she was phenomenal, straight forward and very efficient!!!! The curriculum was excellent and easy to follow. The videos by Eileen were super helpful to piece the algorithms together. The process has been seamless from booking the course to payment methods. They have availability every day which is so convenient for health care providers. Thank you, 911 Medical Ed!!!

If you need any BLS/ACLS/PALS certification, this is your place!!…read more My group and I had to do our PALS training (Pediatric Advanced Life Support). It was super easy to schedule our course via phone/text. Marco, our instructor, made it as painless and efficient as possible. We learned all the important and relevant details without the extraneous fluff. They made it so easy. Thank you! We'll be back in 2 years!

Fast and easy 4 hours of bls certification. Confident I can save a life now :)…read more Easy appointment scheduling was seen right away and got straight to work !

I highly recommend NCLEX review. Don is professional with lot of experience. Mary and Don They…read moretreat us like a family and also we have the opportunity to take live review. Mary she is amazing super helpful with the students. Thank you both for all your hard work. I highly recommend. Also great class for ACLS,EKG, IV the and BLS